Overall
Cabins
Food
Guides
Safety
Dive Spots
In my opinion too few guides. Reeftauchen18 people with 2 guides insufficient. One of the guides had an injury to his foot, was therefore not in the water the whole time, but was not replaced. Buddy team was not organized, on request: "you can organize yourselves. "Basically, the guides were very nice, but have no sense of how to deal with guests, especially older people or not so experienced divers. If a minimum experience of 50 dives is prescribed, it must also be taken into account that there are not only people with several 100 dives or diving instructors on board . Everything very loose, in my opinion too young crew or too little trained/empathetic in this regard. Practically no assistance in "dressing"/preparing. Support staff just sits around in the back, have experienced this on all other safari ships as well as hotels totally different.
Dive spots too much of the same, various spots in the description were not dived. It was voted in each case and since the majority wanted shark dives (many photographers) were then made mainly shark dives.
The food was excellent! very varied and good quality, also the kitchen help / maid very nice and attentive.
There was a lot of attention paid to following the rules during the shark dives, but did not have the feeling that an emergency could really have been caught, either physically or emotionally. All no problem as long as things were going well.
If this were the rule for liveaboards, I would not book any more. Absolutely unsuitable for a diver with few dives (of course with the appropriate minimum) One does not feel cared for and taken care of. Too impersonal.
Since I am not so experienced (150 dives) I originally wanted to book a private guide. I was advised against it, with the reason that it makes no sense, one will already look to me. This is true for the shark dives but not for the reef dives (another participant had the same experience.) we then joined forces with the one guide. But everything has to be requested, nothing comes from provider.
Wifi made again and again problems for several participants, when I had said one morning again that it does not work, the answer of the technician was: that is because of you/your iPhone, I have worked hours on it! It was only when the group collectively complained that it was finally fixed. It's not primarily about having wifi, had no network at all on other tours, but the way customer concerns are addressed.
Would this safari ship so certainly not choose again.
(Automatically translated from German)