the hotel has no idea what Orca diverse is and where it is located. And is also not sympathetic to think with us.
we had 3 situations that were not nice
1. diving school nowhere to be found( hotel did not know)
2. after a week( we had booked 2 weeks) we were told to check out.... After some discussions it was suddenly okay( without explanation). This was a signal for us to make an expensive phone call to diving world for verification.
3. The return trip from hotel to airport the hotel did not know anything about it. After asking a few questions, it turned out that Orca Divers was responsible for this. We were not aware of this and the hotel again did not know anything about it.

Air conditioning in the rooms is very noisy.
Diving school is top.
Perhaps the cooperation with the Hotel should be discussed.

(Automatically translated from Dutch)

The hotel needs renovation in many places. The paths to the small pool are torn up, not nice to walk without shoes. Air conditioning, fridge and fan in the bathroom very loud The rooms (we had chalets with sea view) are cleaned daily, there are broken tiles in the bathroom, the silicone should be renewed. The cleanliness in the restaurant (e.g. coffee machine, deep fryer) leaves a lot to be desired.
The quality of the food has decreased compared to the previous year.


(Automatically translated from German)

The hotel is a bit outdated, especially the rooms. The reception is very helpful, but the rest of the staff don't really go out of their way. Except room service.
The mini plastic cups handed out at the pool bar are very negative!!! There is only one at a time, so you have to take about 5 cups in a row to quench your thirst....
In the evening there are only drinks at the lounge bar. 0.2 glasses and slow service. It is almost impossible to even have a drink until midnight. Unfortunately, that's not enough for all-inclusive. The management deliberately curbs the consumption of drinks. Even at dinner it is almost impossible to get a second drink. This also applies to non-alcoholic drinks.

(Automatically translated from German)

The hotel was on the first two days ... oops. From the third day it was ok.
There is still room for improvement.
But the service was excellent! The people and staff were very friendly and fit!

(Automatically translated from German)

The food wasn't great at first. But then it improved a lot. Great staff. The rooms were also fine.

(Automatically translated from German)

no comment given