Overall
Cabins
Food
Guides
Safety
Dive Spots
Carpe Nova - once and never again!
Room:
Booked Junior Suite was occupied, we had to stay in another "Junior Suite". Without prior information and without apology from "Carpe Cruises".
This suite was much worse in terms of location, view, noise level and overall condition is. Unfortunately without prior information and apology from "Carpe Cruises".
The rooms do not correspond to the pictures on the internet.
Air conditioning was dripping, so a towel had to constantly lie on the eh small shelf. Cleanliness of the cabin left much to be desired. It was probably renovated, but very amateurish.
Catering:
Quite okay, but unfortunately no mixture of Asian and Western cuisine.
Crew:
There was no good briefing. Poor English and insufficient
Information, such as a list of names of crew members with your respective tasks. A list with the full names of the guests was hanging out!
Complained about lipstick on the glass. Answer: "this would be nevertheless me, from yesterday", thus no reason for the complaint, this is not only in Corona times
an extremely questionable answer.
Diving:
The first 2-3 days we circled around Male, because 6 divers arrived too late.
arrived. Lack of agreement with other boats, mostly too many at the same time at one spot. My husband was -without consultation- put from one group to another and had no buddy - or only the instructor.
Other:
Internet connection only works in the undercooled common room.
Two days no connection, only after repeated, energetic complaints, it turned out that the center on times forgot to charge their PREPAID SIM CARD.
(Automatically translated from German)