Overall
Advice
Offer
Realisation
Communication
Documents
This was, I think, my 4th trip that I have booked through Aquaventure - always with Julia, who knows Indonesia inside out and gives me perfect tips on what to do before and after the liveaboard (depending on the weather and flight connections) and takes care of the entire booking and any necessary rebookings if domestic flights in Indonesia are postponed.
This time I had problems with the departure from Salzburg due to fog, which led to several flight cancellations, which is why I arrived in Indonesia 2 days late. Julia supported me in the best possible way with her wonderfully calming manner (at the weekend!) and adjusted my domestic flights in Indonesia and the overnight stays to my new arrival times (which changed twice). I felt very well looked after again!
(Text was automatically translated from german)