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Perfect guides
Very friendly

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Very friendly, flexible, helpful and professional team. As we have always been to other dive sites, it is difficult to judge the facilities. But there is some room for improvement. We all had all our own equipment with us. And the dive boats are "Caribbean-like". Not comparable to the Red Sea, of course. But everything always worked perfectly and I for one was very satisfied.

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When ProDive told you that you would get info about the departure time, it was always a lottery. Sometimes we got, sometimes we didn't. Fellow divers were desperate to contact us because they couldn't reach anyone and had no info on when the departure was (whale shark diving). Luckily we had the cell phone number of Nicole (Cenotes), who helped us more than once.
The equipment was "naja". When we got a regulator with a bitten off mouthpiece, we asked for a new part for the next day. It was the same bitten mouthpiece the next day....

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Diving in the cenotes is perfect. The dive sites in the sea offer little underwater life for a long time diver.

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Very different experiences made with the guides on board, from a very emotional guidance to a reeled off text and little "guiding" everything there.


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no comment given

The Prodive Center is located in the Hotel Riviera Maya directly on the beach. During the whole time we always felt very well looked after. Even with the problems that arose, for which the base was ultimately not responsible, they were always trying to find a solution. With Dorothea from the office we also had a German speaking contact person. The contact via mail was direct and uncomplicated. The briefing at the cenote dives was, despite the English explanation, very easy to understand. You could feel that safety is very important here. Minor problems (e.g. O-ring change in a cave) during the dive were solved very professionally. These dives were already an experience and pure relaxation. During the two boat dives the boat can be rated as average. All transfers were on time. The German Yucatan tour offered by Prodive was very varied and informative. We say thanks to Dorothea, Franciso, Oliver, Luis, Noemi, Mathiev, Carles and Dani.

(Automatically translated from German)

no comment given