Diving World
|Operators
Total Rating
5.4 out of 6total of 716 Ratings
6 Stars
55%
5 Stars
34%
4 Stars
9%
3 Stars
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2 Stars
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1 Stars
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Always a perfect cooperation with Diving World !
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I met the people from diving world at a trade show in Belgium and Maaike helped me find a suitable trip within my budget. They helped me from start to finish and I will definitely book with them again.
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Because we were initially unsure what would be a good choice we had a lot of contact with Diing World, they always took the time to think with us and gave very useful information and advice. The advice eventually turned out to be the best imaginable! Thanks for that.
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Sebastiaan
Travelled in: 2024Products: Tauch Terminal Resort Tulamben & Spa & Tauch Terminal Bali & Lotus Bungalows & Gangga Divers Bali
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As has been the case for many years, just fine.
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All fine
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Koen
Travelled in: 2024Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Transfers to and from airport fine.
Transfer from boat bit vague type.
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Transfer from boat bit vague type.
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Great business with Diving World. Submitted my requirements through the site and had a couple of phone calls to discuss details. Multiple options were offered before I could make a final choice. Excellent service!
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Diving world is always thinking along, easy to reach and quick to respond.
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As always very satisfied!
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Already many of our vacations have been arranged by Diving World. Also vacations that are not standard in their package. Always to our satisfaction. So also this year.
We had everything arranged when suddenly the message came that our reserved apartment was no longer available. In consultation with Diving World we came to an agreement. That upon arrival certain things turned out to be different than agreed upon was not the fault of Diving World.
For our next trip we will definitely check with Diving World first.
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We had everything arranged when suddenly the message came that our reserved apartment was no longer available. In consultation with Diving World we came to an agreement. That upon arrival certain things turned out to be different than agreed upon was not the fault of Diving World.
For our next trip we will definitely check with Diving World first.
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Very strong in getting everything right. Quick and clear communication. We had a top vacation! Of course a pint of improvement: we still had to pay over €500 extra at the diving school for equipment rental and the guide. That this would be such a high amount I would have liked to have heard a little earlier.
The guide in Cairo came too late the first day we were there. The guide was great! Anyway, at every airport we were welcomed and helped immediately after landing! Really very nice. Transfers also top notch.
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The guide in Cairo came too late the first day we were there. The guide was great! Anyway, at every airport we were welcomed and helped immediately after landing! Really very nice. Transfers also top notch.
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Again, great help and consideration from Divingworld as our actual vila was cancelled at the last minute.
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Sandra
Travelled in: 2024Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Dank je dive world❤
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Pleasant service and quick and clear answers to my questions!
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A flight form Schiphol was not available anymore, Diving World booked a flight from Dusseldorf quickly and included transfer from the airport to the boat. Good service!
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Ivan
Travelled in: 2024Products: Grand Hotel Gozo & Extra Divers Gozo & The Waterfront Hotel & Diveshack
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Thank you Lisanne ????????
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Well arranged: 2 points of order:
1. traveler form Maldives was not mentioned while it was required.
2. we had booked business class, but on the stretch auh-mle were on economy comfort seats, there was no business class on that stretch, please sort this out better and then offer us another airline that does have business class on that stretch.
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1. traveler form Maldives was not mentioned while it was required.
2. we had booked business class, but on the stretch auh-mle were on economy comfort seats, there was no business class on that stretch, please sort this out better and then offer us another airline that does have business class on that stretch.
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Our first experience with diving world and it was suddenly a hit. From the takeoff flight to arriving home everything was perfectly arranged.
Upon arrival at the hotel a representative was waiting for us. During our stay he came at regular intervals to see if there was anything he could do for us.
He gave us tips for restaurants, excursions, shopping, and so much more.
We now dare to book a trip through diving world with our eyes closed knowing that it will be completely fine.
The guesthouse was a paradise on earth, the staff was competent and super friendly, the choice at breakfast, dive center peri peri divers was top notch professional, the dive sites offered beautiful. A trip to frame.
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Upon arrival at the hotel a representative was waiting for us. During our stay he came at regular intervals to see if there was anything he could do for us.
He gave us tips for restaurants, excursions, shopping, and so much more.
We now dare to book a trip through diving world with our eyes closed knowing that it will be completely fine.
The guesthouse was a paradise on earth, the staff was competent and super friendly, the choice at breakfast, dive center peri peri divers was top notch professional, the dive sites offered beautiful. A trip to frame.
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Jeroen
Travelled in: 2024Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis & Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Everyone you talk to is equally friendly and helpful. The ladies are professional, experienced and know what they are talking about. They don't hesitate to provide you with clear advoices.
You receive the travel proposals worked out in an e-mail, which is not always easy to read.
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You receive the travel proposals worked out in an e-mail, which is not always easy to read.
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Quick turnaround when rebooking the liveaboard. Great service and communication!
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Annabel
Travelled in: 2024Products: Tauch Terminal Resort Tulamben & Spa & Tauch Terminal Bali & Teluk Karang Dive and Spa Resort & Teluk Karang Diving Center
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Information about Teluk on your website is not quite consistent with reality.
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Tip top in order but when it comes down to it we have to fill out all the paperwork again up to medical. A bit pointless with all the communication that happened prior.
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Bert
Travelled in: 2024Products: Mövenpick Resort & Spa El Gouna & Scuba World Divers El Gouna Mövenpick
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Bram
Travelled in: 2024Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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There was a misunderstanding about needing a doctor's note
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Jeroen
Travelled in: 2024Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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As always : good service!
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Andreas
Travelled in: 2024Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Always very satisfied and helpful. Nothing to complain about
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As already communicated: the rates were not correctly communicated on site. In addition, we were not aware that the dive center was not I the hotel. We had to walk to the dive center the first time. All misunderstandings that could have been better if there had been better communication.
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Dorian
Travelled in: 2024Products: Oasis Resort Bohol & Seaquest Dive Center Bohol & Hippocampus Beach Resort & Devocean Divers
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Franciscus
Travelled in: 2024Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Diving World is really top notch. They always know how to offer a nice deal, understand what I want, listen to my needs. Very friendly and helpful.
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Been a customer for years. Always the best service. Wonderful to be able to travel without worries. Always quick response to mails or questions. Would recommend it to anyone.
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Diving world did not disappoint us again with the booking for this trip. On to Ganga in October
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As always, everything was fine.
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We had booked through Diving World. Very professional, good advice, quick response to questions, excellent flights with Edelweis and Lufthansa at good times without long layovers.
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Was all fine!
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Been traveling with Diving World for many years, and has always been well taken care of.
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Already booked several diving vacations with this travel agency. Also already experienced flight changes and such which they arrange down to the last detail for you. On top of that, the tips and help they offer is definitely an added value.
If you want to book a nice trip without worries, I would not hesitate to recommend them!
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If you want to book a nice trip without worries, I would not hesitate to recommend them!
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Iwan
Travelled in: 2024Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Ga zo door Diving World.
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Information before the trip was good. We were helped very well by Meriam. She gave us several options for the trips and so we were able to choose the best fit for us.
Unfortunately, the TUI app did not always work very well and it was often very difficult to get the good info from the app such as the time of the transfers to the airport. Also, for the diving, not quite the right info was given in advance so on the first day we did not know where to be for the dives.
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Unfortunately, the TUI app did not always work very well and it was often very difficult to get the good info from the app such as the time of the transfers to the airport. Also, for the diving, not quite the right info was given in advance so on the first day we did not know where to be for the dives.
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As always very good service, quick response to mails, friendly staff and good "thinking along" with requirements.
Great to work with, we will definitely keep doing this!
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Great to work with, we will definitely keep doing this!
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Katleen
Travelled in: 2024Products: Waterfront Cebu Airport Hotel & Oasis Resort Bohol & Seaquest Dive Center Bohol & Pura Vida Beach & Dive Resort Dauin & Sea Explorers Dauin
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First time to the Philippines for us to dive.
Had everything arranged by diving world.
Everything was arranged to perfection. The cabs the ferries the flights the resorts the dives ... everything was so blissfully perfect. Definitely diving with them again!!!
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Had everything arranged by diving world.
Everything was arranged to perfection. The cabs the ferries the flights the resorts the dives ... everything was so blissfully perfect. Definitely diving with them again!!!
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Nina
Travelled in: 2024Products: Dive Into Lembeh & Dive Into Lembeh Tauchbasis & Waiwo Resort & Dive Into Raja Ampat Tauchbasis
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Top service!
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Matthew
Travelled in: 2024Products: Sumisid Lodge & Seaquest Cebu & Oasis Resort Bohol & Seaquest Dive Center Bohol
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Via our diving center (the Cormorants) we ended up at DivingWorld and were very well served by mail contact.
We had specified these destinations and they arranged everything from a to z
Transfers between destinations were all arranged with cabs and ferries
We had no problems during the whole trip
I had some questions beforehand and everything was well answered
Would definitely recommend this organization and we will certainly do more bookings here
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We had specified these destinations and they arranged everything from a to z
Transfers between destinations were all arranged with cabs and ferries
We had no problems during the whole trip
I had some questions beforehand and everything was well answered
Would definitely recommend this organization and we will certainly do more bookings here
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Alexander
Travelled in: 2024Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Upon arrival I was asked how many dives I had done. These were asked a few weeks before departure by Divingworld.nl.
This trip could only be booked from 100 dives or more. This was never really made clear to me. I had 63 at the time.
It is that I have a lot of experience with currents in Raja Ampat and Komodo. Otherwise this would not have been a fun diving trip for me.
Otherwise, a vacation never to forget!
Very good service from Maaike, Meral and Remie in 2020.
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This trip could only be booked from 100 dives or more. This was never really made clear to me. I had 63 at the time.
It is that I have a lot of experience with currents in Raja Ampat and Komodo. Otherwise this would not have been a fun diving trip for me.
Otherwise, a vacation never to forget!
Very good service from Maaike, Meral and Remie in 2020.
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A tip...
Before entering the Philippines you can fill out a form online, saves a lot of stress and time, we did not know this.
You also don't have to pay more when you leave the Philippines unless you stay longer than a month.
Thank you Divingworld for arranging this super wonderful diving vacation.
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Before entering the Philippines you can fill out a form online, saves a lot of stress and time, we did not know this.
You also don't have to pay more when you leave the Philippines unless you stay longer than a month.
Thank you Divingworld for arranging this super wonderful diving vacation.
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Response time is great and very nice when you want to verify or take care of some last things. Very flexible and solution oriented.
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We are very satisfied with Divingworld. We now book an annual trip with you and are very satisfied with the service, offer and communication. For booking this Liveaboard we were well helped and everything went very quickly and smoothly. Thanks!
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We appreciate most the fast, smooth and correct information from DivingWorld. Their prices are also very good. I do miss a bit of tailor-made advice and customization (they very quickly revert to the existing package tours). Sometimes a little annoying that your trip is usually not handled by one person (although everyone is perfectly aware of your situation and helps you perfectly).
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Diving World put together on top trip for me. We had a lot of contact over about four weeks in which they had worked out various things. The final trip, as well as the ease of all the transfers, etc. were fantastic. I will book my next trip with DW again.
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Great friendly and helpful staff, easily accessible and quick and clear feedback. Top.
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Communication between DW and Emperor not good.
Cabin on upperdeck was not available
Twin set was not passed on
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Cabin on upperdeck was not available
Twin set was not passed on
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Gijsbert
Travelled in: 2023Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Very nice way of communicating and giving advice. Quick contact. Quick trips arranged.
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Jan
Travelled in: 2023Products: Hamlet Oasis Resort & Dive Friends Bonaire & East Coast Diving Bonaire
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Always got immediate answers to my questions.
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We were advised to dive in the whale shark season however that had been over for at least 6 weeks when we arrived.
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Top team!!!! Always good service, quick responses, solution-oriented, in short, toppers!!!!
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Hotel choice was a bit disappointing, not really hotel to go on vacation as a "young" diver , is obviously very personal
Room basic without terrace and very noisy
If I had known in advance I would certainly have made a different choice.
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Room basic without terrace and very noisy
If I had known in advance I would certainly have made a different choice.
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The diving trip was well organized by Diving World. The flight back was only in the evening 23:40 while there was also an emirates flight at 11:00.
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First!
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Claudia
Travelled in: 2023Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis & Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Diving World again took care of this trip down to the last detail, taking all the time to compare our wishes with different possibilities and offers. Only with regard to the additional fees from the dive center we believe that the information about this could have been more proactive. We had prepaid a booking of 10 dives and brought our own equipment, but at the end we still received an invoice for almost €300 because of the additional fees. This makes us wonder what we booked the 10 dives for.
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Very pleasant contact with advisor, comes up with options himself, thinks with you!
Totally good!!!
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Totally good!!!
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Informed by phone already that certain things listed on the website are not offered at the location at all. For example hairdresser, bike rental. 2 swimming pools are both fresh water.
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Elie
Travelled in: 2023Products: Sumisid Lodge & Seaquest Cebu & Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua
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Super service, really lol!
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good information and accessible when needed.
(Text was automatically translated from german)
(Text was automatically translated from german)
Vincent
Travelled in: 2023Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Fine organization that thinks with you
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(Text was automatically translated from german)
Koen
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Diving world you guys super thanks for another great diving trip and new experiences in the Maldives. one tip which caused me some stress in the beginning at Dusseldorf airport was that I was not informed about the imuga app.
(Pre-filled tbc Immigration Maldives)
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(Pre-filled tbc Immigration Maldives)
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Tour operator I will probably still work with....
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Would have liked more advice on the settlements because the tip take
immediately bring more money (Egyptian pounds ) from the AirPort , would have saved me a lot of money which I would have preferred to give directly to the hard working people
(Text was automatically translated from german)
immediately bring more money (Egyptian pounds ) from the AirPort , would have saved me a lot of money which I would have preferred to give directly to the hard working people
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Bart (Albertus)
Travelled in: 2023Products: Pickalbatros Palace Port Ghalib & Emperor Divers Marsa Alam
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Gerard
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Good as always !
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The whole booking went super, quick response to questions and all the necessary documents received well in time.
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(Text was automatically translated from german)
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Yes top! we book every diving vacation with Diving World. For this vacation we provided our dates and asked where we could go. They recommended South Africa and that was top notch advice! It was really a dream trip.
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(Text was automatically translated from german)
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Super well organized and only thing I continue to regret is that payment cannot be made by credit card
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Responses are always prompt.
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fine organization. You can call them what you are looking for and they will do a customized travel proposal
Found it a nice organization
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Found it a nice organization
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We had first organized our own trip to Tubbataha but saw it literally fall into the water due to a faulty boat.
After a first contact with Diving World with an informal information mail we immediately had a good feeling. They also asked what our wishes were in terms of marine life and they communicated very clearly without making fake promises. We are very satisfied with this organization and will definitely book diving trips with them again!
(Text was automatically translated from german)
After a first contact with Diving World with an informal information mail we immediately had a good feeling. They also asked what our wishes were in terms of marine life and they communicated very clearly without making fake promises. We are very satisfied with this organization and will definitely book diving trips with them again!
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Clear and quick communication. Settled fine.
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(Text was automatically translated from german)
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Everything arranged top notch and on time and kept informed.
Very friendly staff
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Very friendly staff
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As with any trip, perfection does not exist , but can be approached, this was the case here.
If you know what you want and communicate clearly then everything runs on wheels ;-)
(Text was automatically translated from german)
If you know what you want and communicate clearly then everything runs on wheels ;-)
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Ferdinand
Travelled in: 2023Products: Dive Point Residence & Dive Point Fuvahmulah & Adaaran Club Rannalhi & Dive Point Rannalhi Malediven
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All matters taken care of fine, smoothly and adequately.
(Text was automatically translated from german)
(Text was automatically translated from german)
Trijntje
Travelled in: 2023Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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We (Anouk Siegelaar and I) experienced that DW's comprehensive dive package which is 120 euros more expensive than the simple one, resulted in a discount of only 80 euros on the spot. Which was not in line with our expectations. Anouk has already reported this internally at DW. Another minor issue (not previously reported by us) is that DW's website names dive sites that are not visited locally. By the way, this may be due to low occupancy which of course narrows the offer.
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Very satisfied!!! Very fast service and super helpful.
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Diving World sorts everything out to perfection. Communication is done perfectly, by email and/or by phone. 1 x had to use the "emergency line" because we were not on the passenger list. 4 o'clock in the morning and the phone was answered immediately! And in 15 minutes problem solved.
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Toffe travel organizatie
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Always had good experiences with DivingWorld. Do feel that they are less responsive to individual needs than a few years ago. For this vacation, it was unfortunate that they did not let us know in advance that our vacation fell during the Ramadan period.
(Text was automatically translated from german)
(Text was automatically translated from german)
Daniëlle
Travelled in: 2023Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Quick and helpful
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Stefaan
Travelled in: 2023Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Alles in orde
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I did not appreciate advice and offer because before booking this vacation we knew exactly what we wanted to book.
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(Text was automatically translated from german)
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Remco
Travelled in: 2023Products: Palm Garden Resort Phuket & Palm Garden Resort Khao Lak & Marco Polo
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Everything was again perfectly arranged. Also all transfers.
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Jan-Willem
Travelled in: 2023Products: Grand Windsock Bonaire & Wannadive Bonaire & East Coast Diving Bonaire
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Pleasant communication, good documentation and we have already booked the next diving trip with them.
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Just excellent ;-)
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(Text was automatically translated from german)
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Service impeccable !!!
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(Text was automatically translated from german)
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Very smooth, they feel perfectly what we are looking for.
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Just fine. See no reason to look anywhere else next time.
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Great help in booking this vacation
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Booked at the last minute and everything was well arranged. Fine guide who was already waiting for us before customs.
Website said no night dives were allowed; however, this was outdated as it was possible.
(Text was automatically translated from german)
Website said no night dives were allowed; however, this was outdated as it was possible.
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Flights were with Swiss Air, fine aircraft, only advance seat booking hardly possible and luggage allowance is quite limited, 23 kg hold and 10 kg hand luggage. Contact with Diving World is always fine. Wishes are taken into account.
(Text was automatically translated from german)
(Text was automatically translated from german)
Peter
Travelled in: 2023Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Oasis Resort Bohol & Seaquest Dive Center Bohol
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Top- team!!! Super communication, creative, helpful.
(Text was automatically translated from german)
(Text was automatically translated from german)
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A professional organization that thinks well with you and is clear in communication.
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(Text was automatically translated from german)
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I am not satisfied with Diving World. They do not take the time for you and give incomplete information. My advice is to organize your trip yourself instead of doing it through Diving World.
Without informing us, the trip was booked through Sunweb. Instead of the requested 5 diving days it was 3 diving days and had to be booked and paid extra on the spot.
(Text was automatically translated from german)
Without informing us, the trip was booked through Sunweb. Instead of the requested 5 diving days it was 3 diving days and had to be booked and paid extra on the spot.
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Always good advice and Maaike is very helpful.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Juliette
Travelled in: 2023Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Nicole
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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For only a few tens more, there was a much more favorable flight option in terms of day and time, but we only learned that after asking around ourselves. Would have liked to have been given some options right away. Information package was very complete and clear.
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(Text was automatically translated from german)
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Fine short lines, everything clear
Top arranged by Diving World!
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Top arranged by Diving World!
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Ann
Travelled in: 2022Products: Hamlet Oasis Resort & Dive Friends Bonaire & East Coast Diving Bonaire
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Wouter
Travelled in: 2022Products: Wadi Lahmy Azur & Orca Dive Club Wadi Lahmy Azur & Roots Luxury Camp & Pharaoh Dive Club
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We have booked our diving vacation with this organization several times before and it has always been good so far.
This time we had a combined trip with diving in two locations and in between a few days in Aswan and Luxor. This was well organized by Diving World and the local partner in Egypt.
(Text was automatically translated from german)
This time we had a combined trip with diving in two locations and in between a few days in Aswan and Luxor. This was well organized by Diving World and the local partner in Egypt.
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TOPPERS!
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(Text was automatically translated from german)
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I had an excellent experience and am very satisfied with Diving World. Quick response, great advice, very neat prices and beautiful locations outside the most obvious places. Also very nice that complete packages are offered with flight, accommodation, diving supplies and transportation tailored to divers. Excellent service!
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(Text was automatically translated from german)
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Website divingworld is outdated and therefore less good overview / up to date information of the trips.
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(Text was automatically translated from german)
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Alexander
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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As always: our favorite diving outfit. Already for years. We also booked a complicated trip for us in April 2023. This time we were ill during the week before travel and the whole trip was transferred two weeks without fuss, and with a small surcharge by the flight company only (reimbursed by the insurance :)
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(Text was automatically translated from german)
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Really many colleagues from diving world followed up the file of our group so that our questions were answered promptly every time.
thanks to team
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thanks to team
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We enjoyed the safari trip. the boat, cabins, food, staff and guides met our expectations.
Our only downside was the last day. instead of going to a hotel the night before departure, we stayed on board and were picked up at 9:30 in the morning and taken to a cafe in the town of Hurgarda all where we had to entertain /wait for 3 hours before being picked up again and taken to the airport. This we all felt was not a good arrangement.
Have to say that we were offered to go to a hotel the morning of departure for € 25,00. But we found this to be very short thought.
So tip, better is already the evening before departure to a hotel, this we were also used to.
(Text was automatically translated from german)
Our only downside was the last day. instead of going to a hotel the night before departure, we stayed on board and were picked up at 9:30 in the morning and taken to a cafe in the town of Hurgarda all where we had to entertain /wait for 3 hours before being picked up again and taken to the airport. This we all felt was not a good arrangement.
Have to say that we were offered to go to a hotel the morning of departure for € 25,00. But we found this to be very short thought.
So tip, better is already the evening before departure to a hotel, this we were also used to.
(Text was automatically translated from german)
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All neatly arranged even at the last minute some extras could arrange
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(Text was automatically translated from german)
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Very satisfied. Have been booking our vacations here for about 10 years.
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(Text was automatically translated from german)
Hans
Travelled in: 2022Products: Wadi Lahmy Azur & Orca Dive Club Wadi Lahmy Azur & Concorde Moreen Beach Resort & Orca Moreen Beach
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was as I am used to top
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If you want to stay on the east coast for two weeks in Bali, one would have to advise traveling on and argue why. It is best to take another base after a week to be able to see other things of Bali and do other dive sites, especially those in the northwest.
(Text was automatically translated from german)
(Text was automatically translated from german)
Els
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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The only downside was still the very long round trip with a 6-hour wait at Seoul. Tip for other travelers: at Seoul we found an excellent NAP Room where you could sleep peacefully. We found that out too late.
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First organization
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The trip was organized by Glenn Van Iseghem. He did all the communication with Diving World.
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(Text was automatically translated from german)
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I have been booking with Diving world for years and continue to do so. Very satisfied. Friendly and professional.
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Already booked several times with Diving world, every time was well taken care of and good advice.
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Great organization. No complaints about it. There was clear communication with us and the email exchange was smooth and personal.
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Dorian
Travelled in: 2022Products: Tauch Terminal Resort Tulamben & Spa & Tauch Terminal Bali & Taman Sari Bali Resort & Spa & Karang Divers
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Was very clear
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top as always
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Communication and information is an issue. I had to make a few calls chasing information.
Advice was also very general. They know nothing about local beaches and reefs.
Next time I will book hotel only.
(Text was automatically translated from german)
Advice was also very general. They know nothing about local beaches and reefs.
Next time I will book hotel only.
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It would have been nice if diving world could have provided a list of costs that would be added, even if only an estimate.
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(Text was automatically translated from german)
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We are very satisfied with how DivingWorld helped us with the selection and booking of a vacation.
We indicated a number of wishes and within these wishes they made us several good offers between which it was difficult to choose.
After booking we had some questions and they answered them quickly and well.
We are very happy with our final choice and would love to book through DivingWorld again next time.
(Text was automatically translated from german)
We indicated a number of wishes and within these wishes they made us several good offers between which it was difficult to choose.
After booking we had some questions and they answered them quickly and well.
We are very happy with our final choice and would love to book through DivingWorld again next time.
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no specific comments.
Still, 1 question. Why a surcharge of 75 euros for a 15 liter bottle?
Can't this be factored into the price?
(Text was automatically translated from german)
Still, 1 question. Why a surcharge of 75 euros for a 15 liter bottle?
Can't this be factored into the price?
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Magdalena
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Excellent and fast service for this trip to Egypt.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Baggage issue: that could have been better.
I was the only one who got an airline ticket of 20kg luggage while the other participants got 40kg. This was not indicated in advance, and I did not notice it in any case. Had to pay an additional €48 at Schiphol airport. So that not nice at all.
In general, I would advise Diving World to provide all airline tickets with at least 30kg by default.
(Text was automatically translated from german)
I was the only one who got an airline ticket of 20kg luggage while the other participants got 40kg. This was not indicated in advance, and I did not notice it in any case. Had to pay an additional €48 at Schiphol airport. So that not nice at all.
In general, I would advise Diving World to provide all airline tickets with at least 30kg by default.
(Text was automatically translated from german)
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- Mostly satisfied.
- Quick and pleasant communication.
- Rebooking of trip did give some stumbling points.
- The newly offered hotel ( at the same cost and conditions) was really a major downgrade on the previously booked hotel....
Gerrit Bredewoud
(Text was automatically translated from german)
- Quick and pleasant communication.
- Rebooking of trip did give some stumbling points.
- The newly offered hotel ( at the same cost and conditions) was really a major downgrade on the previously booked hotel....
Gerrit Bredewoud
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Complete and comprehensive information and everything well organized!
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Trip is offered as Brayka Bay Resort, but in reality the resort is split into 2 parts, Brayka Bay Reef Resort and Royal Brayka Bay Resort. so we expected to end up in the other part. which was not so....
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We will book with them again next year because of good experiences previous years!
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We are Diving World clients for over 5 years now and they have never let us down. A trip typically starts with a period we can travel and a list of wishes, based on input and advise from Diving World we select the destination (preferable a live aboard) and transport, accommodation etc. is arranged for us. On this trip to the Philippines we were confronted with disruption due to a severe tropical storm, Diving World helped us to re-arrange flights in order to increase our options. During the weekend we stayed in touch. No doubt that our next trip will start by getting in contact with Diving World again.
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We are thickly satisfied
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Maria
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Again super arranged by Diving World. In 2023 we will definitely go to Marsa Nakari again.
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Very pleased with.
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Ingrid
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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I have a lot of experience with diving world but this time the experience was a little less. Some points of improvement: between the offer and the booking there was a week in which DW asked 30 euros more. Some of us booked through Sunweb and got 250 euro cheaper in the same hotel with flight. Fortunately we booked the diving school directly ourselves, which saved us a lot of extra costs. Then DW always offers 25 euro discount on the next trip. I have made many trips with DW over the past 20 years but never got this discount. Then again there are always certain conditions.......
We flew from Dusseldorf with a Bulgarian airline. It looked like cattle transport. You could not check in yourself via computer with this airline so there was also no seat selection or option for more legroom with possible extra payment.
(Text was automatically translated from german)
We flew from Dusseldorf with a Bulgarian airline. It looked like cattle transport. You could not check in yourself via computer with this airline so there was also no seat selection or option for more legroom with possible extra payment.
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Minus: I couldn't see where the driver was waiting for me. I was standing just outside the arrival hall. It was dark and I could not see where my driver was. This caused some commotion and delay.
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(Text was automatically translated from german)
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Bram
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Very patient and empathetic response to our questions. Great service.
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(Text was automatically translated from german)
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For a group of divers we had passed on a predetermined room assignment to Diving world this however never made it to the hotel making check-in somewhat chaotic.
There were also some problems for airline check-in.
Apparently, the check-in of a group of 10 people could not be done in one go and 8 people were checked in with a booking number and another 2 people with a different booking number were checked in on a different name so that people were spread out in the plane.
(Text was automatically translated from german)
There were also some problems for airline check-in.
Apparently, the check-in of a group of 10 people could not be done in one go and 8 people were checked in with a booking number and another 2 people with a different booking number were checked in on a different name so that people were spread out in the plane.
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Asked specifically about this trip, so advice/offer N/A.
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(Text was automatically translated from german)
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Know it is a difficult period because it has already been rescheduled a few times.
Would have liked to know that everything is paid in U.S. dollars, also that the boat for the whale shark was not included.
For the rest well cared for and arranged.
Thinking of going to Mexico next year.
(Text was automatically translated from german)
Would have liked to know that everything is paid in U.S. dollars, also that the boat for the whale shark was not included.
For the rest well cared for and arranged.
Thinking of going to Mexico next year.
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Already booked many times with Divingworld. Think along and anticipate customer needs well. Can quickly switch and arrange something else when a country is closed with e.g. Corona. When contacting them by phone, they can always answer immediately or get back to you.
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Always great service with Diving World!
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Fine travel agency with an extensive offer. If what was discussed was fulfilled. Next dive trip we will definitely book here again.
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(Text was automatically translated from german)
Rudolf
Travelled in: 2022Products: Hamlet Oasis Resort & Dive Friends Bonaire & East Coast Diving Bonaire
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A little more explanation would be nice, now we often have to ask the questions ourselves and the answers are not always in time when we are already at the destination (can't read our email everywhere!).
So, please be more clear.
(Text was automatically translated from german)
So, please be more clear.
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See above
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Super contact with them! Quick response, friendly and incredibly helpful!
Top!
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Top!
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We had booked through a travel agency, so much of the information went through them.
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Been doing business with DW for years, so would be weird to have to give eea a bad review now.
They always take the time for us, even though we are usually with a large group and ask a lot of work from them. Nothing is too much.
(Text was automatically translated from german)
They always take the time for us, even though we are usually with a large group and ask a lot of work from them. Nothing is too much.
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Again, nothing to add.
Just the thing that was our desire!
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Just the thing that was our desire!
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Staff drops a lot of stitches with wrong mail and info, gets resolved after a phone call but privacy is not well maintained because of this. Received the ticket of fellow travelers and when our flight was cancelled no mail at all and had to hear this from others.
Am not used to this from you.
Very unfortunate.
(Text was automatically translated from german)
Am not used to this from you.
Very unfortunate.
(Text was automatically translated from german)
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perfect service of Diving World
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(Text was automatically translated from german)
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Robert
Travelled in: 2022Products: Vinha d'Areia Beach Hotel & Water and Wind & Pestana Bahia Praia Nature & Beach Hotel
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Standard advice is a bit too limited in our opinion; too much talking to our mouth, without additional options. And when we send an e-mail with 3 questions (for options), often only 1 or 2 are answered.
This time we already knew at departure that our flight was cancelled, and only when I inquired after 2 weeks we got an answer about the options, another day later. It may be that the info really wasn't there before, but please let us know earlier when we can expect an answer.
In the end this was arranged well by mutual agreement, incl booking the extra hotel night.
And at departure only 1 hotel voucher was not there, but all papers were not sent. As a result, had I not asked for it, we would have received all papers only 1 day before departure. Again, just send the other items "just" 2 weeks in advance and let us know when to expect the last voucher.
Furthermore, we are a regular customer, so I find it irritating that I always have to book through the site and fill in all the details again.
(Text was automatically translated from german)
This time we already knew at departure that our flight was cancelled, and only when I inquired after 2 weeks we got an answer about the options, another day later. It may be that the info really wasn't there before, but please let us know earlier when we can expect an answer.
In the end this was arranged well by mutual agreement, incl booking the extra hotel night.
And at departure only 1 hotel voucher was not there, but all papers were not sent. As a result, had I not asked for it, we would have received all papers only 1 day before departure. Again, just send the other items "just" 2 weeks in advance and let us know when to expect the last voucher.
Furthermore, we are a regular customer, so I find it irritating that I always have to book through the site and fill in all the details again.
(Text was automatically translated from german)
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Too bad the price of the trip has become so expensive
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Top arranged again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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The info came on time and was clear.
Too bad that for a short diving vacation with such a long travel time we had to do an extra hotel stay in Playa del Carmen. In itself nice not to have any stress and hassle, but we did have an extra travel day because of that.
What was extremely unfortunate was that from that hotel we had to walk several hundred meters to the meeting place and then another several hundred meters through a shopping mall with cobblestones. That walks very crappy and our bags were not made for that. This is precisely the hassle we wanted to avoid: dragging heavy dive bags.
(Text was automatically translated from german)
Too bad that for a short diving vacation with such a long travel time we had to do an extra hotel stay in Playa del Carmen. In itself nice not to have any stress and hassle, but we did have an extra travel day because of that.
What was extremely unfortunate was that from that hotel we had to walk several hundred meters to the meeting place and then another several hundred meters through a shopping mall with cobblestones. That walks very crappy and our bags were not made for that. This is precisely the hassle we wanted to avoid: dragging heavy dive bags.
(Text was automatically translated from german)
Bianca
Travelled in: 2022Products: Alam Anda Ocean Front Resort & SPA & Mavi Diving Siddhartha & Maya Ubud Resort & Spa & Siddhartha Ocean Front Resort & Spa & Siddhartha Dive Center
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We have been organizing our diving trips at Divingworld for 20 years; surely that says it all.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Carla
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Informing about filling in entry and exit form or airport could have been better .
(Text was automatically translated from german)
(Text was automatically translated from german)
Luc
Travelled in: 2022Products: Hairball Resort & Dive Into Lembeh Tauchbasis & Siladen Resort & Spa
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Always clear and correct info
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(Text was automatically translated from german)
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Everything arranged well. Pleasant mail exchange pieces in house/mail on time.
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(Text was automatically translated from german)
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We were originally going to go somewhere else during the winter months but decided to book to Egypt. This was no problem at all for Diving World. The advice was top notch, and no question was too much. Thank you guys so much!
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(Text was automatically translated from german)
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Communication is fast.
(Text was automatically translated from german)
(Text was automatically translated from german)
Jacobus
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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I have been working with them for years (literally and figuratively) and they organize it very well! Even issues that arose before because of Corona were always dealt with and solved satisfactorily, sometimes even before we were affected: excellent operator!
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(Text was automatically translated from german)
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the required/required tip of 100€ was not communicated to us. Most people still had 40€ in their heads and some did get fear of cash problems because of this.
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(Text was automatically translated from german)
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Great hotel!
That there are no 5 stars listed under Advice and Information is because we were misinformed. We were told in advance that there were painting works, but it turned out that they were breaking, business and grinding to build a new restaurant. This caused quite a bit of noise pollution. Diving World had offered to go to Sands or Oasis but these are not as good (cheaper) hotels.
(Text was automatically translated from german)
That there are no 5 stars listed under Advice and Information is because we were misinformed. We were told in advance that there were painting works, but it turned out that they were breaking, business and grinding to build a new restaurant. This caused quite a bit of noise pollution. Diving World had offered to go to Sands or Oasis but these are not as good (cheaper) hotels.
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Advice for the flight was fine. However, 2 bookings had been created by mistake. Despite multiple requests to make them one booking, this was not done. This caused unnecessary communications to run.
(Text was automatically translated from german)
(Text was automatically translated from german)
Nick
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Great, already booked a few vacations with diving world, always friendly and helpful. Even if there is something on location it is solved.
(Text was automatically translated from german)
(Text was automatically translated from german)
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We gave a lesser rating because of several shortcomings. Administrative misinformation about transfers and errors in the E-tickets of the flights, only resolved in the last 24 hours before departure. Stress that a vacationer could do without. About the trip itself, however, nothing but praise.
(Text was automatically translated from german)
(Text was automatically translated from german)
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We are very happy that we made this trip.
Everything was well reorganize . the only minus point is that we had to drive 1 hour from Muscat to the boat.
I have not yet had time to find out if it was listed or not....
(Text was automatically translated from german)
Everything was well reorganize . the only minus point is that we had to drive 1 hour from Muscat to the boat.
I have not yet had time to find out if it was listed or not....
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They make sure you can go on vacation without worry or stress, everything is arranged perfectly for you!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Tip: if you have a long wait on the return trip and have to get off the boat in the morning, divingworld can offer you a day room in a hotel for a nice price. Now we thought of this ourselves and divingworld did a great job. But if you don't think about it beforehand you will be standing on the quay with your suitcases on the day of departure.
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(Text was automatically translated from german)
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Marian
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis & Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Always good contact with Diving world,
Good experiences with them.
We have been booking here to our complete satisfaction for years.
(Text was automatically translated from german)
Good experiences with them.
We have been booking here to our complete satisfaction for years.
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keep up the good work
(Text was automatically translated from german)
(Text was automatically translated from german)
Eddy
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Too many staff answering mails cq by phone and then this review is not in Dutch. Too bad
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(Text was automatically translated from german)
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nice mail exchange
good advice and helpful
(Text was automatically translated from german)
good advice and helpful
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I had a lot of contact because we went out with a large group. Received correct answers to all the questions.
We travel regularly with DW and will definitely do so again.Both I small and large group.
Were lucky to have a dive buddy with us who is a loyal customer at the hotel and dive center (that's why we chose this destination). He had been the week before and had already made many arrangements with the hotel and dive center on the spot.
(Text was automatically translated from german)
We travel regularly with DW and will definitely do so again.Both I small and large group.
Were lucky to have a dive buddy with us who is a loyal customer at the hotel and dive center (that's why we chose this destination). He had been the week before and had already made many arrangements with the hotel and dive center on the spot.
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The cooperation with all the staff, Saskia in particular, was excellent.
(Text was automatically translated from german)
(Text was automatically translated from german)
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2nd time booked with Diving world and again had a great trip. Respond quickly and make work of your vacation. Information on the pages is not always up -to - date which sometimes causes some confusion. But gets cleared up immediately if needed. Top!
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(Text was automatically translated from german)
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Michael
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Despite the confusion about the group booking, you notice that with Diving World we can talk about a very experienced and professional organization. Top, I am a fan and already looking forward to a next cooperation.
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Toppie from start to go home everything well arranged by divingworld
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All neatly arranged
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We had to book this trip rather last minute and we were assisted and quickly helped by the team at Diving World. Thank you!
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The proces with divingworld was fine. We got the options, communication fine.
Just one small details. We should have been informed about dream diving at the rihanna resort.
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Just one small details. We should have been informed about dream diving at the rihanna resort.
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I got an email about having to get a visa at the airport but it was arranged by sea serpent which I saw at the airport just in time.
Wrek diver certifications were required since we were going into wrecks.
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Wrek diver certifications were required since we were going into wrecks.
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everything was fine no comments .
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Roll-over time in Jakarta to transfer from an international flight to a domestic flight initially anticipated too short to timely: pick up luggage, buy visa-on-arrival, pass immigration, and then take customs, sky-train to other terminal and then check in there on a domestic flight . At my own request, changed a few days before departure. Then ran smoothly.
Other things were well taken care of.
Response time to communication was rather slow this summer.
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Other things were well taken care of.
Response time to communication was rather slow this summer.
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Francina
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Alles TOP!
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Shannon
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Ronald
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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great
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(Text was automatically translated from german)
Lucien H.
Travelled in: 2022Products: Sharm El Naga Resort & Sharm El Naga dive centre & Lahami Bay & Baracuda Lahami Bay
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Geertruida
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis & Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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What we had booked was arranged. Transfers as agreed, dives as agreed, etc. So no complaints. Didn't have any hidden costs either.
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Diving World has arranged the trip very well.
On the spot they used Sylvia Tours for guidance and transfer, excellent service, we have experienced as very pleasant.
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On the spot they used Sylvia Tours for guidance and transfer, excellent service, we have experienced as very pleasant.
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Everything went smoothly from booking to returning.
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Pauline
Travelled in: 2022Products: Tauch Terminal Resort Tulamben & Spa & Tauch Terminal Bali & MaxOne Ubud
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We are very happy with your advice. You have translated our needs very well to this vacation making it unforgettable for us!
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Nicolle
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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missed a booking number so I could not check in on the way out and back
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Perfect service very friendly staff quick response. Just a very professional organization
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Mariëlle & Bram
Travelled in: 2022Products: Hilton Garden Inn Bali Ngurah Rai Airport & Karang Divers Amertha & Teluk Karang Dive and Spa Resort & Lotus Bungalows
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Communication: occasionally a bit chaotic in the process of booking because 3 different colleagues were involved. Because of this we had to pass on some things several times and the first transfer in Bali also went wrong. Otherwise very satisfied with the advice on Bali and the preselection of accommodation & dive centers
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Respond well and quickly, if you want something they don't offer on the site it is also possible. You get all the papers and information quickly, so we could still choose seats in the plane. The flight was cheaper than with Tui, they really looked where the flight was cheapest.
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We are very satisfied with Diving World. The response speed to emails was fast. We were well thought of and our (complicated) trip was booked perfectly. Highly recommended. We will probably book with this travel agency again in the future.
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The error described above makes it very confusing. Nevertheless, I have had a nice diving vacation.
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Hendrika
Travelled in: 2022Products: Yotelair Singapore Changi & Magic Oceans Resort & Magic Island Dive Resort
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They helped us tip-top with everything. Plume
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It remained unclear all the way to Egypt what exactly we had booked and paid for in advance in terms of dive courses, equipment and boat dives. Emperor divers did a nice job and we got more or less what we had expected, but it could have been better.
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Top team and outstanding work!
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Very good advice, tour operator was able to find a spot exactly what I had asked for. Provided an information package for the general region. What would have been nice would have been a more detailed "briefing" for the location.
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Flexible and everything arranged quickly & well.
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Only downside: no personal contact possible due to long distance. But everything was well handled by mail.
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We have dealt with diving world many times.
Often very satisfied.
Now they had outsourced the whole trip to TUI.
They only had a limited number of hotels/apartments on offer, while there were plenty of hotels and/or apartments close to the dive base.
Missed a bit the personal touch specifically for divers.
Also, the choice of two dive bases and their difference did not come out.
We were glad we chose Safari diving.
Possibly because this was just a standard vacation destination?
For the rest everything was well handled and we were happy with our departure from Rotterdam airport.
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Often very satisfied.
Now they had outsourced the whole trip to TUI.
They only had a limited number of hotels/apartments on offer, while there were plenty of hotels and/or apartments close to the dive base.
Missed a bit the personal touch specifically for divers.
Also, the choice of two dive bases and their difference did not come out.
We were glad we chose Safari diving.
Possibly because this was just a standard vacation destination?
For the rest everything was well handled and we were happy with our departure from Rotterdam airport.
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Conrad
Travelled in: 2022Products: Siddhartha Ocean Front Resort & Spa & Diving Center Werner Lau Siddhartha
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Eric
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Divingworld is a first class travel agency.
Very good info and everything is arranged perfectly.
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Very good info and everything is arranged perfectly.
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The only confusing thing was that at the transfer pick up at the airport, a different organization name held up the sign than the organization I was watching that was mentioned in the trip papers. There was no use of personal names.
Further pickups/meetings went fine: keeping an eye on both organization names. Private transfer there and back was very comfortable and well arranged (on time and present)
Positive was that the return ticket for the ferry (€4,65) was already in the welcome envelope, and did not have to be arranged as mentioned in the travel documents. Pleasant service!
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Further pickups/meetings went fine: keeping an eye on both organization names. Private transfer there and back was very comfortable and well arranged (on time and present)
Positive was that the return ticket for the ferry (€4,65) was already in the welcome envelope, and did not have to be arranged as mentioned in the travel documents. Pleasant service!
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Elliot
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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The flights were operated by Tui who unfortunately faced many delays.
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Via sunweb there was only one week left to book, via DW luckily 12 days. Top!
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This was our second time booking with Diving World ...and certainly won't be our last! Always good info, advice, quick response, correct.
Very satisfied with this tour operator!
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Very satisfied with this tour operator!
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Leon
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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This is our first trip out of Europe so we ran into some obstacles. It could be due to our inexperience but with some more info from diving word some things could be tackled in advance.
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We had to figure out a lot ourselves in terms of paperwork and corona restrictions. From a dive travel agent you expect them to do that for you. So the service could be better.
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Mexico is the place of Cenotes. On site we arranged to do a day of Cenotes diving. Can be pointed out in advance.
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Would have liked the trip to be offered complete, with all fees and all options included in the price. After booking, various costs are added which you can't get around because you need them and therefore the trip becomes more and more expensive.
All communication over the past few years regarding Corona and the transfers was fine and clear.
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All communication over the past few years regarding Corona and the transfers was fine and clear.
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Preparation of our trip was excellent. Great guidance on booking the trip, top!
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Have been booking through diving world for years. very satisfied.
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Fast, good and useful information. very helpful
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Recommended Diving World
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Especially in these uncertain cobid times, it is nice to be able to book the trip as a package. Cobid info was really from DW not complete. Also we had to accept stricter booking conditions several months before departure or not travel. Furthermore, it was annoying to be confronted with additional costs all the time. Often of things that were actually no choice such as transfer, usually included, mandatory nitrox etc which I accepted because I really wanted to make the trip.
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Johann
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Everything was well organized. Only the info on the covid could have been clearer. You could find it on the site of the Philippines, but it was very unclear....We had to fill out a health statement through an app, so we had to get out of line for check-in and it took at least 1 hour before it was all arranged for the four of us. Less nice considering how busy Schiphol is at the moment.
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Michael
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Diving World offers great dive trips, gives service where needed and is there when you need them.
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Info on visa was outdated, costed me some trouble at the airport, please update.
But except for that, everything was arranged great by Diving World, good communication and helpfull staff.
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But except for that, everything was arranged great by Diving World, good communication and helpfull staff.
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The knowledgeable people at Divingworld are knowledgeable and give great advice. You know exactly what to expect and they are helpful and professional! All the praise!
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Always satisfied!
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We had been on the list for a requested cabin upgrade for a long time. There would be no options but during the trip it turned out there were (were). We found that disappointing.
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We have dived with Diving World before, also in the Corona era: always clear agreements and quick answers to questions. Even when a diving company (on Curaçao) does not live up to its agreements, they proactively look for the best solution under the circumstances. Restitution of missed dives was also no problem: a reliable party that I like to work with both literally and figuratively :)
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Very friendly and knowledgeable assistance. Very good care on the spot: we were met at the airport and escorted to the hotel, and also the return trip was completely perfect.
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Really good help
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I can't say anything else: Thank you for arranging a nice stay on Bonaire.
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Anne-Marie
Travelled in: 2022Products: Allegro Cozumel & Pro Dive Cozumel & Allegro Playacar & Pro Dive Playa del Carmen
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I would have liked to do more Cenotes and had also been told that this was our intention. Apparently you can buy a cenote package but we were not told that by divingworld
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Excellent organizer! Friendly and helpful!
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A little too much (unnecessary) info regarding travel.
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My trip was booked in March 2021, that couldn't happen but I could reschedule to 2022. I was well informed about this.
The recommended accommodation was not for me so they just looked for something that better suited my needs as well as the flights (I did not want to fly via the US).
My return flight was suddenly brought forward so I got a call from Diving World to see if I had made it through.
Given Corona I had quite a few questions in between. Each time they were answered with equal kindness and understanding.
(Text was automatically translated from german)
The recommended accommodation was not for me so they just looked for something that better suited my needs as well as the flights (I did not want to fly via the US).
My return flight was suddenly brought forward so I got a call from Diving World to see if I had made it through.
Given Corona I had quite a few questions in between. Each time they were answered with equal kindness and understanding.
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Elisabeth
Travelled in: 2022Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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I regret that on the travel documents people were 'linked' together who do not belong together. Also the extra luggage was not assigned to the right person. This did not cause any problems, but I think this is a point of attention, if only to check and make sure it is correct. The answer was that it can't be changed afterwards. I find that sloppy.
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(Text was automatically translated from german)
Peter
Travelled in: 2022Products: Palm Garden Resort Khao Lak & Sea Bees Diving Khao Lak & Marco Polo
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Great service, everything arranged perfectly. Compliments and thanks :)
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(Text was automatically translated from german)
Claudia
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis & Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Really great
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Everything arranged well and quickly.
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Fine organization, I have been traveling with it for years and have experienced many great diving vacations.
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Reliable and well organized
For 3rd /4th time with Diving World to Port Ghalib been
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For 3rd /4th time with Diving World to Port Ghalib been
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Had a brief contact after the first request (may also have been our fault) was not entirely to our liking. Then excellently restored and arranged all.
Super week's diving vacation
The pick up was very dated, could actually no longer be used for rental but we have had a lot of fun with it.
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Super week's diving vacation
The pick up was very dated, could actually no longer be used for rental but we have had a lot of fun with it.
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In general very satisfied; only with regard to the COVID forms we were left in the lurch; at Schiphol Airport we were given the wrong documents because we had to look for them ourselves and we had not found them. Helped on the spot by a hostess who saved our departure!
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We have booked through Diving World several times and had positive experiences. In order to help the industry, we now consciously decided not to arrange it ourselves but to leave it to them. In contrast to other experiences, this time I had the idea that they did not really think things through, but rather sold us a package holiday of another tour operator against minimal effort:
- We got vouchers for a transfer and voucher for pickup of the car at the same time at the airport (without additional info where and that turned out to be outside the airport)
- Not thinking that 20kg pp is very little if you have 2 divers with their own gear. We had to go after it ourselves.
- Not warning about very limited legroom in TUI comfort (I'm 1.86 mtr and was completely stuck and could not really sit straight)
- Not sharing about the limited opening in the evening of restaurants In Lagun and surroundings
- We didn't take a dive package and that's a good thing. It is much cheaper (10% discount a.o. because of sleeping at Bahia) to do that on the spot. You pay afterwards for the amount of tanks and the corresponding package.
Based on this experience I am not convinced of the added value of Diving World. On previous trips, I was.
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- We got vouchers for a transfer and voucher for pickup of the car at the same time at the airport (without additional info where and that turned out to be outside the airport)
- Not thinking that 20kg pp is very little if you have 2 divers with their own gear. We had to go after it ourselves.
- Not warning about very limited legroom in TUI comfort (I'm 1.86 mtr and was completely stuck and could not really sit straight)
- Not sharing about the limited opening in the evening of restaurants In Lagun and surroundings
- We didn't take a dive package and that's a good thing. It is much cheaper (10% discount a.o. because of sleeping at Bahia) to do that on the spot. You pay afterwards for the amount of tanks and the corresponding package.
Based on this experience I am not convinced of the added value of Diving World. On previous trips, I was.
(Text was automatically translated from german)
Henk
Travelled in: 2022Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Pura Vida Beach & Dive Resort Dauin
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Liliana
Travelled in: 2022Products: Wadi Lahmy Azur & Orca Dive Club Wadi Lahmy Azur & Concorde Moreen Beach Resort & Orca Moreen Beach
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Diving World itself can not do much about it but TUI really does not live up to its agreements. seats reserved with additional payment. day before we left there is another plane deployed. consequence is that we were not at the emergency exit .... is fortunately well resolved by Diving World
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Perfect!
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Always a quick and correct handling.
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Luc
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Divingworld is a reputable company and makes everything true
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Excellently liked!!!
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First service!
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no
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We have booked with Divingworld many times and we are very satisfied with the service. They think along with us to make the trip as good as possible to our wishes. Always a quick response. Good advice because the employees have usually been to the destination themselves.
In 4 weeks time we will be going on another Divingworld trip.
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In 4 weeks time we will be going on another Divingworld trip.
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We have already booked several diving vacations through Divingworld and to our complete satisfaction.
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Was 2nd time at this location so no advice needed. Other than that everything was handled quickly and well.
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Very smooth and fast communication.
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Luc
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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This vacation was again carefully selected by Team Diving World. The contact is very good, they are professional, they think along and they are easily accessible, even on weekends! Very pleasant!
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The team of Diving World has again arranged this trip including a rental car super for us!
We have had a fantastic vacation!
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We have had a fantastic vacation!
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This vacation was again super arranged by team Diving World! By COVID-19 our trip had to rebook there was thought and immediate action. Fine people!
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Super vacation, right by the sea with a dive site! Whole trip including rental cars fantastic organized by the team of Diving World!
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Have been booking with this for years. Very professional staff. Know a lot about all areas and can give many (local) tips. Specific searches based on type of diving or what you want to see in a certain periods are no problem.
In addition, I experienced that they are very good at responding to emergencies. In March 2020, when the borders in Europe were closed due to the corona, I was in Palau. They arranged the return flights and maintained contact with the home front since we had no coverage/internet.
(Text was automatically translated from german)
In addition, I experienced that they are very good at responding to emergencies. In March 2020, when the borders in Europe were closed due to the corona, I was in Palau. They arranged the return flights and maintained contact with the home front since we had no coverage/internet.
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Very very good!
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Totally TOP, super friendly all and great advice!!! Done a lot of bookings already and always fantastic arrangements!
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If I had known that the island of Sal was a small Egypt I would never have booked the trip.
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Anne-José
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis
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Very satisfied. Nothing is too much trouble! If you have any problems, they are there to advise and assist you!
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Well done!
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well organized
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Friendly, very involved, thinking along and great prices
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Superfine
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Very involved, friendly, live up to agreements
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Actually not much to comment on, generally very clear communication, and quick responses to questions. Well done!
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For years our favorite dive travel organization!
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Some things went wrong in the booking process: incomplete and incorrect information, repeatedly having to ask exactly how things are and addressing errors yourself. This was corrected by another employee than the one who initially took care of it. However, upon arrival it turned out that the reservation of the transfer and rooms had not gone well. This was handled well by the tour operator (Sylvia Tours) on the spot but it is strange when only transfer and room is booked for 2 people while clearly 4 people are on the reservation and invoice.
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very satisfied with the accommodation offered
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Wide range of dive trips.
We have been booking with this organization for years.
Lately, however, they have been making occasional small mistakes in preparing the travel documents. We give them exactly what we want and then sometimes there are slightly different dates or flight numbers than requested. Also, the prices indicated on the web site are often quite different from the real prices.
(Text was automatically translated from german)
We have been booking with this organization for years.
Lately, however, they have been making occasional small mistakes in preparing the travel documents. We give them exactly what we want and then sometimes there are slightly different dates or flight numbers than requested. Also, the prices indicated on the web site are often quite different from the real prices.
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Been a customer for years. Wouldn't want to book anywhere else. Always very good service. Price/quality is top .
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We book all our diving trips there and are very happy with it!
There is always personal contact and good knowledge.
Good price quality ratio!
Do what they promise.
Good service!
(Text was automatically translated from german)
There is always personal contact and good knowledge.
Good price quality ratio!
Do what they promise.
Good service!
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Always top arranged friendly and helpful.
(Text was automatically translated from german)
(Text was automatically translated from german)
Jean-Pierre
Travelled in: 2021Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis
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Trip completely tailored to our individual needs. Excellent advice. What a top organization.
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We have been diving with Diving World for a number of years and we are always extremely well served. Questions are answered quickly and the final trip is always what we booked. Keep up the good work
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Doing what they can. Booked flights ok. Recommended lodging ok. Dive center was also ok.
However, their offer to rent a car on Bonaire from PB Car Rental is a miss. Completely dissatisfied with that car rental company. Consider them as scammers. If they offer this car rental cy again on a next trip it is a big NOGO as far as I am concerned!
(Text was automatically translated from german)
However, their offer to rent a car on Bonaire from PB Car Rental is a miss. Completely dissatisfied with that car rental company. Consider them as scammers. If they offer this car rental cy again on a next trip it is a big NOGO as far as I am concerned!
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Another well taken care of pleasant vacation.
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Claudia
Travelled in: 2021Products: Ecolodge Marsa Nakari Village & Red Sea Diving Safari Marsa Nakari - Tauchbasis & Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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could have reported that no more testing was needed on the island. Education corona related impairments underinformed.
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Very satisfied with Diving World. Especially in the difficult corona times, always had to adjust offerings, but never too reluctant to look for something else again.
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Comes across as very amateurish. When booking the flight I have to point out that their prices are not correct, they then respond that the booking system had made an error. I confirmed the booking verbally and by email and after the weekend they come up with a price increase of the flight.
(Text was automatically translated from german)
(Text was automatically translated from german)
Onno
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Excellent, we book more often at divingworld
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Top organization, very friendly people, we prefer Diving world! Toppers!
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Very friendly, helpful and professional guidance. Quick response to emails and clear answers to questions asked.
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Will definitely book another diving vacation with Diving world!
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Excellent advice and customization to my needs.
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Robin
Travelled in: 2022Products: Tesoro Los Cabos Resort & Nautilus Explorer & Catalonia Riviera Maya & Pro Dive Cozumel
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Nothing but praise
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We are used to better from Diving World.
- we had to ask ourselves where we could pick up the car
- The corona information was not correct
- The resort/VIP diving was not informed that we had a package. We would still have to pay (?)
- too bad that due to the crisis we are not seen as returning customers anymore.
- we did not receive an invoice for the second payment.
(Text was automatically translated from german)
- we had to ask ourselves where we could pick up the car
- The corona information was not correct
- The resort/VIP diving was not informed that we had a package. We would still have to pay (?)
- too bad that due to the crisis we are not seen as returning customers anymore.
- we did not receive an invoice for the second payment.
(Text was automatically translated from german)
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very reliable travel agency
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Diving world was good and is good,
TUI, on the other hand, was a downright disgrace.
Sincerely
(Text was automatically translated from german)
TUI, on the other hand, was a downright disgrace.
Sincerely
(Text was automatically translated from german)
Emma
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Very nice staff and thinking along with the customer
(Text was automatically translated from german)
(Text was automatically translated from german)
Philip
Travelled in: 2022Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Brigitte
Travelled in: 2021Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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As always, arranged to perfection.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Had to call 'emergency number' for return trip because cab wouldn't come for transfer airport. Was arranged quickly and positively, so we had no problems!
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(Text was automatically translated from german)
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During this difficult Corona period, we mainly had to find out for ourselves what the rules were and which documents we had to submit. It often turned out that Diving World itself was not well informed: for example, we had almost booked a trip to Bonaire when it turned out that Belgians were not welcome there. We had to find that out for ourselves. I expect a travel organization to take care of all that for me.
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the extra cost of water and electricity should definitely be mentioned when booking this resort. Other than that, I don't really have anything to comment on.
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(Text was automatically translated from german)
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In a short time the vacation well arranged.
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Fine club to book a trip with. They are committed and communicate smoothly.
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Good relationship, open contact, discussed everything. Multiple options offered. Journey as planned. Excellent travel agency!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Richard
Travelled in: 2021Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Was not always responded to emails.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Things go wrong too often
Agreements are not kept
Offers made do not always seem to match the demand
This was the last time we booked here.
(Text was automatically translated from german)
Agreements are not kept
Offers made do not always seem to match the demand
This was the last time we booked here.
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We are very satisfied with Diving World and will definitely book there again.
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(Text was automatically translated from german)
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It had been communicated that I would get on the boat in Hurghada. When I arrived in Hurghada it turned out to be Marsa Alam.
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Just class, as always.
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Just perfect!
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(Text was automatically translated from german)
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Shouldn't really have been like this. Too busy and no restaurant at resort. Not Diving World as experienced in the past. Maybe everything was already fully booked because of corona, that could have played a part.
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(Text was automatically translated from german)
Danny
Travelled in: 2021Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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We book almost all our (diving) vacations through them and they always help us out excellently, live up to their agreements and think in terms of solutions.
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(Text was automatically translated from german)
Ben
Travelled in: 2021Products: Palm Garden Resort Khao Lak & Marco Polo & Sea Bees Diving Khao Lak & Palm Garden Resort Phuket & Sea Bees Diving Phuket
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Impeccable service always helpful and ready to help.
Always good advice, in short the ideal partner for booking our diving vacations!
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Always good advice, in short the ideal partner for booking our diving vacations!
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Both private and from the diving school / team for a long time customer and that says enough, top!
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(Text was automatically translated from german)
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Because we are familiar with the resort, it is easy to switch with Diving World. They are professional and work quickly and accurately.
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Super operator everyone recommend. We have been using it for years.
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Great advice, I am happy to let DivingWorld arrange my vacation!
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(Text was automatically translated from german)
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No comments or remarks.
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(Text was automatically translated from german)
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One person I would like to thank separately Saskia Molendijk of Diving World, she has 200% committed to this top trip to organize, after 2 previous attempts tgv Covid was the 3rd time right. She came up with creative solutions for 3 participants who tested positive 3 days before departure. Saskia thanks, we will definitely think of you for the next club trip.
Greetings,
Geert
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Greetings,
Geert
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We had rented a car and it was clean but the hostess of Tui was not very helpful to refer us , she had not arranged it!
However the tailgate was not usable due to the rotten hinges
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However the tailgate was not usable due to the rotten hinges
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Because of Covid, it became a dive trip with some obstacles that they solved to the best of their ability. Thanks for that!
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It was Corona time... and there was no flying from Amsterdam. (TUI) but there was no alternative? Had to propose myself to be able to fly from Düsseldorf... then still problem with Dive baggage! Unfortunately a lot of hassle in advance ... In the end it was a beautiful diving trip!
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Everything is again perfectly arranged
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During Corona and with different people Ed, I think we were wonderfully helped by the people of divingworld.
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Fine guidance for a nice trip with a fair price.
There is good thinking from divingworld.
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There is good thinking from divingworld.
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Again, everything is well organized. We are very satisfied with Diving World.
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(Text was automatically translated from german)
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We have been booking our diving vacations through Diving World for years and our diving vacations are always perfectly organized. Good accommodations, good advice on dive sites. Flights and local transportation are always well organized. In short: we book, we pack our bags and suitcase and we go
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Very satisfied. Organized we always go with them. In March 2022 to Egypt wadi lahami.
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(Text was automatically translated from german)
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book there for years to your satisfaction
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Been here for years
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Top service , been a customer for years. Always correct.
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Due to the corona problems our dive trip to the Philippines was eventually changed to the Maldives.
Always thinking in solutions.
Again 6 stars.
(Text was automatically translated from german)
Always thinking in solutions.
Again 6 stars.
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