+large and spacious boat
+great sun deck
+very good food (breakfast a little poor though)
+very great crew, helpful, friendly, motivated
-there is a lack of safety standards! my colleague and I were simply forgotten on the surface after a dive! our guide didn't notice that two of his four divers were missing!!!! a guest noticed it and told the guide. he then played it down in an irritating way (not to say tried to take us for fools) by saying that he just wanted to see how we would react, it was a joke.
during the night dive with the mantas, we jumped into the dark. nothing was checked in advance. after more than 20m, our guide aborted the dive as there was still no bottom in sight. the manager's explanation was that there was simply no sonor on board, you just had to try. guests as guinea pigs, so to speak. apparently they didn't want to try any further and we waited for an hour next to the mariana until her guests showed up and we were allowed to use her spot. i don't know what is more alarming, the statement that there is no sonor on board (hardly imaginable) or trying to sell the guests such nonsense. in general, the guests were increasingly annoyed that the manager and the dive guide tried to take the guests for fools about things that were obvious.
Communication was going wrong. Most of the time we didn't get any information at all and when asked, we received unfriendly or snippy answers that were obviously not correct.
- dive guides obviously didn't know the dive sites. many times we jumped in at the wrong place and fought against extremely strong currents, sometimes at 30 meters, which meant that apart from 30 minutes of fighting against the current, we got nothing out of the dive, as the air and no-decompression time were gone afterwards.
- due to a technical defect in the dhoni, several dives were canceled. there was no apology or clear explanation for the guests.
- no one understands the nitrox compressor. when adjustments were postponed, we had to dive without nitrox for several days (our suggestion to refill our tanks at mariana, which was right next door, was also ignored).
all in all, we had the feeling that the motivation of the manager and dive guide was very limited. she seemed burnt out.
(Automatically translated from German)
Stellungnahme von WeDive
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