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As always, we were very satisfied with the tour operator and enjoyed a relaxing vacation.
The only thing we were missing on arrival was the information that the pick-up a) was not right at the arrival, but at the airport exit at Burger Burger King and
b) what time the pick-up takes place
Nobody was there when we arrived at 7.30am, there was also contradictory information when we called the Horizon office and unfortunately we were not informed that the pick-up time was between 11am and 12pm.
Fortunately, after a long, uncertain waiting time (at 11.30am), a tour guide from a hotel approached us and led us to the Horizon 3 people. Communication in this regard should be improved.
(Text was automatically translated from german)