Overall
Rooms
Food
Service
Dive Shop
Dive Spots
n.a
The Viva Fortuna Beach is very good in terms of facilities, very spacious and with quite a lot on offer to spend the day. There is a well-designed pool area, a small theater, a few restaurants and a very spacious beach. Due to the all-inclusive atmosphere, it can of course be a little noisy at the pool or in the evening at the bar or theater, but both on the beach and in your room you are far enough away from it that you can always retreat to a quieter environment. The option of booking a rental car directly at the hotel to explore the island on your own is also great.
In terms of service, the hotel didn't quite live up to expectations, there were a few drawbacks. For example, there are sometimes quite big differences for Viva Club members and "normal" guests, whether in the restaurant, on the beach, at the bar, etc. Basically, there's nothing wrong with hotel loyalty programs, but the Viva Fortuna exaggerates this a little, so that despite being a paying guest, you can easily feel like you've been put into the wood class. The main restaurant is a bit like a canteen for non-members, there are three separate restaurants on the premises, which you have to reserve in advance, but which are actually always fully booked or pre-reserved.
It is also very annoying that there is a Dive/Excursion Center, where you can also book various excursions, but this is the only operator on the premises (which also makes the largest turnover) that is not able to charge a credit card directly (which works without any problems in the neighboring souvenir store or grocery store). The day trips on offer are good, but we didn't go diving.
(Automatically translated from German)