In my opinion, the mattresses in our cabin are worn out. The air conditioning, however, doesn't work very well.

The food was fantastic. The staff was super friendly. I highly recommend this boat.

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no comment given

Very good briefings and very helpful ship crew.

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Cabin was not ok because the air conditioning did not work. After reporting it then it was just broken, at the port it would then be repaired and after an hour we were without it again. Last 2 days huge smell of urine and feces. Very unpleasant

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4th time with sea serpent fleet in a row and each year they surprise me about the continues improvement of safety on board and for the diver. This year we received a GPS beacon / diver to use in case of problems when lost or when cuurrent swept you away and nobody can see you. Quality of the breefings is great and they are open for suggestions, i will be back next year for sure

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All in all top! One of the best crews we have ever had on a safari. The food was delicious and very varied. The salon boys read every wish from your eyes. We were also very satisfied with the deck crew, every move was perfect!

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no comment given

An all-round successful diving safari with a great group.
Unfortunately, some of the lower deck cabins have flaws and are in urgent need of renovation.

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no comment given

no comment given

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It was a great week on the Sea Serpent Contessa. We had great dives and were able to see some of the fish that the Red Sea is known for.

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung.

no comment given

The feedback from the participants was very positive!
The two access ladders with the solid treads of the steps were praiseworthy!
However, there was often water on the floor in the wet cabins.
Some participants missed a second toilet on the wet deck.
The itinerary could also be shortened for environmental and rest reasons as well as due to the weather.


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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung und die Zeit für den Bericht.

no comment given

It was a very nice safari, perfect crew, beautiful underwater world, top procedure.

(Automatically translated from German)

Stellungnahme von Alma Mare
Vielen Dank für die Bewertung.

The toilet in our cabin was broken from the 5th day and only repaired after the 4th request. When I reported the defect, jokes were made about me in Arabic that made everyone laugh. After a complaint it sounded as if we had broken the toilet.
The dive guides were friendly and showed us the way. But no more.
Some of the dive sites looked like the cemetery of cuddly toys. Dead and broken corals and few fish everywhere. But lots of boats, sometimes 15 of them. It was my first diving cruise and that really surprised me.

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung und die positive Kritik. Nur so können und werden wir Dinge verbessern.

The ceiling height in the dining room is too low
and the seating is too cramped.

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung.

Any time again

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung.

Unfortunately, despite the air conditioning in the sleeping cabin being switched off, the air conditioning in the sleeping cabin was running. It was due to the central air conditioning system. It couldn't be changed. And so I was ill after 4 days. I was only able to do half the dives.

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung

The cabin we stayed in had two beds, and my bed was 1.40 meters high. On the first night, I had almost no way of getting into the bed.
The next day they put a chair in there and it was easier for me to get into bed.

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Stellungnahme von Alma Mare
Vielen Dank für die Bewertung

Beautiful dive sites, very courteous crew and nice and competent dive guides. We really enjoyed the varied food and there were always snacks available. Perfect organization on arrival and departure. An all-round relaxed vacation!

(Automatically translated from German)

Stellungnahme von Alma Mare
Vielen Dank für die Bewertung

More than one dive in the attractive Ras Mohamed and less repetitions on the second last day would have been good.

(Automatically translated from German)

Stellungnahme von WeDive
Vielen Dank für die Bewertung und Ihre Zeit für einen persönlichen Kommentar.
Wir schätzen Ihr Feedback sehr.

no comment given

1) Staterooms taken care of. One person brought personal toilet paper for medical reasons. This did spontaneously disappear from the closet (while the Egyptian toilet paper remained in the closet).
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2) Food was very good. It was however specified that 1 person did not eat fish and the crew was not aware of this. The other 2 special requests were known
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3) Dive guides: their briefing on the dive sites was very good. There were some struggles though because our group has been diving together for years and we tended to arrange our layout ourselves, while the alpha male among the guides wanted to do it himself. We got out of it without many problems, though. What was annoying was that the two guide was not always on the same page as the first guide.
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4)Concerning safety I have a lower score for 2 reasons; a) what was said in the briefing by the main guide and what was said by the crew on the zodiacs did not go 100% and caused a confusing and dangerous situation: the guide said: "we all fall together at 1-2-3-GO! and the crew shouted "1-2-3" but no GO! People hesitated and did not fall into the water synchronously, fortunately without consequences. Also, the agreements made by the guides and us regarding the division of the team in the zodiacs was not communicated or respected by the zodiac drivers. We were also quite bullied.
b) one time we had to follow the guides but suddenly, almost at the end of the dive our guide (again the second guide) had disappeared without clear communication regarding it.
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the required tip of 100€ was not communicated to us. Most people still had 40€ in their heads and some of them feared cash problems because of this.


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no comment given

no comment given

Super liveaboard,
small note on the side. Not everyone is the English language powerful, a German Briefung alternatively would not have been bad and a hint at booking would have been nice, especially since both dive guides were the German language powerful.
Have asked us afterwards the most important information.
Otherwise super.

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Some dive spots were not visited because of too much wind? The dive group with 12 divers and only one dive guide was too big.
No German speaking staff although more than half was German speaking, for a smaller Spanish group was very well a Spanish speaking staff available. We could have done the dive spots from land at any time, we would not have needed a safari. The on-board staff and cuisine were very good. The night dives were all offered without dive guides. Unfortunately, this safari was a disappointment for our group.

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no comment given

no comment given

On the tour were almost exclusively wreck dives, which has not been apparent in the announcement.
was not quite ok for some participants!

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no comment given