Cove Eco Resort

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Resort

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Indonesia

Total Rating

  5.3 out of 6
total of 10 Ratings
6 Stars
50%

5 Stars
30%

4 Stars
20%

3 Stars
0%

2 Stars
0%

1 Stars
0%

Rating by questions

Rooms

Food

Service

Dive Shop

Dive Spots

Detailed Ratings

Bettina und Ralf

Travelled in: April 2025, Rated on 06.05.2025, Booked with tourmare
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The reception was modest. The entire staff was forced to welcome us and that's how we were received - listlessly.
The resort manager, who we saw briefly a maximum of 3 times during our 11-day stay, referred us directly to her new employee. A young girl who read the schedule from her cell phone in very poor English. We now only knew when the individual meals were served. Our luggage was put in the bungalow and that was probably the end of the job from the employee's point of view. We were not shown the bungalow, the dive center or the restaurant. There was no talk about dive times or the procedures at the resort. The bungalow is very spacious and very nicely furnished, the air conditioning is unfortunately much too small for the large room and therefore does not work. The bathroom is getting on in years and there is mold in many places. The roof leaks and there are lots of puddles on the floor when it rains. The toilet was the biggest challenge. A separate room with just the toilet with no toilet brush and no water hose or anything like that. There is seating furniture and another bed on the terrace. However, the area could not be used due to the endless sand flies. This seems to be a big problem, as the entire restaurant area has already been covered with a huge concrete slab because of this. In this context, it should be noted that the resort does not correspond to the pictures in brochures or on websites. There is no beach, it has already been taken over by the water. To remedy this, an endlessly long concrete wall has been erected on the shore. However, when there are waves, the water still laps up to the terrace. As there are now no sun loungers, uncomfortable loungers have been set up on the jetty as a solution. Unfortunately, these are besieged by the staff, who spend their free time there and everyone talks loudly on their cell phones, listens loudly to music, or loudly presents films on the Internet via cell phone. Fact: not a trace of peace and quiet. It is also impossible to stay there when it rains, as the roof is badly damaged. The rest area at the restaurant does not correspond in any way to the brochure material / Internet. The meals are served carelessly and the entire staff is anxious to get everything done as quickly as possible so that you have free time again. Sometimes the soup, the main menu and the dessert were served together to make things go even faster. One big exception was the young gentleman behind the bar. He was always friendly and attentive. We didn't do any dives in the morning on two days. However, this did not stop the cleaning staff from throwing us out of the bungalow at 8.00 am. We tried to explain that we weren't diving that day and would like to sleep in. Without any success! An absolute no-go for us. On the day of our departure, we were supposed to have breakfast at 6.00 am, as the boat left at 6.30 am. We were the only guests in the restaurant that morning. 5 employees then managed to ensure that we received breakfast at 6.34 am, which we were then unable to eat as the boat was leaving.
Conclusion: The management is a disaster, the entire resort is in urgent need of refurbishment and the staff work to rule. You constantly feel under pressure because everything has to be done quickly. In view of the not inconsiderable price we paid, we cannot recommend the resort.

(Automatically translated from German)

Vera und Roland

Travelled in: November 2024, Rated on 01.01.2025, Booked with Scuba Native Tauchreisen
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The bungalows are functionally furnished, there were no mosquito nets for single beds, even on request. The use of repellents is also necessary during the day at this location. The resort is super cozy in its smallness and intimacy, the restaurant offers great, local and meatless cuisine at all three meals on request. They also have regular guests who come for 3 weeks.

(Automatically translated from German)

Sibylle und Toni

Travelled in: October 2024, Rated on 15.12.2024, Booked with tourmare
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no comment given

Ralph

Travelled in: October 2024, Rated on 02.12.2024, Booked with Scuba Native Tauchreisen
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The staff is very friendly, helpful and courteous, so I rate the service with 5 stars. The same applies to the dive guides, there was nothing to complain about. The boats used for the trips are very well motorized, but in my opinion not optimally equipped for transport to the dive sites. It took some getting used to dropping backwards into the water. The dive sites were good to very good, huge coral blocks that must be many decades old. The fish population in the corals was good, as expected, but unfortunately there were hardly any schooling big fish at the time we were diving. No schools of mackerel, no large perch, manta rays or sharks. That really surprised me.
On the hotel island, swimming is only possible from the jetty because the corals are already in shallow water and you can easily injure yourself.
As I have a very special diet, I wasn't sure whether this would be possible at the Cove Eco Resort. The kitchen tried very hard to meet my wishes and pleasantly surprised me several times.
All in all, it was a well-organized and enjoyable vacation with pleasant memories.
Whether this very strenuous arrival and departure - which took a good 2 days - is for everyone who wants to get to know this diving area must be decided for themselves. I recommend planning one or two stops.

(Automatically translated from German)

Sabine und Andreas

Travelled in: October 2024, Rated on 20.11.2024, Booked with Scuba Native Tauchreisen
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no comment given

Peter & Kerstin

Travelled in: March 2024, Rated on 17.04.2024, Booked with Aquaventure Tauchreisen
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no comment given

Stefanie Wellek

Travelled in: November 2023, Rated on 11.01.2024, Booked with fish & trips
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n.a
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n.a
Top hotel - top employees

(Automatically translated from German)

Ingrid und Franz

Travelled in: November 2023, Rated on 06.12.2023, Booked with Scuba Native Tauchreisen
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no comment given

Herr Harker

Travelled in: January 2020, Rated on 22.05.2023, Booked with tourmare
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super class resort, super guides

(Automatically translated from German)

Christoph

Travelled in: November 2022, Rated on 19.12.2022, Booked with tourmare
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Very friendly staff. Quiet environment. Many natural sights nearby

(Automatically translated from German)