Everything is perfect and therefore there is nothing to complain about. We have been very satisfied for years, dear Anja.

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Guarantee for good diving trips

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Everything was perfect, as always.
I will always book my diving trips through Reisebüro Federsee. :-)

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The support from Ms. Vetter was simply brilliant from the first contact to the end of the vacation. Her advice was excellent and we would have missed out on a lot if we hadn't done this. Here they try to make divers happy and offer them the absolute best. Please keep this gift !!!


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As mentioned above, the trip was basically good. The crew was great as always and very helpful. Apart from that, I found the Omanis arrogant and not particularly tourist-friendly. I'm still processing my impressions, I don't know if I'll repeat the trip. There are countries that look forward to my money and my person. Let's see.

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Gina took care of everything and organized everything perfectly. Again and again.

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Everything is great and always recommendable!

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I have rarely experienced such good service from a travel provider.
I can recommend Reisecenter Federsee to everyone.
TOP!

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The team is very easy to reach by phone and online. The advice is very good and a solution is always found for customer requests.
Many thanks and see you on your next vacation


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We already knew the travel details when we contacted them and the booking went smoothly as always.
Unfortunately, the information on the entry procedure on the documents was not correct and we had to ask around on site (visa issue).

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Everything was great, from start to finish. My many questions were answered super quickly and in detail, thank you!

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Many thanks Mrs. Vetter, everything was again fantastically organized. Best regards Ramona and Stefan

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There is nothing to complain about!
Please keep it up!

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As always, everything was great. We only book our trips there now. We booked five days before the flight and everything went smoothly. Simply a great travel center. Thumbs up.

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Good service, nice advice and support when the check-in didn't work.

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As already several times: friendly, fast, competent!

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Booking without problems, documents complete.
FTI:
Handling on arrival in Egypt a dream - no 1/2h from landing to the bus!
Not like in Munich, where no escalator worked and we then had to wait an hour for the luggage!
Transfer from and to the airport very well organized.

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Everything was optimal.
We have been taken care of by Jennifer Wagner for years. Thank you for your tireless effort you always with us.
Lg Sabine Steiger


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Perfect preparation and organization on site, everything worked out great.

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Always changing contact persons who were never in the topic that is a bit annoying that is much better with competitors like Tourmare...

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Top Service! Danke!

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Unfortunately, the advice was really only poor. For example, it was not pointed out that with another night on land the last day on the boat could have been used for diving. It was not pointed out that a booking via Oman Air includes 30kg of free luggage and not only 23kg with LH, you have to know that when you arrange diving trips! A qualified support in the attempt to book diving luggage has unfortunately not taken place.
Conclusion: Poor for the organizer and definitely good for the diving + boat.


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Tiptop as always!

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The diving luggage had been registered by us 2 times and paid, but we had to pay again at the airport for 1 luggage.
This gives a point deduction because it came even afterwards only with back and forth to the refund of the double paid diving luggage.

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Thanks to the travel center Federnsee!!!

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It can not be that with a change of the departure
Departure airport we are informed only on the departure day by mail, although travelers of other organizers were informed already 2 days earlier and us also still a wrong departure time (2 hours later) was communicated and we have not missed so only by chance our flight.
We had specially deposited a cell phone number for such cases, which was used neither by the organizer nor by the travel agency.
Furthermore, other organizers (e.g. Tui) have organized a transfer of the passengers, with us it was only said, see how you get along. All in all a disappointing performance of DER-Tour, which could only be compensated by the beautiful hotel with the excellent dive center.

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There is one small drawback ...unfortunately, when booking was not taken into account that until the last day is fully dived and our flights were booked so that we could not make 2 dives.
At the next time note !
Finally we want to take all the dives !

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We had a well-organized short vacation.
The fair offer was top.
Everything was well organized. We did not have to worry about anything.
The communication was uncomplicated and the answers and documents were always fast with us.

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We had only booked the dive packages according to the price list. That worked out great. Advice was not necessary.

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The Mrs. Saad Eddin, has advised us friendly and competent. The inquiries were answered very quickly. All documents have been in time.
Gladly again.

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Friendly and good advice, straightforward and helpful.

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Thank you dear Anja,
you had prepared everything super and in the process nothing went wrong. Everything worked out perfectly. But we are used to that from you and your team. We are already planning for the fall and will surely come to you soon with our wishes.

Martina and Bernd

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Our vacation on the Philippine island of Cebu was brilliant, we really liked it. Therefore, also spontaneously and gladly on my part a feedback:

A very nice resort with beautiful vegetation and 2-part pool. We had a great bungalow with solid equipment and nice terrace. The massages were very good so my wife used and enjoyed them almost every 2 days (or even daily). The restaurant was impressively good with super tasty cuisine a la carte where you could choose between different dishes and also had other options. Breakfast was always the same but absolutely fine in terms of what was on offer, especially as there was always fresh delicious fruit in addition to a wide variety of egg dishes and the buffet.

The diving was very good. Unfortunately, the reef was badly affected by the typhoon that passed through the previous year, which damaged the coral. But the base had very good guides who knew what they were doing and what they could show you. It was possible to go to different dive sites with the boat, so that 2 dives with OF break were possible with it in the morning. During this tea and fruit was served on board. In the afternoon also a dive (with the boat or in the house reef) was offered and I also made several night dives. Only 1x I got for it a no with the request for understanding, because the crew of the dive center at the bar Lifemusik performed, to which you could sip cocktails or a beer. This compensated with great music and good mood.

I mostly got my money's worth out of the diving, even though I've had dive sites with better visibility. The delicate re-growing corals and the still existing fish population make me optimistic that the reefs will recover, but this will take time. There are also great drop-offs with nice growth and great little caves where there was a lot to discover. We saw (and photographed) frogfish, a huge school of sardines that made it dark above us, ghost ragfish, discom shells, sea snakes, mandarin fish, scorpionfish, various nudibranchs, shrimp, flatworms, crabs and crayfish, even pygmy seahorses, other macro as well as turtles without end. Really great. I was thrilled and took hundreds of photos that were met with great enthusiasm back home. In total I made 21 dives, each lasting between 60 and 75 minutes.

Unfortunately, my wife does not dive, so she had to snorkel in the house reef. The corals leave much to be desired for the reasons mentioned above, but one discovers this and that. And sometimes she had encounters with several turtles at the same time, where she had to decide. Partly she could watch them eating for 45 minutes at a stretch. And at the end of the day, a fantastic sunset with dreamlike postcard motifs always awaited us.

We also took tuk-tuk to visit a local market. Thereby, of course, you can see the poverty of the population. In addition, we booked a full-day canyoning tour on site at the resort, which was spectacular. I always wanted to do that. We were taken up into the mountains on motorcycles and then, wearing life jackets and helmets, entered a canyon where we descended along the waterways. With rapids, waterfalls, but also jumps into the water from up to 10m height. A lasting experience, but also exhausting.

In sum, we liked it super, even if the arrival and departure was already straaziös because of the duration.

We can definitely imagine a repeat or an adequate destination. The mix for a diver and a non-diver has fit well. In this way, many thanks to Reisecenter Federsee, through whom we booked the trip and who have organized everything well.



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Top Team. Next vacation will be booked again through RCF. !!!!!

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Despite much back and forth from my side, no one lost patience with me, thank you! The efforts to book me a safari were finally successful after many weeks, thank you! Gladly again at any time!

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