Overall
Rooms
Food
Service
Dive Shop
Dive Spots
Dive center: Uncomplicated and absolutely recommended! Equipment very well maintained, staff very friendly and multilingual! Registration, rental and diving very easily handled! Gladly again.
Hotel is getting on in years, service rather poor - food is ok, really good it was unfortunately only after a rather negative feedback.
Service is not worthy of 5*, napkins are only available on request and then only paper napkins (in the a la carte restaurant), the wine is poured in a wine glass and brought to the table, served like in a motorway inn "just kind of on the table", etc....
The PCR testing offered on site is a joke and it's more like the lottery: 50 people tested in 30 minutes in a small room by one person.... Samples not written down, people to be tested give each other the runaround, my husband's name was already chopped off, with me there was already a cross - when asked the meaning was waved off. End of the story was a positive test and an aborted Luxor trip, subsequent theater and a negative retest (and then 2 negative PCR tests in Switzerland).
Be sure to bring change, as the staff will wait (even in the room if necessary) until you have tipped, for every little activity.
You get to know the spa and beauty offers every day anew, as the staff really tries to "talk up" these offers every day. A friendly "no thank you" is not enough.
We would book the dive center again any time, the hotel rather not.
(Automatically translated from German)