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no comment given

The Pro Dive base is the worst base we have ever seen - and the price/performance ratio is outrageous. A single tank costs 79 dollars - for the Shallow Dives sites of Playa del Carmen beyond. Our guide was a cool Yank - but no more than a good diver - worlds away from an effective guide. The service provided by the Mexican support staff was very good - the base itself tried hard; but it is an absolute cheek that diving is only offered against advance payment - never seen before. The facilities are limited - but the equipment is fine. However, the base is not at all geared towards divers with their own equipment. The boat had an engine failure before we arrived - and the engine was still broken after two weeks - so we were traveling with one engine at a time.

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Dive center with very nice and competent guides. Dive sites with a lot of current and not so suitable for photographers. The abundance of fish is limited. Bull diving and cenotes very good.

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I felt that I was in very good hands, was supported at all times and was able to improve enormously thanks to important tips from the crew.
Many thanks for that!

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no comment given

Arrival as a group of 12 divers apparently led to "excessive demands" on the organization. Therefore a somewhat bumpy start and chaotic process on the first day; complaint regarding air in the tank (smell and taste "strange") was dismissed with "we all dive with it".
Service got better over the days.
Guides made up for a lot.

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Boat is unsuitable for "roll back" into the water too high!

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Great team with good guides. Dive groups are arranged according to level, so it is not boring. The wishes were always taken into account. If the confidence of the Cenotes guides is there, it goes to the really good places. Diving in the sea is also nice (wreck, turtles), but you should probably go because of the cenotes.

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The diving in the sea is beautiful, of course not as colorful as e.g. Egypt but we liked it. The cenotes are indescribable! Something you must have experienced as a diver!
The dive center was unfortunately very chaotic, the work motivation including the "boss" rather average. In two days two boats broke down. Partly very unprofessional guides, which is why we decided not to dive with ProDive after the pre-booked dives. We took a private cenote guide and this was the best decision ever.

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Wir kontaktieren Sie gerne persönlich, um mehr zu erfahren, damit wir unsere Dienstleistungen optimieren können.

Wow, what a great experience! So I can only recommend diving in the cenotes. Especially if you like it a little dark and narrow.
Carles and his crew were very nice and accommodating. You were even allowed to make wishes regarding the dive sites. The groups are small and most of the time I had only one guide, which is quite a luxury.
The only thing to complain about is that you have to take your equipment back to the hotel after each dive.

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Stellungnahme von WeDive
Vielen Dank für die gute Bewertung und Ihre Zeit für einen persönlichen Kommentar.
Wir schätzen Ihr Feedback sehr.

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Dive centers can only be evaluated as usual for the country, I lack the experience. Compared to Indonesia or the Philippines, I would have to evaluate the service and also the boats negatively. But that would not be correct. In contrast to Asia, you do not get your equipment completely prepared on the boat, but you have to carry everything yourself from the base through the water to the boat and set it up there. It was unusual for us, but of course no problem.
Yucatan as a diver means cenotes, that is a must and there Pro Dive with Nicole and Carles is more than super positioned. The two are responsible for all cenote dives, are very experienced, make every diving day an experience and you can even discuss future cenotes and diving wishes. If you look at the base under this premise, it doesn't get any better than this.

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The local dive sites are not spectacular. But the Cenotes are sublime!

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