WiroDive
|Operators
Total Rating
5.7 out of 6total of 856 Ratings
6 Stars
75%
5 Stars
21%
4 Stars
3%
3 Stars
1%
2 Stars
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1 Stars
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Detailed Ratings
Judith und Bernhard
Travelled in: 2024Products: Bastianos Dive Resort Bunaken & Bastianos Dive Resort Bangka & Bastianos Bangka Dive Center & Bastianos Bunaken Dive Center & NAD Lembeh Resort & NAD Lembeh Divers
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Top advice. Very friendly and competent staff.
Many thanks to Stefanie.
(Text was automatically translated from german)
Many thanks to Stefanie.
(Text was automatically translated from german)
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Many thanks to Peter Schulze for the top preparation and organization!
(Text was automatically translated from german)
(Text was automatically translated from german)
Martina und Hans
Travelled in: 2024Products: Bastianos Dive Resort Bunaken & Bastianos Dive Resort Bangka & Bastianos Bangka Dive Center & Bastianos Bunaken Dive Center & NAD Lembeh Resort & NAD Lembeh Divers
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We will never make such a trip again because of the price-performance ratio.
(Text was automatically translated from german)
(Text was automatically translated from german)
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The e-mail communication and the sending of the travel documents was impeccable. Some information is not entirely correct or misleading. I would have liked to know beforehand that the beach at the Palm Garden Resort is practically only accessible by cab, that the transfer from the resort to the harbor usually takes 25 to 45 minutes and that there are daily diving courses at the pool.
(Text was automatically translated from german)
(Text was automatically translated from german)
Julia
Travelled in: 2024Products: Ellaidhoo Maldives by Cinnamon & Emperor Explorer & Dive & Sail Ellaidhoo
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Airline did not know about the extra baggage, there were problems at check-in for the outbound and return flight
(Text was automatically translated from german)
(Text was automatically translated from german)
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Walter
Travelled in: 2024Products: Amira & Raja Ampat Biodiversity Nature Resort & Raja Ampat Biodiversity Nature Dive Centre
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Agathe
Travelled in: 2024Products: Bastianos Dive Resort Bunaken & Bastianos Dive Resort Bangka & Bastianos Bangka Dive Center & Bastianos Bunaken Dive Center & NAD Lembeh Resort & NAD Lembeh Divers
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Actually, there's not much to criticize. I would have liked to have been informed about the cold on land, as I didn't have a windbreaker with me. I was able to survive the cold in the water with an ice vest. We were probably on the ground when El Nina hit. But El Nino would have been even worse. The group harmonized well, there were no arguments or differences, although the differences in income were sometimes very stark. Some people save such trips for themselves, others went on to the Amazon region for a few weeks after the trip to watch river dolphins.
(Text was automatically translated from german)
(Text was automatically translated from german)
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As always perfectly advised, looked after and organized!
Thank you WIRODIVE
(Text was automatically translated from german)
Thank you WIRODIVE
(Text was automatically translated from german)
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Jürgen und Ralf
Travelled in: 2024Products: ProWin ProNature Explorer (Narobla) & Apartment Maroicos
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Alles war super!
(Text was automatically translated from german)
(Text was automatically translated from german)
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From the planning to the trip, with WiroDive you are ALWAYS well looked after! After many perfectly planned diving vacations, this trip was once again wonderful!
The WiroDive team is very competent, professional and always responds to the wishes of their customers.
(Text was automatically translated from german)
The WiroDive team is very competent, professional and always responds to the wishes of their customers.
(Text was automatically translated from german)
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Everything top as always
(Text was automatically translated from german)
(Text was automatically translated from german)
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Everything is perfect, keep it up
(Text was automatically translated from german)
(Text was automatically translated from german)
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Everything perfect
(Text was automatically translated from german)
(Text was automatically translated from german)
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It would be nice to take the direct flight Quito Baltra!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Bianca
Travelled in: 2024Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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Here, too, there is only the best to report.
Smooth process and good travel documents.
Everything was perfect.
(Text was automatically translated from german)
Smooth process and good travel documents.
Everything was perfect.
(Text was automatically translated from german)
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What else is there to write here if you know WIRODIVE ???!!!
An absolutely well-planned and perfectly organized trip!!!
Extra wishes regarding the itinerary were incorporated into the tour so that nothing was left to be desired.
A Costa Rica round trip at its best with accommodations that could not have been better chosen.
Maquenque Eco Lodge (tree houses in 16m height in the middle of the jungle)
and
Almonds&Corals (bungalows integrated into the jungle)
absolute top class !!!
The next trip with WIRODIVE is already booked
(Text was automatically translated from german)
An absolutely well-planned and perfectly organized trip!!!
Extra wishes regarding the itinerary were incorporated into the tour so that nothing was left to be desired.
A Costa Rica round trip at its best with accommodations that could not have been better chosen.
Maquenque Eco Lodge (tree houses in 16m height in the middle of the jungle)
and
Almonds&Corals (bungalows integrated into the jungle)
absolute top class !!!
The next trip with WIRODIVE is already booked
(Text was automatically translated from german)
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Top organization as I have been used to for 30 years ????????????????
(Text was automatically translated from german)
(Text was automatically translated from german)
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The land tours were also great
(Text was automatically translated from german)
(Text was automatically translated from german)
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Absolutely top and can only be recommended. I will definitely book my next trip here again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Advice was not requested as I knew what I wanted. Communication only 3 stars because I had to find out from the internet that I had to provide medical information in advance. When I asked, nobody really knew about it. Otherwise everything worked out great transfers hotels, connecting flights
(Text was automatically translated from german)
(Text was automatically translated from german)
Denise, Michael, Florian und Michael
Travelled in: 2024Products: Sea Serpent Grand & The Breakers Diving and Surfing Lodge Soma Bay
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The only thing I didn't like was the organization of the entry modalities. I promptly made a mistake with the independent online registration (VISA ETC). Not serious, but it made me nervous.
Wish WIRO DIVE offered the registration service.
The rest of the documents were well organized.
(Text was automatically translated from german)
Wish WIRO DIVE offered the registration service.
The rest of the documents were well organized.
(Text was automatically translated from german)
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As always, perfect advice and execution.
(Text was automatically translated from german)
(Text was automatically translated from german)
Daniela, Christian, Jonas und Moritz
Travelled in: 2024Products: Galo Resort - Sentido Galosol & Manta Diving
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I have been a regular customer of WIRO for many years and was once again very well looked after!!!
Many thanks again! (especially to Kirsten for the super-fast reorganization of cancelled flights - everything top!!!)
(Text was automatically translated from german)
Many thanks again! (especially to Kirsten for the super-fast reorganization of cancelled flights - everything top!!!)
(Text was automatically translated from german)
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Thank you very much for the great advice & "insider tips"... would love to book a diving vacation with you again????
(Text was automatically translated from german)
(Text was automatically translated from german)
Andrea und Arno
Travelled in: 2024Products: Sali Bay Resort & Sali Bay Dive Center & Solitude Lembeh Resort & Solitude Lembeh Dive Center
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Susanne und Oliver
Travelled in: 2024Products: ProWin ProNature Explorer (Narobla) & Pico Unterkünfte
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We have often booked with WIRODIVE and have enjoyed doing so. All trips, whether to Asia or now to the Azores, were well organized and everything worked very well hand-in-hand. Special requests were also taken into account when booking.
Unfortunately, on the trip to the Azores and the safari boat, we were not aware that we would be ashore every evening and would have to look for a restaurant, but Skipper gave us good tips. On the way from the airport to the boat, the nice young lady took us on a short tour of the town of Madalena and pointed out one or two good restaurants.
We will be happy to book with WIRODIVE again ;-)
(Text was automatically translated from german)
Unfortunately, on the trip to the Azores and the safari boat, we were not aware that we would be ashore every evening and would have to look for a restaurant, but Skipper gave us good tips. On the way from the airport to the boat, the nice young lady took us on a short tour of the town of Madalena and pointed out one or two good restaurants.
We will be happy to book with WIRODIVE again ;-)
(Text was automatically translated from german)
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Second booking with WIRODIVE after SharkSchool Egypt 2023.
Booked on short notice - Peter and especially Marianne handled everything just top-notch and were of great help!
(Text was automatically translated from german)
Booked on short notice - Peter and especially Marianne handled everything just top-notch and were of great help!
(Text was automatically translated from german)
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Since we have taken over the trip from someone who is ill, we cannot say anything about advice and offers.
But WIRO Dive knows the problems and the organizational chaos of Pico Sport and still offers trips to them without re-evaluating the conditions. We were not the only WIRO Dive customers who were dissatisfied with the organization on site.
Without Heinz Toperczer accompanying our group, this trip would have been a disaster on site.
I hope WIRO Dive knows what they have in him. If I were him, I wouldn't do this to myself any more.
I also felt that the organization of the trip by WIRO Dive was not communicated enough: We only found out when we booked that we had to stay in an apartment, until then we only got the information regarding the hotel (we took over the trip from a person who was ill); I did not receive any confirmation for the deposit payment of the trip; during the booking process, new amounts were always added: Oops, the flight now costs more after all (after ½ day waiting for confirmation of the trip; also, it's not clear to me why we couldn't also take over the flight of the other couple, rebooking names can't cost that much); now hotel fees because an overnight stop is necessary (not an issue, but that can be noted right away); the return flight was booked via the island of Horta and we had to organize the journey there ourselves (not an issue, but when I hire a travel agency, I expect an all-round package, especially as a diver:Inside with 2 heavy suitcases each - diving luggage was also not taken into account when WIRO Dive booked the flight); WIRO Dive promised Nitrox diving on site - there is no Nitrox on site at PICO Sports; ...)
The Azores are an absolutely brilliant diving area. The shark and manta encounters were indescribably beautiful.
But I wouldn't do this trip again with WIRO Dive and locally not with PICO Sports and wouldn't recommend them to anyone, with the exception of the local guides.
(Text was automatically translated from german)
But WIRO Dive knows the problems and the organizational chaos of Pico Sport and still offers trips to them without re-evaluating the conditions. We were not the only WIRO Dive customers who were dissatisfied with the organization on site.
Without Heinz Toperczer accompanying our group, this trip would have been a disaster on site.
I hope WIRO Dive knows what they have in him. If I were him, I wouldn't do this to myself any more.
I also felt that the organization of the trip by WIRO Dive was not communicated enough: We only found out when we booked that we had to stay in an apartment, until then we only got the information regarding the hotel (we took over the trip from a person who was ill); I did not receive any confirmation for the deposit payment of the trip; during the booking process, new amounts were always added: Oops, the flight now costs more after all (after ½ day waiting for confirmation of the trip; also, it's not clear to me why we couldn't also take over the flight of the other couple, rebooking names can't cost that much); now hotel fees because an overnight stop is necessary (not an issue, but that can be noted right away); the return flight was booked via the island of Horta and we had to organize the journey there ourselves (not an issue, but when I hire a travel agency, I expect an all-round package, especially as a diver:Inside with 2 heavy suitcases each - diving luggage was also not taken into account when WIRO Dive booked the flight); WIRO Dive promised Nitrox diving on site - there is no Nitrox on site at PICO Sports; ...)
The Azores are an absolutely brilliant diving area. The shark and manta encounters were indescribably beautiful.
But I wouldn't do this trip again with WIRO Dive and locally not with PICO Sports and wouldn't recommend them to anyone, with the exception of the local guides.
(Text was automatically translated from german)
Stellungnahme von Wirodive
Vielen Dank für Ihre Rückmeldung. Kritik und Anregungen helfen uns, unsere Leistungen zu überprüfen und zu verbessern.
Wie bereiten alle unsere Reisen sorgfältig vor und bemühen uns in unseren Ausschreibungen und auch auf unserer Webpage soviel notwendige Informationen wie möglich zu vermitteln. Wir weisen daher auch darauf hin, dass die Tauchausfahrten auf den Azoren abhängig von Wind- und Wetterbedingungen sind. Trotzdem kann es manchmal zu abweichenden Vorstellungen und Erwartungen kommen.
Oftmals können die Verantwortlichen vor Ort erst am Abend kurzfristig das Programm für den nächsten Tag festlegen, da die Ausfahrten so stark vom Wetter beeinflusst werden. Wenn dann noch – wie während Ihres Aufenthaltes - plötzliche technische Probleme auftreten (Ausfall eines Bootes/Motors) kann es auch einmal zu einigen Unwägbarkeiten kommen. Die Mitarbeiter vor Ort versuchen dann alles, um den Gästen dennoch die gebuchten Tauchgänge und Ausfahrten möglich zu machen. Zur Unterstützung ist hierbei auch unser Reisebegeleiter Heinz bei Ihrer Gruppe dabei gewesen und wir sind ihm sehr dankbar für seinen unermüdlichen Einsatz.
Für die Zukunft werden wir aber die Kommunikation über die Gegebenheiten vor Ort noch verbessern, um falsche Erwartungen zu vermeiden. Auch sind wir in Kontakt mit der Basis Pico Sport, um den Ablauf und die Organisation zu optimieren.
Sie sind – wie Sie selbst sagen – kurzfristig als Ersatz für eine andere Buchung eingesprungen. Diese Buchung war (anders als der Rest der Gruppe) auf Wunsch für ein Apartment vorgesehen. Dies wurde Ihnen auch im Angebot bereits mitgeteilt und es wurden Fotos der Unterkunft geschickt. Aufgrund der Kurzfristigkeit konnte dies nicht mehr aufs Hotel geändert werden. Auch wurde mitgeteilt, dass der Flug neu eingebucht werden muss.
Linienflüge können nicht namentlich übertragen werden. Bei der ersten Kontaktaufnahme per E-Mail wurde ein Flugvorschlag unterbreitet und ein Übernachtungshotel in der Nähe des Flughafens von Lissabon vorgeschlagen. Die Flugpreise sind dynamisch und können sich oftmals innerhalb eines Tages ändern. Erst bei Festbuchung und nach Ticketausstellung ist der Preis garantiert. Im Angebot hatten wir vermerkt, dass der Preis tagesaktuell ist. Leider haben wir keinen Einfluss auf die Preispolitik der Fluggesellschaften.
Selbstverständlich helfen wir gern im Rahmen unserer Möglichkeiten, wenn zusätzliche Leistungen wie beispielsweise Tauchgepäck hinzu gebucht werden soll. Allerdings liegt es nicht in unserem Ermessen, wenn unsere Leistungsträger oder die Buchungssysteme dies nicht ermöglichen. Seit geraumer Zeit ändern die Fluggesellschaften ihre Gepäckbestimmungen und es ist uns nicht immer erlaubt, Zusatzgepäck zu buchen. Im Falle der TAP/SATA war dies nur am Flughafen zu buchbar.
Da Ihr Rückflug nur ab Horta (und nicht ab Pico) verfügbar war, hatten wir auch schon im Angebot darauf hingewiesen, dass wir auf der Insel Faial keinen Transferservice anbieten können und die Fähre und ein Taxi direkt vor Ort gezahlt werden muss.
Wir freuen uns zu hören, dass Ihnen die Tauchgänge – insbesondere mit den Mobulas und Haien – so gut gefallen haben.
Gern begrüßen wir Sie erneut als Reisegast bei einer zukünftigen Reiseplanung.
Vielen Dank für Ihre Rückmeldung. Kritik und Anregungen helfen uns, unsere Leistungen zu überprüfen und zu verbessern.
Wie bereiten alle unsere Reisen sorgfältig vor und bemühen uns in unseren Ausschreibungen und auch auf unserer Webpage soviel notwendige Informationen wie möglich zu vermitteln. Wir weisen daher auch darauf hin, dass die Tauchausfahrten auf den Azoren abhängig von Wind- und Wetterbedingungen sind. Trotzdem kann es manchmal zu abweichenden Vorstellungen und Erwartungen kommen.
Oftmals können die Verantwortlichen vor Ort erst am Abend kurzfristig das Programm für den nächsten Tag festlegen, da die Ausfahrten so stark vom Wetter beeinflusst werden. Wenn dann noch – wie während Ihres Aufenthaltes - plötzliche technische Probleme auftreten (Ausfall eines Bootes/Motors) kann es auch einmal zu einigen Unwägbarkeiten kommen. Die Mitarbeiter vor Ort versuchen dann alles, um den Gästen dennoch die gebuchten Tauchgänge und Ausfahrten möglich zu machen. Zur Unterstützung ist hierbei auch unser Reisebegeleiter Heinz bei Ihrer Gruppe dabei gewesen und wir sind ihm sehr dankbar für seinen unermüdlichen Einsatz.
Für die Zukunft werden wir aber die Kommunikation über die Gegebenheiten vor Ort noch verbessern, um falsche Erwartungen zu vermeiden. Auch sind wir in Kontakt mit der Basis Pico Sport, um den Ablauf und die Organisation zu optimieren.
Sie sind – wie Sie selbst sagen – kurzfristig als Ersatz für eine andere Buchung eingesprungen. Diese Buchung war (anders als der Rest der Gruppe) auf Wunsch für ein Apartment vorgesehen. Dies wurde Ihnen auch im Angebot bereits mitgeteilt und es wurden Fotos der Unterkunft geschickt. Aufgrund der Kurzfristigkeit konnte dies nicht mehr aufs Hotel geändert werden. Auch wurde mitgeteilt, dass der Flug neu eingebucht werden muss.
Linienflüge können nicht namentlich übertragen werden. Bei der ersten Kontaktaufnahme per E-Mail wurde ein Flugvorschlag unterbreitet und ein Übernachtungshotel in der Nähe des Flughafens von Lissabon vorgeschlagen. Die Flugpreise sind dynamisch und können sich oftmals innerhalb eines Tages ändern. Erst bei Festbuchung und nach Ticketausstellung ist der Preis garantiert. Im Angebot hatten wir vermerkt, dass der Preis tagesaktuell ist. Leider haben wir keinen Einfluss auf die Preispolitik der Fluggesellschaften.
Selbstverständlich helfen wir gern im Rahmen unserer Möglichkeiten, wenn zusätzliche Leistungen wie beispielsweise Tauchgepäck hinzu gebucht werden soll. Allerdings liegt es nicht in unserem Ermessen, wenn unsere Leistungsträger oder die Buchungssysteme dies nicht ermöglichen. Seit geraumer Zeit ändern die Fluggesellschaften ihre Gepäckbestimmungen und es ist uns nicht immer erlaubt, Zusatzgepäck zu buchen. Im Falle der TAP/SATA war dies nur am Flughafen zu buchbar.
Da Ihr Rückflug nur ab Horta (und nicht ab Pico) verfügbar war, hatten wir auch schon im Angebot darauf hingewiesen, dass wir auf der Insel Faial keinen Transferservice anbieten können und die Fähre und ein Taxi direkt vor Ort gezahlt werden muss.
Wir freuen uns zu hören, dass Ihnen die Tauchgänge – insbesondere mit den Mobulas und Haien – so gut gefallen haben.
Gern begrüßen wir Sie erneut als Reisegast bei einer zukünftigen Reiseplanung.
Monika und Rudi
Travelled in: 2024Products: Alam Batu Beach Bungalow Resort & Alam Batu Tauchbasis & Lotus Bungalows & Gangga Divers Bali
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The best travel agency we know. They give great advice and help with various problems (e.g. applying for visas online or travel cancellation insurance).
Highly recommended for diving trips.
(Text was automatically translated from german)
Highly recommended for diving trips.
(Text was automatically translated from german)
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When booking the trip as one of the first, a Mares mask was promised. The color and model had to be specified 3 times, but in the end the mask did not arrive. There is no tracking, although it was probably sent.
Advertised as a group trip but unfortunately the only participant in the end. I deliberately left my partner at home as I thought I would be traveling with a diving group instead of alone in a restaurant every evening.
A short briefing would have been enough.
I also didn't realize (perhaps wrongly) that the dives were all so dependent on the weather and that I would be diving in the harbour basin as an alternative... I thought I had already dived and gone out in bad weather, currents etc. - seems to be different here in the Atlantic. Even if other diving schools still go to the planned sites here and there. However, some of the boats at the base were probably not currently operational or other boats were already fully booked. Unfortunately, I just wonder why my packages are accepted at the same time as other diving packages.
(Text was automatically translated from german)
Advertised as a group trip but unfortunately the only participant in the end. I deliberately left my partner at home as I thought I would be traveling with a diving group instead of alone in a restaurant every evening.
A short briefing would have been enough.
I also didn't realize (perhaps wrongly) that the dives were all so dependent on the weather and that I would be diving in the harbour basin as an alternative... I thought I had already dived and gone out in bad weather, currents etc. - seems to be different here in the Atlantic. Even if other diving schools still go to the planned sites here and there. However, some of the boats at the base were probably not currently operational or other boats were already fully booked. Unfortunately, I just wonder why my packages are accepted at the same time as other diving packages.
(Text was automatically translated from german)
Stellungnahme von Wirodive
Vielen Dank für Ihre Rückmeldung. Um unsere Dienstleistungen zu verbessern, schätzen wir Ihre Schreiben.
Es tut uns leid, dass unser Geschenk - die Tauchmaske – nicht bei Ihnen angekommen zu sein scheint. Wir hatten sie ordnungsgemäß versandt. Leider haben wir keinen Einfluss auf die Leistungen der Deutschen Post.
Wir prüfen derzeit die Möglichkeit, um noch einmal eine Tauchmaske an Sie zu senden.
Bei Ihrer Buchung scheint es zu einem Missverständnis gekommen zu sein. Die von Ihnen gebuchte Reise war niemals als geführte Gruppenreise ausgeschrieben. Es handelte sich um eine Individualbuchung Ihrerseits, die so auch bestätigt wurde. Die sog. Sharkweeks sind ein von der Tauchbasis Pico Sport ausgearbeitetes Tauchprogramm, das sein Hauptaugenmerk auf das Tauchen mit den Haien legt. Es ist keine von WIRODIVE extra angebotene Sonder- oder Gruppenreise und wurde auch nie entsprechend angeboten oder bestätigt.
Auch auf unserer Website wird bei den Sharkweeks nicht von einer Gruppenreise gesprochen. Daher ist es für uns ein Rätsel, aus welchem Grund Sie von einer Gruppentour ausgegangen sind.
Das Tauchen auf den Azoren hängt von den Wetterbedingungen ab, dies beschreiben wir auf unserer Webseite und es ist aber auch auf Ihrer Bestätigung vermerkt. Leider wirkt sich dies manchmal auf den Tauchplan aus. Vor Ort müssen alle Taucher von der verantwortlichen Person eingeteilt werden.
Das ist immer eine Herausforderung für den Verantwortlichen vor Ort. Nach Rücksprache mit Pico Sport wurde die Einteilung vor Ort besprochen und die meisten Tauchgänge wurden durchgeführt. Die Ausfahrt zur Princess Alice Bank, die aufgrund der Wetterbedingungen abgesagt wurde, ist erstattet worden.
Wir sind weiterhin mit Pico Sport in Kontakt, um Verbesserungsmöglichkeiten für die Zukunft zu ermitteln.
Wir würden uns freuen, Sie bei einem weiteren Urlaub wieder als Gast begrüßen zu dürfen.
Vielen Dank für Ihre Rückmeldung. Um unsere Dienstleistungen zu verbessern, schätzen wir Ihre Schreiben.
Es tut uns leid, dass unser Geschenk - die Tauchmaske – nicht bei Ihnen angekommen zu sein scheint. Wir hatten sie ordnungsgemäß versandt. Leider haben wir keinen Einfluss auf die Leistungen der Deutschen Post.
Wir prüfen derzeit die Möglichkeit, um noch einmal eine Tauchmaske an Sie zu senden.
Bei Ihrer Buchung scheint es zu einem Missverständnis gekommen zu sein. Die von Ihnen gebuchte Reise war niemals als geführte Gruppenreise ausgeschrieben. Es handelte sich um eine Individualbuchung Ihrerseits, die so auch bestätigt wurde. Die sog. Sharkweeks sind ein von der Tauchbasis Pico Sport ausgearbeitetes Tauchprogramm, das sein Hauptaugenmerk auf das Tauchen mit den Haien legt. Es ist keine von WIRODIVE extra angebotene Sonder- oder Gruppenreise und wurde auch nie entsprechend angeboten oder bestätigt.
Auch auf unserer Website wird bei den Sharkweeks nicht von einer Gruppenreise gesprochen. Daher ist es für uns ein Rätsel, aus welchem Grund Sie von einer Gruppentour ausgegangen sind.
Das Tauchen auf den Azoren hängt von den Wetterbedingungen ab, dies beschreiben wir auf unserer Webseite und es ist aber auch auf Ihrer Bestätigung vermerkt. Leider wirkt sich dies manchmal auf den Tauchplan aus. Vor Ort müssen alle Taucher von der verantwortlichen Person eingeteilt werden.
Das ist immer eine Herausforderung für den Verantwortlichen vor Ort. Nach Rücksprache mit Pico Sport wurde die Einteilung vor Ort besprochen und die meisten Tauchgänge wurden durchgeführt. Die Ausfahrt zur Princess Alice Bank, die aufgrund der Wetterbedingungen abgesagt wurde, ist erstattet worden.
Wir sind weiterhin mit Pico Sport in Kontakt, um Verbesserungsmöglichkeiten für die Zukunft zu ermitteln.
Wir würden uns freuen, Sie bei einem weiteren Urlaub wieder als Gast begrüßen zu dürfen.
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It's not cheap, but absolutely worth the price!
(Text was automatically translated from german)
(Text was automatically translated from german)
Martina und Robert
Travelled in: 2024Products: Moana & Komodo Resort Dive Center & Komodo Resort Diving Club
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Ellen und Bernd
Travelled in: 2024Products: Sali Bay Resort & Sali Bay Dive Center & Dive Into Lembeh & Dive Into Lembeh Tauchbasis
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From the beginning to the end of the trip, we were perfectly advised and looked after by Kirsten Clahr. This was all the more valuable as we found out in the middle of the jungle that we would not be able to fly on the next day due to a volcanic eruption. Kirsten immediately organized a wonderful alternative interim program (Dive into lembeh) and rebooked the trips and flights so that we could continue to enjoy our vacation stress-free the next day until we were able to continue to our actual destination (Sali Bay) 4 days later. That's when you realize what a good travel agency with competent support can do for you....
Thanks again, Kirsten!
(Text was automatically translated from german)
Thanks again, Kirsten!
(Text was automatically translated from german)
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Gladly again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Many thanks to Kirsten Chlar who booked this travel highlight for me and took all my special needs into account.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Brigit und Wolfgang
Travelled in: 2024Products: Pelagian & Wakatobi Dive Resort & Wakatobi Divecenter
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Matthias
Travelled in: 2024Products: SantAntao Art Resort & Green Turtle Diving Center & Foya Branca Hotel & Dive Tribe Sao Vincente
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Everything worked out perfectly! The long outward and return journey without any problems and very well organized. We always had a competent contact person beforehand. Many thanks!
(Text was automatically translated from german)
(Text was automatically translated from german)
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As always, reasonably smooth processing, the transfer fee is a bit cheeky (which they probably only have limited influence on) but otherwise everything is fine.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Everything was perfectly organized, a special praise to Anna Lina, an absolutely reliable contact person !!! I have never had any problems with Wiro Dive!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Very friendly and competent staff, good advice. Gladly again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Always well organized and well looked after.
Many thanks for that!
(Text was automatically translated from german)
Many thanks for that!
(Text was automatically translated from german)
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We were very satisfied with WIRO Dive. Problems were solved very quickly and we were picked up TOP when we had questions.
The trip went 100% smoothly and worked perfectly.
(Text was automatically translated from german)
The trip went 100% smoothly and worked perfectly.
(Text was automatically translated from german)
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WIRODive is a professional provider with good communication and complete, informative documentation for the trip.
(Text was automatically translated from german)
(Text was automatically translated from german)
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S. + G.
Travelled in: 2024Products: Emperor Explorer & Adaaran Club Rannalhi & Dive Point Rannalhi Malediven
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Many thanks to Kirsten and Stefanie for the smooth organization. It couldn't have been better....
(Text was automatically translated from german)
(Text was automatically translated from german)
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Anne, Stephanie und Lars
Travelled in: 2024Products: Alam Batu Beach Bungalow Resort & Alam Batu Tauchbasis
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As always, everything is great! Thank you
(Text was automatically translated from german)
(Text was automatically translated from german)
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For organization, documents and especially on-site support by the organizer 7 out of 6 points.
Perfect.
(Text was automatically translated from german)
Perfect.
(Text was automatically translated from german)
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Here too. Mega organization. Thank you
(Text was automatically translated from german)
(Text was automatically translated from german)
Katrin und Marco
Travelled in: 2024Products: Magic Island Dive Resort & Magic Island Dive Center & Philippine Siren
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Everything just fits. Gladly again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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100% recommendation...
(Text was automatically translated from german)
(Text was automatically translated from german)
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Andrea, Thomas, Gerd-Peter Kurt und Jürgen
Travelled in: 2024Products: Cove Resort Palau & Sams Tours Palau & Pura Vida Beach & Dive Resort Dauin & Sea Explorers Dauin
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We started planning our vacation about a year in advance. For Palau that was already pretty tight. We only got 2 fixed diving dates booked within 1 week.
We then got another spontaneous diving day on site.
Our trip was planned according to our ideas (hotels, diving, flights, excursions...).
Communication took place by email and then by telephone for fine-tuning.
The travel documents were very detailed with entry information for each country and links for each entry registration. That was very helpful.
We will be very happy to book with Wirodive again, because you understood what we wanted.
Thank you very much
(Text was automatically translated from german)
We then got another spontaneous diving day on site.
Our trip was planned according to our ideas (hotels, diving, flights, excursions...).
Communication took place by email and then by telephone for fine-tuning.
The travel documents were very detailed with entry information for each country and links for each entry registration. That was very helpful.
We will be very happy to book with Wirodive again, because you understood what we wanted.
Thank you very much
(Text was automatically translated from german)
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Thanks for everything. Super advice and great service. Top!
(Text was automatically translated from german)
(Text was automatically translated from german)
Virginie, Jan und Michael
Travelled in: 2024Products: Lembeh Resort & Critters@Lembeh & Siladen Resort & Spa & Siladen Dive Center
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Uwe
Travelled in: 2024Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Philippine Siren
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Vera und Richard
Travelled in: 2024Products: Papua Explorers Resort & Papua Explorers Divecenter & Samambaia
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The return flight from Sorong to Jakarta would have been possible without a stopover, at least I think so
(Text was automatically translated from german)
(Text was automatically translated from german)
Anke und Bernd
Travelled in: 2024Products: Papua Explorers Resort & Papua Explorers Divecenter & Samambaia
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Trip was well and coherently planned. Transfers etc. worked well as planned. Georg Nies took on the role of tour guide superbly and very naturally. High praise! Communication regarding flight planning with Wirodive (customer-specific part of the trip) was well below my expectations in terms of flexibility in advice. Given the value of the trip, I would have expected more.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Martin
Travelled in: 2024Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Philippine Siren
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I had opted for another airline and was therefore always told that I would need a second ticket for the second flight. It was never mentioned that I would have to pay a surcharge for the connecting flight. But you should be told this before you sign the contract!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Always happy to return!!!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Hans Peter
Travelled in: 2024Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Philippine Siren
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As always, everything is great!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Lack of contact with the airline to clarify overweight diving luggage was a bit annoying. When departing from BER it is a pity that no Rail and Fly is offered.
(Text was automatically translated from german)
(Text was automatically translated from german)
Martina
Travelled in: 2023Products: Amira & Papua Paradise Eco Resort & Gangga Divers at Papua Paradise Eco Resort
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Despite repeated requests to book additional sports baggage on the flights, this was not done.
This caused additional costs of over € 600.00 as I then had to pay the higher rates at the airport.
Double voucher for ship, but missing voucher for resort, stopover hotel paid 113% more than when booking via Booking.com,
no goodwill regarding justified complaints with a travel price of over € 10,000.0; refer to travel contract or general terms and conditions,
I will certainly not book a trip with Wirodive again
(Text was automatically translated from german)
This caused additional costs of over € 600.00 as I then had to pay the higher rates at the airport.
Double voucher for ship, but missing voucher for resort, stopover hotel paid 113% more than when booking via Booking.com,
no goodwill regarding justified complaints with a travel price of over € 10,000.0; refer to travel contract or general terms and conditions,
I will certainly not book a trip with Wirodive again
(Text was automatically translated from german)
Stellungnahme von Wirodive / Kirsten Clahr
Zunächst einmal möchten wir uns für die Rückmeldung bedanken. Jegliche Form von Anregungen und Kritik sind wichtig für uns, um unsere Leistungen zu überprüfen und wenn nötig zu verbessern.
Unsere Reisen bereiten wir nach unserem Wissenstand mit großer Sorgfalt vor. Trotzdem kann es natürlich gerade bei teils sehr entlegenen Gebieten manchmal zu Unstimmigkeiten oder teils auch falschen Erwartungen kommen.
Laut Rechnung/Reisevertrag haben wir 30kg Freigepäck bestätigt und dies auch entsprechend gebucht. Selbstverständlich helfen wir gern im Rahmen unserer Möglichkeiten, wenn zusätzliche Leistungen oder wie in diesem Fall Zusatzgepäck gebucht werden soll. Allerdings liegt es nicht in unserem Ermessen, wenn unsere Leistungsträger oder die Buchungssysteme dies nicht ermöglichen. Seit geraumer Zeit ändern die Fluggesellschaften ihre Gepäckbestimmungen und es ist uns nicht immer erlaubt, Zusatzgepäck zu buchen. Bei diversen Fluggesellschaften geht dies nur noch Online mit Zahlung per Kreditkarte. Hier hatte bereits die Fluggesellschaft online informiert, dass es für diese Buchung nicht möglich ist. Wir haben dennoch zusätzlich bei der Fluggesellschaft vor Abflug telefonisch nachgefragt und dort ebenfalls die Aussage erhalten, dass es bei der Buchung nur am Check In zugebucht werden kann. Auch diese Information haben wir entsprechend weiter gegeben. Der Grund war vermutlich ein technisches Problem, da der Weiterflug von Jakarta nach Sorong mit Garuda durchgeführt wurde. Leider haben wir auf diese Bestimmungen keinen Einfluss.
Laut unseren Unterlagen wurde eine Mail mit einer PDF versandt, in der sowohl der Voucher für das Schiff als auch der für das Resort angehängt war.
Das Stopover Hotel war mit einem frühen Check In gebucht um eine Wartezeit von 7 Stunden bis zur Zimmernutzung zu vermeiden und daher entsprechend teurer.
Zunächst einmal möchten wir uns für die Rückmeldung bedanken. Jegliche Form von Anregungen und Kritik sind wichtig für uns, um unsere Leistungen zu überprüfen und wenn nötig zu verbessern.
Unsere Reisen bereiten wir nach unserem Wissenstand mit großer Sorgfalt vor. Trotzdem kann es natürlich gerade bei teils sehr entlegenen Gebieten manchmal zu Unstimmigkeiten oder teils auch falschen Erwartungen kommen.
Laut Rechnung/Reisevertrag haben wir 30kg Freigepäck bestätigt und dies auch entsprechend gebucht. Selbstverständlich helfen wir gern im Rahmen unserer Möglichkeiten, wenn zusätzliche Leistungen oder wie in diesem Fall Zusatzgepäck gebucht werden soll. Allerdings liegt es nicht in unserem Ermessen, wenn unsere Leistungsträger oder die Buchungssysteme dies nicht ermöglichen. Seit geraumer Zeit ändern die Fluggesellschaften ihre Gepäckbestimmungen und es ist uns nicht immer erlaubt, Zusatzgepäck zu buchen. Bei diversen Fluggesellschaften geht dies nur noch Online mit Zahlung per Kreditkarte. Hier hatte bereits die Fluggesellschaft online informiert, dass es für diese Buchung nicht möglich ist. Wir haben dennoch zusätzlich bei der Fluggesellschaft vor Abflug telefonisch nachgefragt und dort ebenfalls die Aussage erhalten, dass es bei der Buchung nur am Check In zugebucht werden kann. Auch diese Information haben wir entsprechend weiter gegeben. Der Grund war vermutlich ein technisches Problem, da der Weiterflug von Jakarta nach Sorong mit Garuda durchgeführt wurde. Leider haben wir auf diese Bestimmungen keinen Einfluss.
Laut unseren Unterlagen wurde eine Mail mit einer PDF versandt, in der sowohl der Voucher für das Schiff als auch der für das Resort angehängt war.
Das Stopover Hotel war mit einem frühen Check In gebucht um eine Wartezeit von 7 Stunden bis zur Zimmernutzung zu vermeiden und daher entsprechend teurer.
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Karen und Rolf
Travelled in: 2024Products: Papua Paradise Eco Resort & Gangga Divers at Papua Paradise Eco Resort
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Brigitte und Jürgen
Travelled in: 2024Products: Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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Despite the strike, everything went well and I would like to thank you again.
Best regards, Diana and Egbert
(Text was automatically translated from german)
Best regards, Diana and Egbert
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A great experience, thanks to a well-planned trip! We will definitely be back!!!
(Text was automatically translated from german)
(Text was automatically translated from german)
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All good.
(Text was automatically translated from german)
(Text was automatically translated from german)
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It was not my first and certainly not my last trip with Wiro Dive.
The advice given in advance is tailored to individual flight requests.
I always received competent and friendly answers to my questions.
By mail or with a phone call back
WIRODIVE stop !!!
The travel documents left no questions unanswered, everything was perfectly organized and registered.
(Text was automatically translated from german)
The advice given in advance is tailored to individual flight requests.
I always received competent and friendly answers to my questions.
By mail or with a phone call back
WIRODIVE stop !!!
The travel documents left no questions unanswered, everything was perfectly organized and registered.
(Text was automatically translated from german)
Natascha
Travelled in: 2024Products: Tesoro Los Cabos Resort & Nautilus Explorer & Cortez Club & Costa Baja Resort
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Carola und Benjamin
Travelled in: 2024Products: Alam Batu Beach Bungalow Resort & Coral Eye & Coral Eye Tauchbasis & Papua Paradise Eco Resort & Gangga Divers at Papua Paradise Eco Resort
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Kerstin und Nino
Travelled in: 2024Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Pura Vida Beach & Dive Resort Dauin
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Very good advice, professional organization, highly recommended for diving trips
(Text was automatically translated from german)
(Text was automatically translated from german)
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The Wirodive team took a lot of time to answer my questions beforehand and kept me very well informed.
On site, however, some facts (e.g. accepted equipment) no longer applied, which led to excitement.
Poor flow of information on site. No arrangement / signposts where the diving base is, when the shuttle for the return trip is coming, inaccurate guidance on arrival through the airport to the cab rank.
Heike Schönthal is great. She taught me a lot! I owe her a lot.
(Text was automatically translated from german)
On site, however, some facts (e.g. accepted equipment) no longer applied, which led to excitement.
Poor flow of information on site. No arrangement / signposts where the diving base is, when the shuttle for the return trip is coming, inaccurate guidance on arrival through the airport to the cab rank.
Heike Schönthal is great. She taught me a lot! I owe her a lot.
(Text was automatically translated from german)
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Ultimately, everything went really well. However, there was often a delay in responding to inquiries or only after repeated requests. Nevertheless, we would recommend Wirodive and would book with them again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Sylvia und Kai
Travelled in: 2023Products: Belmar Oceanfront Apartments & Belmar Dive Center & Curacao Divers
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NICE CONTACT FROM THE PLANNING TO THE EXECUTION OF OUR VACATION TRIP
(Text was automatically translated from german)
(Text was automatically translated from german)
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Very good advice and preparation by Steffanie Hartdegen.
(Text was automatically translated from german)
(Text was automatically translated from german)
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We are happy to continue booking with WiroDive.
(Text was automatically translated from german)
(Text was automatically translated from german)
Benny
Travelled in: 2023Products: Planet Scuba Mexiko & Allegro Playacar & Pro Dive Playa del Carmen
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Günter Gerstl
Travelled in: 2023Products: Planet Scuba Mexiko & Allegro Playacar & Pro Dive Playa del Carmen
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Once again an excellent organization of the trip.
WIRO is a top diving travel agency
(Text was automatically translated from german)
WIRO is a top diving travel agency
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Hans-Peter
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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Marina und Waldemar
Travelled in: 2023Products: Magic Oceans Resort & Magic Oceans Dive Center & Magic Island Dive Resort & Magic Island Dive Center
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Some dive sites were unfortunately a bit overcrowded. We saw manta rays, white and black tip reef sharks, as well as turtles, mandarin fish and many other highlights. The planning in advance and support during the trip from Tauchsport Zentrum Esslingen was perfect, THANK YOU!
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Gladly again.
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Melanie
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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Anke
Travelled in: 2023Products: Rhino Watch Lodge & Mara Legends Camp & Coconut Beach Boutique Lodge & Coconut Divers
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Jan
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Christian
Travelled in: 2023Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Magic Island Dive Resort & Magic Island Dive Center
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Stefanie
Travelled in: 2023Products: Philippine Siren & Pura Vida Beach & Dive Resort Dauin & Sea Explorers Dauin
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Bernd
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Alles super
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Mr. Schulze does everything excellently!
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Very good support with booking adjustments after various flight time changes
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Gudrun und Roberto
Travelled in: 2023Products: Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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Unfortunately, there was no specific information about the visa regulations (available in the small print). This caused some stress in Manila.
Payment on site was also problematic (Mastercard was not accepted due to the high fees). We then transferred the money from Germany at our own expense
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Payment on site was also problematic (Mastercard was not accepted due to the high fees). We then transferred the money from Germany at our own expense
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Enrico
Travelled in: 2023Products: Ocean Vida Beach and Dive Resort & Sea Explorers Malapascua & Magic Island Dive Resort & Magic Island Dive Center
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explicit praise here for Kirsten! great as always!
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Very competent advice from Peter Schulze.
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(Text was automatically translated from german)
Marianne und Wolfgang
Travelled in: 2023Products: Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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Many thanks to Kerstin for this great tip.
Her advice was spot on after many years of good cooperation. The entire process was once again superbly managed by her.
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Her advice was spot on after many years of good cooperation. The entire process was once again superbly managed by her.
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....all almost okay from Wiro Dive only price + performance are far apart this time. For me this trip was too expensive ! Disappointing this time compared to Guadalupe 2019.
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Everything worked out wonderfully!
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We had booked the Sharkweeks on Pico via WiroDive. Everything went really well here. We always had a contact person in advance, and the refund of the money for the dives that couldn't take place due to the weather was also uncomplicated. A clear recommendation!
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Super implementation
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Doris und Hanspeter
Travelled in: 2023Products: Bunaken Oasis Dive Resort & Spa & Bunaken Oasis Dive Center & Dive Into Lembeh & Dive Into Lembeh Tauchbasis & Samambaia
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We feel well looked after by WIRO DIVE !!!
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I should have been informed about Lion Air beforehand ... I felt like I was crammed in like a cattle - the rows of seats were so narrow. Everything hurt after the flight. Business was not what I had booked. Turkish Airlines is absolutely top, 10 stars!!! Incorrect information from Jakarta Airport caused a lot of stress and the communication after Germany and in Indonesia proved to be quite idle to find out the actual problem ... although my documents since May also contained this error ... After a lot of fuss and mistrust from everyone, I still managed to catch my right bird and the liveaboard was just great for my first ever.
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Stephanie und Andreas
Travelled in: 2023Products: Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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They picked exactly the right thing according to our specifications - thank you for the great vacation. We had the opportunity to visit Taipei on our own responsibility on the outward flight. Pick-up and transportation in the Philippines went very smoothly. As I was unable to print out the travel documents, Wirodive sent us a "care package" together with the travel documents - quick and uncomplicated - thank you for the new luggage straps. Communication always very friendly and quick response to questions.
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Adriana und Alexander
Travelled in: 2023Products: The Oasis Marsa Alam & Diving Center Werner Lau Marsa Alam
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Sonja, Paul und Niklas
Travelled in: 2023Products: The Oasis Marsa Alam & Diving Center Werner Lau Marsa Alam
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too bad that no flight organization ex vienna was possible from you, that cost us nerves, but it was our own fault...
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Frank
Travelled in: 2023Products: Magic Island Dive Resort & Magic Island Dive Center & Magic Oceans Resort & Magic Oceans Dive Center
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A little too expensive for this ship.
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Top advice and service!
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Tanja und Felix
Travelled in: 2023Products: Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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Everything went well, special requests were fulfilled!
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Like all the trips Kirsten has recommended and organized for us so far, we were again completely satisfied.
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(Text was automatically translated from german)
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Everything worked well, but I had to ask more often, e.g. receipt of payment was not confirmed, travel plans sent very late (flight numbers to reserve seats, for example).
Information on distances were unfortunately not even close to correct.
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Information on distances were unfortunately not even close to correct.
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Occasionally contradictory information in the docs
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WiroDive is a very professional tour operator. The handling, advice and communication with Steffi from WiroDive was very professional and fun at all times. Steffi took care of questions and concerns within a very short time and also always informed us directly about the current status. It is great to have found such a reliable partner. We look forward to further tours and experiences with WiroDive :-)
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All around a great service - many thanks, especially to Steffi :-)
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Very good friendly advice and handling
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The communication took place through the diving school Sorpesee.
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Good advice and very good execution. The flight schedule change was already communicated to us, since we were not even on site.
With the documents a deduction. I know the documents from previous years and simply have a greater claim. Today you print out the documents. That was it. In the past, there were luggage tags and travel guides. My standards are probably too high.
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With the documents a deduction. I know the documents from previous years and simply have a greater claim. Today you print out the documents. That was it. In the past, there were luggage tags and travel guides. My standards are probably too high.
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I can not say much about the advice, because I knew exactly what I wanted sonnst as always everything top
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Everything excellently organized, a late flight time change was sent to us from Germany to Indonesia.
Everything worked out perfectly.
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Everything worked out perfectly.
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Always a pleasure :-)
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Christopher und Sebastian
Travelled in: 2023Products: Three Corners Equinox Beach Resort & Extra Divers Equinox
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As with all my safaris with wiro Dive everything perfect. Thank you very much.
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Gladly again with wirodive
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Marina, Hendrik & Jens
Travelled in: 2023Products: Orca Dive Club Soma Bay & The Breakers Diving and Surfing Lodge Soma Bay
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The communication with WiroDive was very good. After a phone call, our wishes and adjustments could be implemented even faster and less complicated.
That we had only the "basic package" in the dive center in the price, we were so not aware. Here there should be a more detailed description from WiroDive.
We have then taken additional services (shark diving, boat dives, etc.) from the dive center.
(Text was automatically translated from german)
That we had only the "basic package" in the dive center in the price, we were so not aware. Here there should be a more detailed description from WiroDive.
We have then taken additional services (shark diving, boat dives, etc.) from the dive center.
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For me perfekt organisation! Thank you to all!
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Unterlagen per Email
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(Text was automatically translated from german)
Lilian & Stephan
Travelled in: 2023Products: The Oasis Marsa Alam & Diving Center Werner Lau Marsa Alam
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As always with Wirodive!
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Unfortunately, already the second time again and again ask and not correct documents.
Transfer was forgotten
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Transfer was forgotten
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Konrad
Travelled in: 2023Products: Pacific Master & OHANA Waikiki East & Grand Naniloa Hotel Hilo & Outrigger Kona Resort & Spa
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Alone we would never have come up with the idea of Mozambique - we have Kirsten from Wirodive to thank for that. She has taken all our wishes and knitted a great package, so that we will book the next diving vacation guaranteed again with Kirsten. Everything was perfectly planned and organized and the communication was excellent. We have previously made the experience that travel agencies lose interest if you do not want to book exactly the proposed offer, but still ask for variations. Not so Kirsten. She has calmly recorded all the wishes and in the end came out a real dream vacation. Many thanks again at this point!
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Correct and timely organization, helpful to address personal conditions.
(Text was automatically translated from german)
(Text was automatically translated from german)
Kerstin & Torsten
Travelled in: 2023Products: Safari Tours and Travel & Bastianos Bangka Dive Center & Bastianos Dive Resort Bangka
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For many years we book with Wirodive and have never been disappointed. The organization is as always top. Everything, including transfers and stopovers, work out. We are very satisfied here
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Bargibanti
Travelled in: 2023Products: Amira & Komodo Resort Diving Club & Komodo Resort Dive Center
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Very good, gladly again.
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Everything is fine, just as you would wish.
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Wirodive has many extremely attractively presented trips on offer. The descriptions (and prices) set expectations high - especially with regard to the maritime life. However, with respect to the Azores trip evaluated here, we are missing the added value of the "group tour" compared to an individual booking. Examples:
Additional diving luggage could not be booked by Wirodive, although the airline staff at the airport told us that an online booking in advance would not only be possible but even cheaper.
For the (diving) free days there were no program points. Here at least a list with (roughly worked out) suggestions would have been desirable.
The same applies to the dinner in the evening.
The lecture on the Megalodon project, which gave the trip its name, was not held by a scientist involved in the project as promised in the travel brochure and was postponed several times and finally "pushed through" on the last evening of the trip, when we were already on the return flight.
Conclusion: The course of the trip and the contents were perfect, especially because of the great travel companionship by Heinz Toperczer, who was able to fill many gaps. For such a high-priced trip, however, our expectations of the organizer go beyond the mere combination of flight, hotel and dive center.
(Text was automatically translated from german)
Additional diving luggage could not be booked by Wirodive, although the airline staff at the airport told us that an online booking in advance would not only be possible but even cheaper.
For the (diving) free days there were no program points. Here at least a list with (roughly worked out) suggestions would have been desirable.
The same applies to the dinner in the evening.
The lecture on the Megalodon project, which gave the trip its name, was not held by a scientist involved in the project as promised in the travel brochure and was postponed several times and finally "pushed through" on the last evening of the trip, when we were already on the return flight.
Conclusion: The course of the trip and the contents were perfect, especially because of the great travel companionship by Heinz Toperczer, who was able to fill many gaps. For such a high-priced trip, however, our expectations of the organizer go beyond the mere combination of flight, hotel and dive center.
(Text was automatically translated from german)
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The flights were optimized only after my consultation. Various flight connections should be offered without Urgänz.
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(Text was automatically translated from german)
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We were recommended a flight with Marabu, which did not take place. I would have expected a reference to the airline. Flight has not taken place. WIRODIVE has then done everything possible to get us to HRG.
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(Text was automatically translated from german)
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regarding luggage, return flight (possibilities to fly back via Faial) the information could have been more.
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everything worked out great, thank you for the 1a advice and processing !
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(Text was automatically translated from german)
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I have been a regular customer for many years with almost 30 years of diving experience. More diving trip you do not need! Super advice, lovingly compiled trips with (always important to me) intermediate destinations bookable, very good documentation, always a contact person and we have always found a solution to problems. Above all I can say that I have probably made my most beautiful diving experiences (since they exist) with wiro. Gladly again and again.
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Simply a dreamlike trip. Perfectly organized beforehand and perfectly implemented on site. Better does not go.
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(Text was automatically translated from german)
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Georg was really super as a tour guide, he always cared about the well-being of all guests and gave good assistance with problems. Top.
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Actually sad that pretty much everyone knew that Los Islotes was regularly closed at the beginning of June. Except her.
From the price-performance ratio, this was by far the worst vacation I've ever had.
(Text was automatically translated from german)
From the price-performance ratio, this was by far the worst vacation I've ever had.
(Text was automatically translated from german)
Stellungnahme von Wirodive / Kirsten
Hallo Christoph,
schade zu hören, dass der Trip nicht Deine Erwartungen erfüllen konnte.
Der Fokus der Reise lag (auch laut unserer Ausschreibung) im Aufspüren der Mobula Schulen. Die Reise hatte zudem Expeditionscharakter.
Nach Rücksprache mit dem Reiseleiter hat die Tour sehr gut funktioniert und Ihr hattet unglaublich tolle Begegnungen und Interaktionen mit den Tieren.
Der logistische Aufwand auch durch die Unterstützung eines Suchflugzeuges um die Rochen aufzureiben treibt auch die Kosten für eine solche Unternehmung in die Höhe.
Die Los Islotes Inseln waren auf dieser Tour kein Bestandteil der Reiseplanung.
Sicherlich gibt es einige kleine Punkte, die auch wir in Zukunft in Zusammenarbeit mit unseren Partnern vor Ort noch optimieren werden und daher sind wir immer dankbar für Anregungen.
Wie ja schon besprochen, werden wir hierzu persönlich mit Dir Kontakt aufnehmen.
Hallo Christoph,
schade zu hören, dass der Trip nicht Deine Erwartungen erfüllen konnte.
Der Fokus der Reise lag (auch laut unserer Ausschreibung) im Aufspüren der Mobula Schulen. Die Reise hatte zudem Expeditionscharakter.
Nach Rücksprache mit dem Reiseleiter hat die Tour sehr gut funktioniert und Ihr hattet unglaublich tolle Begegnungen und Interaktionen mit den Tieren.
Der logistische Aufwand auch durch die Unterstützung eines Suchflugzeuges um die Rochen aufzureiben treibt auch die Kosten für eine solche Unternehmung in die Höhe.
Die Los Islotes Inseln waren auf dieser Tour kein Bestandteil der Reiseplanung.
Sicherlich gibt es einige kleine Punkte, die auch wir in Zukunft in Zusammenarbeit mit unseren Partnern vor Ort noch optimieren werden und daher sind wir immer dankbar für Anregungen.
Wie ja schon besprochen, werden wir hierzu persönlich mit Dir Kontakt aufnehmen.
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Whoever has a poop across, for whatever reason. WIRO has got it sorted. I don't make a trip to dive without WIRo.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Here I would like to distinguish between the personal consultation by Kirsten, who has made the greatest effort to answer all questions promptly and whose advice I found very, very good. The offer I received was also ok, as was the entire organization and communication before the start of the trip.
Also the organization / implementation on site by Georg and Baja Expedition was very good.
The reason why I have not rated the other point so well is because the tender in relation to the Westerly and Cabo Pulmo does not correspond to the facts and therefore the communication in the tender and in the documents is not accurate.
I will be very happy to answer any queries you may have on any of the points.
(Text was automatically translated from german)
Also the organization / implementation on site by Georg and Baja Expedition was very good.
The reason why I have not rated the other point so well is because the tender in relation to the Westerly and Cabo Pulmo does not correspond to the facts and therefore the communication in the tender and in the documents is not accurate.
I will be very happy to answer any queries you may have on any of the points.
(Text was automatically translated from german)
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Antje und Roland
Travelled in: 2023Products: Catedral La Paz & Baja Expeditions & Nautilus Under Sea
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An interesting, well planned and entertaining trip, which could perhaps be improved in some points. Two nights Cabo San Lucas are absolutely too much, the stop in Cabo Pulmo should definitely be extended to 2 nights for this, that was absolutely too hectic. However, if somehow possible, should insist on better quality accommodations. This was not an imposition, we can accept simple hotel rooms already, but clean it should already be and shower water after diving would also be right. We were 3 parties á each 2 people and had different rooms (it was certainly paid for all the identical price). Here, a monopoly is clearly exploited. The stay in La Paz was very nice, but due to the extended transfers a lot of time passed. We were on the road from at least 6 a.m. (there was no hotel breakfast yet, but it was paid for) and hardly came back before 6 p.m.. 30-60 minutes for showers and other things and then dinner always out. In the long run a bit exhausting, especially since during the day on board the Westerley was hardly a chance to rest due to the limited seating.
(Text was automatically translated from german)
(Text was automatically translated from german)
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What to write ?
WiroDive just !!!
From A-Z has once again absolutely everything fit !
Also the on-site support was once again sensational.
I already have the next 3 bookings with WiroDive in the works.
Keep up the good work to the whole team
(Text was automatically translated from german)
WiroDive just !!!
From A-Z has once again absolutely everything fit !
Also the on-site support was once again sensational.
I already have the next 3 bookings with WiroDive in the works.
Keep up the good work to the whole team
(Text was automatically translated from german)
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Great trip with great tour guide (Georg) and great atmosphere!
Bajaexpedition mega on time and very caring. Were fully responsive to our wishes. Great!
The last two days in Cabo Pulmo do not need it, in our opinion. The dive center was "dispatch" without info.
The permits for the bull shark site were already assigned. Unfortunately not to us. The one boatman & one guide not good. The bungalows very simple.
(Text was automatically translated from german)
Bajaexpedition mega on time and very caring. Were fully responsive to our wishes. Great!
The last two days in Cabo Pulmo do not need it, in our opinion. The dive center was "dispatch" without info.
The permits for the bull shark site were already assigned. Unfortunately not to us. The one boatman & one guide not good. The bungalows very simple.
(Text was automatically translated from german)
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Great cooperation and many helpful advice. Am hobbyist and still reluctant, so everything positive.
(Text was automatically translated from german)
(Text was automatically translated from german)
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We had a really wonderful time. A warm togetherness as well as sensational diving and snorkeling with whale shark, interactive manta rays, seven different shark species, dolphins, mobulas and sea lions. On the Nautilus fleet we enjoyed wonderful food and were well looked after all around.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Angela und Reiner
Travelled in: 2023Products: Coral Eye & Coral Eye Tauchbasis & Siladen Resort & Spa & Siladen Dive Center
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Astrid und Werner
Travelled in: 2023Products: Alam Batu Beach Bungalow Resort & Alam Batu Tauchbasis
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Competent advice and offer. Everything worked out perfectly. Every time again.
(Text was automatically translated from german)
(Text was automatically translated from german)
Tanja und Harald
Travelled in: 2023Products: The Oasis Marsa Alam & Diving Center Werner Lau Marsa Alam
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BBQ surprise very successful - TOP,
everything worked out great, for this Denise had a lot of work in advance. Gladly again.
(Text was automatically translated from german)
everything worked out great, for this Denise had a lot of work in advance. Gladly again.
(Text was automatically translated from german)
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One clue was still missing. The entry document for Indonesia. Just send the link, that saves a lot of time at the airport. You don't need the Corona app for this. You don't have to present anything at all. Of course, you should still take your vaccination certificate with you.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Very good organization! A great team!
I would book my next trip again with Wiro dive!
(Text was automatically translated from german)
I would book my next trip again with Wiro dive!
(Text was automatically translated from german)
Sabine und Lutz
Travelled in: 2023Products: Solitude One & Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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Very good overall impression.
Helpful at all times.
(Text was automatically translated from german)
Helpful at all times.
(Text was automatically translated from german)
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After the postponement of the trip from 2020 because of Corona, it was very difficult for WiroDive to organize the quite complex trip!!! There were the flights still canceled at the last minute, the stopovers had to be rescheduled, and always with consultation with the various participants from 2 different countries. In the end everything worked out very well. Only the last flight from Frankfurt to Zurich did not work out - the airport organization was in a partial strike situation. But with a 4 h delay we landed in Zurich.
Merci to the WiroDive crew for the special service. Only this way we could enjoy this quite complicated and extraordinary trip without stress.
(Text was automatically translated from german)
Merci to the WiroDive crew for the special service. Only this way we could enjoy this quite complicated and extraordinary trip without stress.
(Text was automatically translated from german)
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The WiroDive is a great organizer. Are they the cheap, probably not. However, if they also with you the aspects around's diving such as cleanliness, safety and helpfulness outweigh, then there is no better organizer. Not only is the boat "blue Storm" new, it is wider in the back than most, so getting out and the space available (lots of gear, bulky cameras, long fins, etc etc.) and for that reason alone it is different from the many other older boats that are rather narrow and cramped.
At the beginning there's a safety briefing - after all, it's a boat and not a chip shop - then it's into the serviced cabins (every day opened, 1x at 7 days freshly covered). The food is predominantly meat-heavy food, yet the vegetarians among us will not starve. For vegans could be a little tight, just because almost everywhere egg and / or milk in it - I am one myself, so it is mentioned here. Here I say therefore also clearly: With Sea Shepherd clothes run around and eat fish and meat each day ..... This is better!
The calm nature of the two guides (Mr. Tarek and Mr. Ashraf) was the cherry on the cake anyway. The hustle and bustle that I have experienced on other tours when it is 6:00 in the morning the first time of 4x a day, in the water goes, came here simply not on. On the contrary, already in the morning a funny saying, a helpful hand while getting dressed, background music from the crew .... and a smile from the Zodiak boat driver ... the day is set. Same when getting out on the boat. You can't look that fast, the suit is opened at the back, the bottle is taken off and safely stowed, the camera is carefully placed in its own basin ... everything with the utmost care ... you can only applaud that. This is great cinema.
Further in the program:
Gala dinner on the upper deck, unguided diving on request, courses on board, Nitrox, rental equipment, etc. ... everything possible, everything easy. ... everything possible, everything easy. Easy peasy Tarek always said ...
But the diving with the Wirodive crew should be in the center, and for this the following. Rarely I had a week in which so much laughter and cool stories were told. You immediately felt comfortable in the group, which worked really, really well, not least thanks to Mareike (WiroD. Marketing), Markus (WiroD. UW cameraman) and Robert (WiroD. CEO). If there is a chance to have these three with us again in one bunch, I would walk to Hurghada. Great personalities, very different, but super nice, open and because of their (life) experience can learn a lot from them (To you three: stay as you are, you are TipTop!).
Fun is one thing, professionalism is another. The briefings were top prepared, held in English and German, there were always 2-3 variants (you never know how many divers are under water at the same spot, or whether the current turns, etc.) Beautifully presented on large flat screens and well explained what is how, when, to do.
The calm nature of the two guides (Mr. Tarek and Mr. Ashraf) was anyway the cherry. The hustle and bustle that I have experienced on other tours when it goes at 6:00 in the morning the first time of 4x a day in the water, came here simply not on. On the contrary, already in the morning a funny saying, a helpful hand when dressing, and smile from the Zodiak boat driver ... and the day is cracked.
The many videos that are shared by all are vlt not standard, but was on our trip (Brothers, Daedalus, Elphinestone 20-27.April 2023) and therefore you could concentrate on the dives and let the cameramen do. The photos / videos are also top, are not for nothing in the "National Geographic" etc. illustrated. Since the boat is also big enough to withdraw times, this has been a really round story, which is why I'm just waving again briefly with the fencepost bzgl. food ... but otherwise clearly give 10 out of 10 stars.
(Text was automatically translated from german)
At the beginning there's a safety briefing - after all, it's a boat and not a chip shop - then it's into the serviced cabins (every day opened, 1x at 7 days freshly covered). The food is predominantly meat-heavy food, yet the vegetarians among us will not starve. For vegans could be a little tight, just because almost everywhere egg and / or milk in it - I am one myself, so it is mentioned here. Here I say therefore also clearly: With Sea Shepherd clothes run around and eat fish and meat each day ..... This is better!
The calm nature of the two guides (Mr. Tarek and Mr. Ashraf) was the cherry on the cake anyway. The hustle and bustle that I have experienced on other tours when it is 6:00 in the morning the first time of 4x a day, in the water goes, came here simply not on. On the contrary, already in the morning a funny saying, a helpful hand while getting dressed, background music from the crew .... and a smile from the Zodiak boat driver ... the day is set. Same when getting out on the boat. You can't look that fast, the suit is opened at the back, the bottle is taken off and safely stowed, the camera is carefully placed in its own basin ... everything with the utmost care ... you can only applaud that. This is great cinema.
Further in the program:
Gala dinner on the upper deck, unguided diving on request, courses on board, Nitrox, rental equipment, etc. ... everything possible, everything easy. ... everything possible, everything easy. Easy peasy Tarek always said ...
But the diving with the Wirodive crew should be in the center, and for this the following. Rarely I had a week in which so much laughter and cool stories were told. You immediately felt comfortable in the group, which worked really, really well, not least thanks to Mareike (WiroD. Marketing), Markus (WiroD. UW cameraman) and Robert (WiroD. CEO). If there is a chance to have these three with us again in one bunch, I would walk to Hurghada. Great personalities, very different, but super nice, open and because of their (life) experience can learn a lot from them (To you three: stay as you are, you are TipTop!).
Fun is one thing, professionalism is another. The briefings were top prepared, held in English and German, there were always 2-3 variants (you never know how many divers are under water at the same spot, or whether the current turns, etc.) Beautifully presented on large flat screens and well explained what is how, when, to do.
The calm nature of the two guides (Mr. Tarek and Mr. Ashraf) was anyway the cherry. The hustle and bustle that I have experienced on other tours when it goes at 6:00 in the morning the first time of 4x a day in the water, came here simply not on. On the contrary, already in the morning a funny saying, a helpful hand when dressing, and smile from the Zodiak boat driver ... and the day is cracked.
The many videos that are shared by all are vlt not standard, but was on our trip (Brothers, Daedalus, Elphinestone 20-27.April 2023) and therefore you could concentrate on the dives and let the cameramen do. The photos / videos are also top, are not for nothing in the "National Geographic" etc. illustrated. Since the boat is also big enough to withdraw times, this has been a really round story, which is why I'm just waving again briefly with the fencepost bzgl. food ... but otherwise clearly give 10 out of 10 stars.
(Text was automatically translated from german)
Bettina
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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no comment given
Rolf
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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Documents with crystal clear dates/times would have to be with the customer beforehand. Online check-in with Condor is not possible in Hurghada if you do not know the tour operator with whom the FLIGHT (from WIRODIVE) was booked, i.e. please info to the customer/traveler.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Unfortunately, major failures in communication and flight booking. I had to rebook flights myself because the travel agency failed to do so.
The communication of the incidental costs of 300 euros per person was poor. That they are payable on site only cash was a surprise!
(Text was automatically translated from german)
The communication of the incidental costs of 300 euros per person was poor. That they are payable on site only cash was a surprise!
(Text was automatically translated from german)
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no comment given
Beate und Uwe
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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Dear Wiro Dive Team, Thank you very much for the recommendation to do this liveaboard with the Imperor Explorer. It was very nice. Everything worked out great. From the consultation at the Interboot in Friedrichshafen to the offer and the handling of the whole trip. If we had any questions about the trip, we were helped at any time.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Edith und Karlheinz
Travelled in: 2023Products: Saronde Island Resort & Saronde Divers & Siladen Resort & Spa & Siladen Dive Center
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We have been booking for years with Mrs. Kirsten Chlar, everything always fits perfectly.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Keep up the good work , we all pull together for nature !
(Text was automatically translated from german)
(Text was automatically translated from german)
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Everything in the best way! Thank you for the unforgettable time! Rarely met such great people!
(Text was automatically translated from german)
(Text was automatically translated from german)
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The start was unfortunately a bit bumpy because the vouchers of a local subcontractor were not covered at first. Also, there were again short-term changes to the flights in the Philippines. The advice was great and the vacation in the end wonderful. Thank you very much.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Ingrid und Hans
Travelled in: 2023Products: Sea Explorers Dauin & Pura Vida Beach & Dive Resort Dauin
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Uwe
Travelled in: 2023Products: Labranda Club Paradisio El Gouna & The Dive Connection & & Blue Storm
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Here I would just like to say: competent at all times, courteous, responding quickly to questions - in short : this is exactly how you want an organizer. Special praise to Denise Wilpernig - she was our contact.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Hans-Peter
Travelled in: 2023Products: The Breakers Diving and Surfing Lodge Soma Bay & Orca Dive Club Soma Bay
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All good as always.
(Text was automatically translated from german)
(Text was automatically translated from german)
Markus
Travelled in: 2023Products: Labranda Club Paradisio El Gouna & The Dive Connection & & Blue Storm
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Marcus
Travelled in: 2023Products: Labranda Club Paradisio El Gouna & The Dive Connection & & Blue Storm
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Like every dive trip, this one was booked with Wirodive.
Top service from A-Z as always. Great care by Anna and the Wirodive team.
The next trip is coming for sure, because after the vacation is before the vacation ;-)
(Text was automatically translated from german)
Top service from A-Z as always. Great care by Anna and the Wirodive team.
The next trip is coming for sure, because after the vacation is before the vacation ;-)
(Text was automatically translated from german)
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Everything went well except for the long wait in Male
(Text was automatically translated from german)
(Text was automatically translated from german)
Wolfgang
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Helga und Frank
Travelled in: 2023Products: Papua Paradise Eco Resort & Gangga Divers at Papua Paradise Eco Resort & Amira
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no comment given
Heidi
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Claudia
Travelled in: 2023Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Advice regarding shore excursions after the dive safari rather loveless and hardly any information or tips.
Implementation top, even after we had to rebook 5 weeks before departure again on the Calipso because the originally booked boat was not available.
(Text was automatically translated from german)
Implementation top, even after we had to rebook 5 weeks before departure again on the Calipso because the originally booked boat was not available.
(Text was automatically translated from german)
Cornelia und Frank
Travelled in: 2023Products: Bastianos Dive Resort Bangka & Bastianos Bangka Dive Center & Bastianos Froggies Lembeh & Bastianos Lembeh Dive Center
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10 days at a stretch is nonsense. The aim should be 5 days, which can be doubled if necessary, or a division of the 10-day slot between two people. Nobody checks anyway. The island itself is only a hiker's paradise for the well-trained and hardy, because it goes brutally up and down - and that in mostly impassable terrain, or terrible paths. Flight recommendation would have to be: Via Amsterdam - St. Maarten - Dominica, i.e. stay within the EU/Schengen area and do without overnight stay in Miami/Immigration/ESTA.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Camila, Teo und Peter
Travelled in: 2023Products: Filitheyo Island Resort & Diving Center Werner Lau Filitheyo
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The topic of the web-based visa application in the travel preparation (MUST) is missing.
(Text was automatically translated from german)
(Text was automatically translated from german)
Daniela und Franz
Travelled in: 2023Products: Papua Paradise Eco Resort & Gangga Divers at Papua Paradise Eco Resort
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As always, from the planning, to the process, everything worked out perfectly. The suggestions are great and then a dream vacation is created from the wishes.
A week after arriving from Indonesia, we booked the next two vacations through Wirodive.
Top provider, top team, top vacation!
(Text was automatically translated from german)
A week after arriving from Indonesia, we booked the next two vacations through Wirodive.
Top provider, top team, top vacation!
(Text was automatically translated from german)
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Advice we would not need
(Text was automatically translated from german)
(Text was automatically translated from german)
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Magdalena, Hildegard und Christian
Travelled in: 2023Products: Nautilus Explorer & Catedral La Paz & Cortez Club
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When we arrived in Male there was no flight booked for us to the south.
Through our own initiative we managed with a lot of luck to book a flight.
Other diving members had to wait for hours in Male.
The ship's crew told us later that it happens often and that the communication with Wirodive is not correct.
is not correct
This can not and should not happen
Greetings Karl Münz
(Text was automatically translated from german)
Through our own initiative we managed with a lot of luck to book a flight.
Other diving members had to wait for hours in Male.
The ship's crew told us later that it happens often and that the communication with Wirodive is not correct.
is not correct
This can not and should not happen
Greetings Karl Münz
(Text was automatically translated from german)
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Very good, everything went perfectly!
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once again everything great!
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Susanne und Philipp
Travelled in: 2023Products: Nautilus Explorer & Allegro Playacar & Pro Dive Playa del Carmen
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The support from Wirodive was reliable as usual - from the first inquiry to the implementation. The personal contact was always given, always friendly and patient.
Gladly again.
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Gladly again.
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Kathrin und Gernot
Travelled in: 2023Products: Mermaid II & Siladen Resort & Spa & Siladen Dive Center
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Nothing to complain about, otherwise we would not be with you
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If then WIRODIVE..., we can recommend for years without reservation, a really great TEAM!
WE THANK YOU
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WE THANK YOU
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Highly recommended. The organization of our liveaboard to the Socorro Islands was basically perfect. A great safari where everything was right and our expectations were exceeded. Also the follow-up program with sea lion diving in La Paz worked out great and was super nice. All in all very professional. Kirsten and the colleagues was always very friendly and helpful. All questions were answered very quickly.
Of course, a customer is never happy about an 8% increase after the fact. Overall, however, very good. I like to book here again. Thank you for a fulfilled diver's dream.
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Of course, a customer is never happy about an 8% increase after the fact. Overall, however, very good. I like to book here again. Thank you for a fulfilled diver's dream.
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Thank you for the friendly, early and accurate communication flow!
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The topics of advice, offer and communication I can not judge, because for our group ( 7 people) everything Martin Osterfeld organized and booked. So Martin was the contact person for Wiro Dive and then passed everything on to us. This went completely smoothly and was done very well by Martin. He was also on site the contact person of Georg, the tour guide of Wiro Dive, and he arranged everything very well. Again and again I will gladly go on tour with Martin.
However, there was one discrepancy: the diving operation took place in three groups, which alternated daily, which goes first into the water. This was very well organized and regulated. However, there should also be a constant change of dive guides. However, this was only the case with two groups, while Georg's group always dived with the same, probably also most experienced guide. This was very unpleasant, Georg said that he would discuss this with the guide, however, nothing changed afterwards, so that the question arises for me, should the guide not have responded to the wishes of the participants, or did the conversation with the guide not take place at all.
On direct request to the guide, he promised to dive with our group the next day, but for reasons unknown to me, this did not happen.
Since in the group of Georg were all photographers and filmmakers, this has a small "taint". If, on the other hand, this was already agreed upon when booking for this group, then unfortunately it was neglected to inform the other participants of the tour.
One of the guides drove his first tour, and naturally did not know the diving area. He also failed to find the entrance twice. It is not to blame him, but this inexperience can not only be at the expense of 2/3 of the guests.
(Text was automatically translated from german)
However, there was one discrepancy: the diving operation took place in three groups, which alternated daily, which goes first into the water. This was very well organized and regulated. However, there should also be a constant change of dive guides. However, this was only the case with two groups, while Georg's group always dived with the same, probably also most experienced guide. This was very unpleasant, Georg said that he would discuss this with the guide, however, nothing changed afterwards, so that the question arises for me, should the guide not have responded to the wishes of the participants, or did the conversation with the guide not take place at all.
On direct request to the guide, he promised to dive with our group the next day, but for reasons unknown to me, this did not happen.
Since in the group of Georg were all photographers and filmmakers, this has a small "taint". If, on the other hand, this was already agreed upon when booking for this group, then unfortunately it was neglected to inform the other participants of the tour.
One of the guides drove his first tour, and naturally did not know the diving area. He also failed to find the entrance twice. It is not to blame him, but this inexperience can not only be at the expense of 2/3 of the guests.
(Text was automatically translated from german)
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I found it funny that we were asked several times about our qualifications and dive insurance and then had 2 beginners on board with just under 20 dives, who often had to surface after a short time. Only good that you were not in our group.
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Excellent support from the employee Mrs. C. Thank you very much!
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I think there could have been earlier communication during the transfer from the resort to the ship. I had to initiate this first.
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The organization, implementation and communication was done for our group through Martin Osterfeld, who took very good care of the whole process of the trip.
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Many thanks to Wirodive who was able to fly us all back in the best possible way despite the strike at the German airports!!!
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As always, an absolutely perfect service from A-Z. Always gladly again, thank you for the great organization.
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Jasna und Wilhelm
Travelled in: 2022Products: Buceo Anilao Beach & Dive Resort & Buceo Anilao Dive Center
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We book for years always with Wirodive and are always very satisfied with advice and processing.
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Hotel and dive center can be recommended in any case
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Thanks for the great advice in advance! Uncomplicated, fast, simply good!
I book again, see you soon!
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I book again, see you soon!
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Super contact. All wishes are catered for and with all the lead up to the liveaboard really a brilliant trip. Nothing was missing. We can recommend WIRODIVE to everyone. We will book with you again :-)) Many thanks also again personally to Peter - Top!
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Michael
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami & Red Sea Diving Safari Wadi Lahami - Tauchbasis & Red Sea Diving Safari Marsa Shagra - Tauchbasis & Ecolodge Marsa Shagra Village
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The Best!!
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At Christmas time I decided to visit Fuvamulah Dive School. The relatively late booking on my part was handled professionally and relaxed by Wiro Dive, thanks again to Sabrina, despite short notice.Top Job!
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Birgit, Robert und Marten
Travelled in: 2022Products: Red Sea Diving Safari Wadi Lahami - Tauchbasis & Red Sea Diving Safari Wadi Lahami
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Tanja und Robert
Travelled in: 2022Products: Te Moana Tahiti Resort & Aquatiki 3 & Kia Ora Resort & Top Dive Rangiroa
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The third trip with Wirodive is definitely not the last.
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Marianne und Wolfgang
Travelled in: 2022Products: Kusu Island Resort & Kusu Island Divecenter & Dive Into Lembeh & Dive Into Lembeh Tauchbasis
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Great to talk to Kirsten Clahr again.
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Many thanks to Betti and Kerstin, you are great! Gladly I book again with WiroDive!
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Ellen und Dirk
Travelled in: 2022Products: Fuvahmulah Dive School & Zero Degree Residence & Bandos Maldives
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Had to painstakingly clarify important information, such as cancelled flights.
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Carolin und Daniel
Travelled in: 2022Products: Meeru Island Resort & Euro Divers Meeru Island Resort
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As a long-time customer, I can only say that such a motivated team is rare these days. If there is a problem - a solution is found! Even if unexpected problems arise!
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The booking of my trip was very uncomplicated me on my request quickly made a proposal and and the staff were competent and very friendly. Gladly I book again with WIRODIVE
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Doris und Hanspeter
Travelled in: 2022Products: Velocean & Alam Batu Beach Bungalow Resort & Alam Batu Tauchbasis
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As always, I felt super cared for from the advice about booking Wirodive team and the trip accompanied by Nik Linder was of course by him also super!
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Michael, Henry, Gerd-Peter und Pierre
Travelled in: 2022Products: Mövenpick Resort & Spa El Gouna & The Dive Connection &
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It would have been nice to also point out the option with flight to Ford Lauderdale.
Otherwise everything so far good, except that the documents came very late.
(Text was automatically translated from german)
Otherwise everything so far good, except that the documents came very late.
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Lars
Travelled in: 2022Products: Magic Island Dive Resort & Magic Island Dive Center & Magic Oceans Resort & Magic Oceans Dive Center
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Gabriela
Travelled in: 2022Products: Magic Island Dive Resort & Magic Island Dive Center & Magic Oceans Resort & Magic Oceans Dive Center
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As always well cared for and super service, thank you
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reservation was not sent to stop over Hotel
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Top service
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A price increase of almost 500 euros per person was not okay for us. Therefore, we will not recommend Wirodive to others.
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Always had a nice and informative consultation with Denise from Wirodive absolutely competent and helpful. Super organized team.
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There:
Transfer airport Galapagos - ship not optimal, arrival at the airport about 9:30, pickup to the boat about 13:00, waiting time clearly too long, especially since several planes from Quito arrived afterwards.
(Text was automatically translated from german)
Transfer airport Galapagos - ship not optimal, arrival at the airport about 9:30, pickup to the boat about 13:00, waiting time clearly too long, especially since several planes from Quito arrived afterwards.
(Text was automatically translated from german)
Jasna und Wilhelm
Travelled in: 2022Products: NAD Lembeh Resort & NAD Lembeh Divers & Gangga Island Resort & Spa & Gangga Divers Manado & Siladen Resort & Spa & Siladen Dive Center
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Everything super, next trip is already booked !
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The booking, advice and execution of the trip was very good. However, the trip to Guadalupe that I had originally booked had to be canceled because the marine park was not open. The cancellation of this tour was too late from my point of view, which meant that I had to book very expensive airline tickets for an independently booked follow-up tour with my wife. All deductions in the rating therefore relate to the combination of both tours. An exclusive evaluation of the Norway trip would have earned full points almost everywhere.
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Everything went perfectly!!!
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It was a quick alternative, because ursprungliche trip had been canceled at very short notice. In the end, I had then booked "something" to come at least something under water. The trip did not blow me away. On the contrary. Due to the accident everything was chaotic, even if the crew gave their best.
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only the organization of the transfer left something to be desired.
(Text was automatically translated from german)
(Text was automatically translated from german)
Ferdinand, Gijsbert, Elisabeth, Johanna und Wilhelmina
Travelled in: 2022Products: Mangrove Bay Resort & Ducks Diving El Quseir
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Taken into account the short preparation time it was top!
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Very good advice. There was always a competent contact person for questions. Email inquiries were always answered at very short notice.
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What bothers me a bit are two things. At the time of my booking I had asked for a single room and was told rather gruffly that the boat was fully booked and there were no single rooms. However, they were available until two days before departure.........I understand that two in a room will bring more money than a single. Just I think there should be a possibility for single person to stay alone in a room.
It is the same issue as when I was in the Bahamas and paid EURO 500 more to get a single room (double bed). The room was used by a couple who thought the double bed was more awesome than the two single beds.....I have not received any comment on this to date.
This time we were two singles in a relatively small cabin, with a double bed (two mattresses)....Luckily it worked out quite well with us two women....
I would also like to reprimand Peter a bit here. I had asked several times that he should book the flight for me, I then tried it myself, but then came back to him. His email came immediately as an answer to my request "am just back from vacation, have over 350 emails and just no time to take care of your request".... It is the second time that Peter is a little bit out of tune. As then in the Bahamas where it was about the single room and the excess baggage on the flight from Fort Lauderdale to Eleutheria, where he has forgotten and to point out that kg are limited...has cost a lot of money.
As a customer I expect a statement, despite Corona, which probably then somehow got in the way.
Greetings Barbara
(Text was automatically translated from german)
It is the same issue as when I was in the Bahamas and paid EURO 500 more to get a single room (double bed). The room was used by a couple who thought the double bed was more awesome than the two single beds.....I have not received any comment on this to date.
This time we were two singles in a relatively small cabin, with a double bed (two mattresses)....Luckily it worked out quite well with us two women....
I would also like to reprimand Peter a bit here. I had asked several times that he should book the flight for me, I then tried it myself, but then came back to him. His email came immediately as an answer to my request "am just back from vacation, have over 350 emails and just no time to take care of your request".... It is the second time that Peter is a little bit out of tune. As then in the Bahamas where it was about the single room and the excess baggage on the flight from Fort Lauderdale to Eleutheria, where he has forgotten and to point out that kg are limited...has cost a lot of money.
As a customer I expect a statement, despite Corona, which probably then somehow got in the way.
Greetings Barbara
(Text was automatically translated from german)
Stellungnahme von Wiro Dive - Peter Schulze
Hallo Barbara,
gerne nehme ich zu deiner Kritik Stellung.
Du hattest uns in deiner Reiseanfrage vom 24.Juni mitgeteilt, dass du auf der Safari eine Einzelkabine buchen würdest, sofern dies möglich ist. Ich hatte dir am gleichen Tag den Reisevorschlag für die Polarfront zukommen lassen und darauf hingewiesen, dass die Einzelbelegung einer Doppelkabine grundsätzlich möglich ist, dies aber aus Kostengründen nur eingeschränkt sinnvoll ist, da Schiffstouren auf eine hohe Auslastung kalkuliert sind. Bucht ein Gast eine Kabine zur Alleinnutzung, fallen folglich nahezu die doppelten Kosten an, da eine Person den Platz für 2 voll zahlende Personen in Anspruch nimmt. Lediglich die anteiligen Kosten für Verpflegung würden entfalle. Je nach Schiff bedeutet dies meist einen Aufpreis von bis zu 80-95%. Nach dieser Information wurde der Wunsch der Einzelkabine von dir nicht weiter verfolgt. Deine Reiseanmeldung erfolgte für einen Platz in einer halben Kabine, den wir wunschgemäß gebucht und bestätigt haben.
Zur Flugsuche hatte ich dir das erste Flugangebot Anfang Juli zukommen lassen. Du warst dir noch unsicher, ob und wie lange du im Vorfeld und/oder im Anschluss an die Safari in Tromsö bleiben wolltest. Nach zahlreichen Mails und Flugangeboten war dir unser Flugangebot letztlich zu teuer und du hast Anfang August mitgeteilt, dich in Eigenregie um die Fluganreise kümmern zu wollen.
Als du Anfang September immer noch keinen passenden Flug gebucht hattest und mich erneut gebeten hast, dir bei der Suche nach günstigen Flügen zu helfen, habe ich mir erlaubt darauf hinzuweisen, dass ich aufgrund extrem hoher Arbeitsauslastung nach meinem Urlaub für eine erneute Suche um Geduld bitte, zumal die Auswahl durch die inzwischen schon kurze Vorlaufzeit nicht größer wurde.
Insgesamt sind in diesem Buchungsprozess knapp 50 Emails verschickt worden. Ich bin überzeugt, dass wir uns keinen Vorwurf hinsichtlich mangelnder Servicequalität gefallen lassen müssen zumal Flugsuche und Buchungsabwicklung bei allen anderen Gästen dieser Reise mit viel positivem Feedback und unkompliziert funktioniert hat.
Deine Rückfragen zur Bahamas Reise im Oktober 2018 hatten wir im Nachgang der Reise in einigen Mails besprochen. Nachdem du mit meinen Antworten nicht zufrieden gewesen bist, hast du dich an Marcel gewandt, der sich dazu ebenfalls noch einmal ausführlich geäußert hat. Ich bin gerne bereit, die 4 Jahre alten Fakten hinsichtlich der Kosten für dein Übergepäck und dem Aufpreis für das gewünschte Einzelzimmer im Hotel erneut aufzulisten.
Hallo Barbara,
gerne nehme ich zu deiner Kritik Stellung.
Du hattest uns in deiner Reiseanfrage vom 24.Juni mitgeteilt, dass du auf der Safari eine Einzelkabine buchen würdest, sofern dies möglich ist. Ich hatte dir am gleichen Tag den Reisevorschlag für die Polarfront zukommen lassen und darauf hingewiesen, dass die Einzelbelegung einer Doppelkabine grundsätzlich möglich ist, dies aber aus Kostengründen nur eingeschränkt sinnvoll ist, da Schiffstouren auf eine hohe Auslastung kalkuliert sind. Bucht ein Gast eine Kabine zur Alleinnutzung, fallen folglich nahezu die doppelten Kosten an, da eine Person den Platz für 2 voll zahlende Personen in Anspruch nimmt. Lediglich die anteiligen Kosten für Verpflegung würden entfalle. Je nach Schiff bedeutet dies meist einen Aufpreis von bis zu 80-95%. Nach dieser Information wurde der Wunsch der Einzelkabine von dir nicht weiter verfolgt. Deine Reiseanmeldung erfolgte für einen Platz in einer halben Kabine, den wir wunschgemäß gebucht und bestätigt haben.
Zur Flugsuche hatte ich dir das erste Flugangebot Anfang Juli zukommen lassen. Du warst dir noch unsicher, ob und wie lange du im Vorfeld und/oder im Anschluss an die Safari in Tromsö bleiben wolltest. Nach zahlreichen Mails und Flugangeboten war dir unser Flugangebot letztlich zu teuer und du hast Anfang August mitgeteilt, dich in Eigenregie um die Fluganreise kümmern zu wollen.
Als du Anfang September immer noch keinen passenden Flug gebucht hattest und mich erneut gebeten hast, dir bei der Suche nach günstigen Flügen zu helfen, habe ich mir erlaubt darauf hinzuweisen, dass ich aufgrund extrem hoher Arbeitsauslastung nach meinem Urlaub für eine erneute Suche um Geduld bitte, zumal die Auswahl durch die inzwischen schon kurze Vorlaufzeit nicht größer wurde.
Insgesamt sind in diesem Buchungsprozess knapp 50 Emails verschickt worden. Ich bin überzeugt, dass wir uns keinen Vorwurf hinsichtlich mangelnder Servicequalität gefallen lassen müssen zumal Flugsuche und Buchungsabwicklung bei allen anderen Gästen dieser Reise mit viel positivem Feedback und unkompliziert funktioniert hat.
Deine Rückfragen zur Bahamas Reise im Oktober 2018 hatten wir im Nachgang der Reise in einigen Mails besprochen. Nachdem du mit meinen Antworten nicht zufrieden gewesen bist, hast du dich an Marcel gewandt, der sich dazu ebenfalls noch einmal ausführlich geäußert hat. Ich bin gerne bereit, die 4 Jahre alten Fakten hinsichtlich der Kosten für dein Übergepäck und dem Aufpreis für das gewünschte Einzelzimmer im Hotel erneut aufzulisten.
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With Wirodive again and again with pleasure.
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everything perfect - thank you
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Jana und Erwin
Travelled in: 2022Products: Sali Bay Resort & Sali Bay Dive Center & Kuda Laut Resort Siladen & Celebes Divers
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We thank you for the exemplary arrangement of our vacation, everything worked out perfectly. As so often before.
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Great service! Will be happy to use again.
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For implementation and communication, there are unfortunately deductions, because the organizer is not available on the weekend. In view of the very spontaneous cancellation of our return flight (immediately before boarding) and quite a mess with the SATA (airline) it would have been desirable to be able to talk to someone.
However, advice and communication prior to the trip were very good and the staff very dedicated.
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However, advice and communication prior to the trip were very good and the staff very dedicated.
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On the return flight you can definitely take the later domestic flight, because 12 hours at the airport were really exhausting - I would rather have relaxed breakfast on board.
On the outbound flight, the guided entry was great in Bali - however, it was not clear here why we have paid the visa again, because it was said that is included.
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On the outbound flight, the guided entry was great in Bali - however, it was not clear here why we have paid the visa again, because it was said that is included.
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Alles top.
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Really super advice, great expertise, great preparation and execution. Everything went smoothly.
Many thanks and gladly again
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Many thanks and gladly again
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Anja und Frank
Travelled in: 2022Products: Murex Resort Bangka & Murex Bangka Dive Center & Lembeh Resort
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the actually desired safaris were fully booked everywhere and WiroDive was the only operator who asked what exactly we wanted and quickly had a suitable offer ready. Perfect organization and fast communication!
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Catrin, Jona, Luka, Maria und Matthias
Travelled in: 2022Products: Galo Resort - Sentido Galosol & Manta Diving
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The handling of the dive trip was great from A-Z. Any time gladly again with Wirodive. An automatic confirmation of incoming payments would still be desirable.
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Everything is fine, as always.
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Very competent friendly organization no negative point
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Due to Corona we had to wait 4years for the trip. During this time Wirodive has always accompanied us, made changes to the planning and in this way optimized the trip more and more. It was all worth it, thank you very much for that
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see above
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many thanks to Peter Schulze from wirodive for the rather short notice organization!
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Verena und Niklas
Travelled in: 2022Products: Zero Degree Residence & Fuvahmulah Dive School & Moonima
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Like the last times everything is best!!!
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Lilli und Frank
Travelled in: 2022Products: Catalonia Riviera Maya & Pro Dive International Dive Centers
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We have tried desperately on 03.09.2022 to get in touch with you via the hotline. I have tried umpteen times and each time left a message. We could not book in with the airline (=> we are on the passenger list, we come back?) and a fellow traveler spoke of a tax to be paid on departure (42 USD). This was not communicated to us in advance, so I looked in vain for help via the hotline.
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As always, Wirodive was top, everything worked out as booked. The last few years not used to anything else
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Anja und Manuela
Travelled in: 2022Products: Three Corners Fayrouz & Emperor Echo & Marriott Beach Resort
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ALL THE BEST AND DEFINITELY AGAIN!!! :-)
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Wiro Dive is a reliable partner when it comes to diving trips worldwide. Unfortunately, the topic was somewhat missed, because it came here unfortunately not at all to the booked trip but we were offered an alternative program on site. However, the tour operator cannot be held responsible for this. I think there was a lack of communication between the tour operator and the diving center. From the project "Megalodon" we as a "special diving group" unfortunately did not get anything and also the vacation was not geared to the exploration of sharks but it was a normal diving vacation that you could have booked under normal circumstances certainly also significantly cheaper!
We were of course very disappointed, because we had booked the tour actually just because of the sharks and their exploration. During our time even a shark tracking has taken place only unfortunately we were not there, because they had planned us for other dives in the base, which we felt as a great pity, because just because of that we were on the spot. Actually, we should get insights into the work of the scientists on site, the national park and the tracking of sharks. Except for two normal lectures of a scientist about sharks, we have received here but no further opportunities to look behind the scenes to learn how scientists and national park work together.
The Azores are beautiful, the diving theme was unfortunately missed!
The communication with WiroDive was perfect. We received a lot of info here and also the answers to all our questions were always very timely.
Except for the missed diving theme, we can not report anything negative about WiroDive :-)
(Text was automatically translated from german)
We were of course very disappointed, because we had booked the tour actually just because of the sharks and their exploration. During our time even a shark tracking has taken place only unfortunately we were not there, because they had planned us for other dives in the base, which we felt as a great pity, because just because of that we were on the spot. Actually, we should get insights into the work of the scientists on site, the national park and the tracking of sharks. Except for two normal lectures of a scientist about sharks, we have received here but no further opportunities to look behind the scenes to learn how scientists and national park work together.
The Azores are beautiful, the diving theme was unfortunately missed!
The communication with WiroDive was perfect. We received a lot of info here and also the answers to all our questions were always very timely.
Except for the missed diving theme, we can not report anything negative about WiroDive :-)
(Text was automatically translated from german)
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It is really fun to book a vacation with you. We had all the information we needed at any time. In advance, Peter Schulze had taken a lot of time for us to put together the optimal extension week with us. Thank you!
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Fantastic trip keep up the good work.
Lukas Müller has done an excellent job. With his team I would like to emphasize Lenny (Lennart Vossgartter) a young marine biologist, free diver shark researcher and has held a super contribution about Mobularochen. You have to support someone like that!
(Text was automatically translated from german)
Lukas Müller has done an excellent job. With his team I would like to emphasize Lenny (Lennart Vossgartter) a young marine biologist, free diver shark researcher and has held a super contribution about Mobularochen. You have to support someone like that!
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Beate und Robert
Travelled in: 2022Products: The Oasis Marsa Alam & Diving Center Werner Lau Marsa Alam
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Everything perfect, we had a great vacation from home and back, thank you.
(Text was automatically translated from german)
(Text was automatically translated from german)
Michael
Travelled in: 2022Products: Ecolodge Marsa Shagra Village & Red Sea Diving Safari Marsa Shagra - Tauchbasis
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Everything perfectly organized; Robert was himself with the party and has responded to short-term changes immediately as desired and very customer-friendly!
Very fun trip - EVERYTHING PERFECT - MANY THANKS :-)
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Very fun trip - EVERYTHING PERFECT - MANY THANKS :-)
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Joachim und Maximilian
Travelled in: 2022Products: Three Corners Fayrouz & Extra Divers Fayrouz & Blue Storm
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Very good advice from Anna-Lina from Wiro.
Good recommendations about safari / hotel / flight / shuttle etc.
Has lacked nothing !
This was a super service from the organizer and therefore we come back to them with pleasure.
(Text was automatically translated from german)
Good recommendations about safari / hotel / flight / shuttle etc.
Has lacked nothing !
This was a super service from the organizer and therefore we come back to them with pleasure.
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All questions were answered well and professionally.
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We have been using Wirodive for years as a competent partner for all our diving trips. They don't just offer off-the-shelf trips, but you can have your trips put together according to your own wishes. With Wirodive you are always perfectly advised. Humanly and professionally on a high level. Highly recommended.
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Experience and professionalism come together here....
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All-round carefree package... every year again!
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in my opinion the best organizer on the market
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Super organization and personal, competent advice and support.
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Kai Uwe
Travelled in: 2022Products: Pura Vida Beach & Dive Resort Dauin & Sea Explorers Dauin & Easy Diving & Beach Resort Sipalay & Easy Diving Sipalay
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Alessandra und Peter
Travelled in: 2022Products: Catalonia Riviera Maya & Pro Dive International Dive Centers & Allegro Cozumel & Pro Dive Cozumel
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We booked for the second time with Wirodive, everything perfect!
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Alles super organisiert.
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Alles optimal.
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As usual from WIRO, everything worked 100%. Even on the road, the response was immediate and detailed. The flight selection was the only drawback this time. Since I would have liked a hint, if you have 7-10 hrs stay in Doha or Dubai. In the anticipation of the trip we have overlooked :-(
Otherwise: Keep up the good work and thanks to Peter!
(Text was automatically translated from german)
Otherwise: Keep up the good work and thanks to Peter!
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Great organization from A to Z. Thanks for everything
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The Sharkschool vacation on Eleuthera has far exceeded our expectations. Both from the organization and planning at WIRODIVE, as well as on site, on the part of the dive center Ocean Fox Cotton Bay.
Many thanks to Peter Schulze for the good support and perfect crisis management! Without you we would not have managed the chaos with our flights so well!
Many thanks also to the dive center, to Chad and Adree for their professionalism, organization and great atmosphere. A very special thanks goes to Lukas Müller for his extremely interesting, very inspiring imparting of knowledge about sharks. We always felt safe, well looked after and experienced unforgettable encounters under and above water.
We will be happy to plan our next vacation with you!
(Text was automatically translated from german)
Many thanks to Peter Schulze for the good support and perfect crisis management! Without you we would not have managed the chaos with our flights so well!
Many thanks also to the dive center, to Chad and Adree for their professionalism, organization and great atmosphere. A very special thanks goes to Lukas Müller for his extremely interesting, very inspiring imparting of knowledge about sharks. We always felt safe, well looked after and experienced unforgettable encounters under and above water.
We will be happy to plan our next vacation with you!
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Finally, it should be said that the tour operator, as always, has organized everything wonderfully for us. There were no wishes left unfulfilled. For the local partner, who may have been very good before the Covid situation, but now just seems to have burned down, you can not blame the tour operator, we think. And after all, a vacation is always what you make of it. Despite everything, we had great fun and a fantastic vacation. Unforeseen brings only the right spice in the vacation, right? :)
Many thanks once again to Wirodive. We feel very well looked after and always excellently advised by you and will remain loyal to you. The next vacation is already in planning. We will definitely come back to you. Many thanks to you! You are unreservedly recommendable!
(Text was automatically translated from german)
Many thanks once again to Wirodive. We feel very well looked after and always excellently advised by you and will remain loyal to you. The next vacation is already in planning. We will definitely come back to you. Many thanks to you! You are unreservedly recommendable!
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Rainer
Travelled in: 2022Products: Fuvahmulah Dive School & Zero Degree Residence & Filitheyo Island Resort
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Advice has always worked. With the follow-up questions, especially Covid topics, we got an answer, which was useful.
Now in the connection I still lack the definitive feedback. Especially the help of Nik Linder on site - translation and communication between the captain and us was very helpful!!! A big Merci to Nik!
(Text was automatically translated from german)
Now in the connection I still lack the definitive feedback. Especially the help of Nik Linder on site - translation and communication between the captain and us was very helpful!!! A big Merci to Nik!
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I was very satisfied and happy with everything. Have me with everything incl. additional questions, always felt very well taken care of. In addition, the entry requirements have changed during my travel time. And I was informed about everything.
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Wirodive staff have always responded to queries very friendly and quickly. Tour guide was top.
Room for improvement:
The long waiting time at Male airport was very annoying.
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All the best. Always kept me well informed. Helped to fill in the entry formalities for the Maldives, timely info about flight changes, always responsive.
Conclusion:
For my next diving trip my first choice.
(Text was automatically translated from german)
Conclusion:
For my next diving trip my first choice.
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Our travel expert Mrs. Kirsten Clahr made sure from the beginning that we were informed about everything in the best possible way and as quickly as possible.
She answered all of our questions immediately and handled all of our concerns and various rebookings promptly with her professional approach. We felt that we were in good hands with her.
She made sure that we could handle all entry and registration formalities regarding Corona well.
Even during the tour she inquired if everything went to our satisfaction.
We can highly recommend WIRODIVE and especially Ms. Clahr.
(Text was automatically translated from german)
She answered all of our questions immediately and handled all of our concerns and various rebookings promptly with her professional approach. We felt that we were in good hands with her.
She made sure that we could handle all entry and registration formalities regarding Corona well.
Even during the tour she inquired if everything went to our satisfaction.
We can highly recommend WIRODIVE and especially Ms. Clahr.
(Text was automatically translated from german)
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The trip was organized by our instructor Marliese Megner so that I, as a participant only, had no contact with Wiro Dive.
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(Text was automatically translated from german)
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Thanks to Peter for your effort and patience :-)
(Text was automatically translated from german)
(Text was automatically translated from german)
Alexander, Brunette, Klaus, Clemens, Markus und Thomas
Travelled in: 2022Product: Sea Serpent Contessa
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The handling of arrival and departure was very good and on time.
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(Text was automatically translated from german)
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Out of necessity, a trip was almost cancelled, in November to the Bahamas.
What seemed almost impossible, the team of Wirodive has made possible. Sensational work and absolute dream service from A...Z.
Thank you very much for your great work in the last years.
(Text was automatically translated from german)
What seemed almost impossible, the team of Wirodive has made possible. Sensational work and absolute dream service from A...Z.
Thank you very much for your great work in the last years.
(Text was automatically translated from german)
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Many thanks to wiro dive and especially Kirsten (as in the past with our trips everything worked flawlessly and we will plan the next hopefully larger trip again with you), has been flawless through the bank, have always been informed despite pandemic chaos.
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(Text was automatically translated from german)
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WiroDive has picked out exactly what I wanted. Good advice, fast processing and always very good / fast information!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Simply great!
Can not be said otherwise!
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Can not be said otherwise!
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For my taste, too much dead wood was sent out with the documents - even for not so important information.
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(Text was automatically translated from german)
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Hi,
I was extensively Aufgeklärt about the course of the trip. And also what there is everything for travel options. The booking of the trip was fast and flexible. I have felt on the whole in good hands.
(Text was automatically translated from german)
I was extensively Aufgeklärt about the course of the trip. And also what there is everything for travel options. The booking of the trip was fast and flexible. I have felt on the whole in good hands.
(Text was automatically translated from german)
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To make the impossible possible after all.
A big thank you to Robert and the entire WIRODIVE team!
WIRODIVE - just add service :-)
(Text was automatically translated from german)
A big thank you to Robert and the entire WIRODIVE team!
WIRODIVE - just add service :-)
(Text was automatically translated from german)
Nicole und Marcel
Travelled in: 2021Products: Emperor Leo & Fuvahmulah Dive School & Zero Degree Residence
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Wirodive is a top organizer. You can not do much better.
(Text was automatically translated from german)
(Text was automatically translated from german)
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The external circumstances caused by Covid-19, i.e. changes in entry regulations, flight connections, etc., do not make life easy for everyone, but as a customer you were always well looked after and queries were dealt with as quickly as possible. Many thanks
(Text was automatically translated from german)
(Text was automatically translated from german)
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We were on the Sharkschool trip (BDE) from 10/21 - 10/28/2021.
The whole trip was a dream. The ship is spacious, spotlessly clean, tastefully and comfortably furnished - simply beautiful to fall in love with. The food is super delicious, the crew always on hand, helpful and attentive. Sure, the dive sites were overcrowded...but now that vaccinated people can travel more easily again, is that any wonder? Everyone wants to dive again and BDE is now a popular route. The guides were great and we had lots of great diving experiences.
The divers on board, who were complete strangers at the beginning, quickly got together and understood each other very well. Murphy's Law was also fulfilled: Someone is always annoying :-)
About the Sharkschool seminar:
Anna made the Sharkschool seminar super interesting, lively, emotional and very authentic. Erich would have been very proud of Anna! She was always there for all questions and also during the common dives she conveyed security and calmness in dealing with the sharks. We were able to debrief all situations and the behavior of the divers and sharks. For Anna therefore a 1+ with ****
By the way, we were in good health and this applies to 99% of the divers on board :-) Who would like to have a new towel should announce this. That works out.
We can recommend a trip on the Spirit of Omneia to 100% and come back in any case.
(Text was automatically translated from german)
The whole trip was a dream. The ship is spacious, spotlessly clean, tastefully and comfortably furnished - simply beautiful to fall in love with. The food is super delicious, the crew always on hand, helpful and attentive. Sure, the dive sites were overcrowded...but now that vaccinated people can travel more easily again, is that any wonder? Everyone wants to dive again and BDE is now a popular route. The guides were great and we had lots of great diving experiences.
The divers on board, who were complete strangers at the beginning, quickly got together and understood each other very well. Murphy's Law was also fulfilled: Someone is always annoying :-)
About the Sharkschool seminar:
Anna made the Sharkschool seminar super interesting, lively, emotional and very authentic. Erich would have been very proud of Anna! She was always there for all questions and also during the common dives she conveyed security and calmness in dealing with the sharks. We were able to debrief all situations and the behavior of the divers and sharks. For Anna therefore a 1+ with ****
By the way, we were in good health and this applies to 99% of the divers on board :-) Who would like to have a new towel should announce this. That works out.
We can recommend a trip on the Spirit of Omneia to 100% and come back in any case.
(Text was automatically translated from german)
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Since I have been booking through WIRO Dive for many years, I was not surprised by the excellent service. Man relies fully on the team and .... Of course everything worked out perfectly again. So the whole trip with flights, pick up, boat and PCR test was super organized. Especially in this shitty Corona situation it gave me a really good feeling. Many thanks to Peter from WIRO DIVE!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Sandra und Thomas
Travelled in: 2021Products: Gillieru Harbour Hotel & Octopus Garden Diving Centre & Nautic Team Gozo
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Everything went as desired, the information regarding Corona was always up to date. An organizer with which we will certainly book again.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Whirodive service top ..
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Super great advice and super service. Thank you very much. Travel booking was straightforward and the staff very friendly and helpful. Every time again.
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(Text was automatically translated from german)
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They always have an open ear
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(Text was automatically translated from german)
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Despite Corona crisis and multiple rebooking was always a contact person there. Info's and documents always come promptly. You have to worry about nothing at Wirodive, everything runs smoothly. Will book there again and again, because you can arrive here even as a woman traveling alone in the middle of the night in the middle of nowhere and there is already someone waiting for you.
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(Text was automatically translated from german)
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After many diving trips already organized by WIRODIVE, the trip to Galapagos was again excellently planned from the beginning to the end of the trip!
All our wishes were taken into account. Every transfer went smoothly. All selected hotels were great.
The next destination is fixed and also our organizer: WIRODIVE
(Text was automatically translated from german)
All our wishes were taken into account. Every transfer went smoothly. All selected hotels were great.
The next destination is fixed and also our organizer: WIRODIVE
(Text was automatically translated from german)
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As always top!
(Text was automatically translated from german)
(Text was automatically translated from german)
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As usual, there is nothing to complain about.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Fabienne und Katja
Travelled in: 2021Products: Fuvahmulah Dive School & Zero Degree Residence & Embudu Village***
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Competent advice, all our questions were answered. We got several offers to choose from. On site we have found everything as described. There were some misunderstandings / misinformation on the part of Wiro Dive by mail, which then caused additional work for Wiro Dive. We were able to clarify this on the phone. Dive trips we would continue to book with Wiro Dive.
(Text was automatically translated from german)
(Text was automatically translated from german)
Isolde und Ingolf
Travelled in: 2021Products: Sea Serpent Grand & Mangrove Bay Resort & Ducks Diving El Quseir
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Reinhard
Travelled in: 2021Products: Sea Serpent Grand & Mangrove Bay Resort & Ducks Diving El Quseir
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Super service.
Very friendly and competent.
(Text was automatically translated from german)
Very friendly and competent.
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Unfortunately, we got the wrong info, in which port the ship departs. Namely not in the Marina of Hurghada, but at the Mariott Hotel. Please improve in the future
(Text was automatically translated from german)
(Text was automatically translated from german)
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The communication in the run-up to the trip was, concerning me, okay. However, the group leader has probably received apart from the online ticket no information about the course of the trip. He did not know (without not researching himself [i.e. trip description] consequently, what activities we had according to the tender and program to benefit.
During the stopover (stay in LIS 7 h!) we learned that we would not be accommodated in Madalena, the place of the diving center, but further outside. The reason was that the group had a too high demand for single rooms and it was not possible to satisfy this demand in Madalena. However, on enquiring with the participants, the point about single rooms seemed relatively unimportant. I believe that such a change of accommodation should not be made without consulting the participants. Even though the group was provided with 3 rental cars free of charge, the (mostly multiple) daily driving between Madalena and the accommodation involved quite a lot of (also coordination) effort. Most participants would have given up their single room in view of the circumstances. The quiet and somewhat remote accommodation, in which only our group was, but also clearly had its good sides and advantages.
(Text was automatically translated from german)
During the stopover (stay in LIS 7 h!) we learned that we would not be accommodated in Madalena, the place of the diving center, but further outside. The reason was that the group had a too high demand for single rooms and it was not possible to satisfy this demand in Madalena. However, on enquiring with the participants, the point about single rooms seemed relatively unimportant. I believe that such a change of accommodation should not be made without consulting the participants. Even though the group was provided with 3 rental cars free of charge, the (mostly multiple) daily driving between Madalena and the accommodation involved quite a lot of (also coordination) effort. Most participants would have given up their single room in view of the circumstances. The quiet and somewhat remote accommodation, in which only our group was, but also clearly had its good sides and advantages.
(Text was automatically translated from german)
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Unfortunately, there are no blue whales on / at Santa Maria (have learned there that there are on / at Pico), although this was advertised by the organizer wirodive as "blue shark tagging" so. Overall implementation on site by Pico Sport absolutely top (see above)!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Everything was handled in an uncomplicated and friendly manner, I will come back to Wirodive if I plan a diving trip.
(Text was automatically translated from german)
(Text was automatically translated from german)
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Birgit, Sarah und Manfred
Travelled in: 2021Products: Fuvahmulah Dive School & Zero Degree Residence
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During our stay on Fuvahmulah, we had to be rebooked for our subsequent stay on a hotel island, as the original island was under quarantine due to a Corona case. We were really glad that we had booked everything through a tour operator, because the reorganization (new island, shuttle, additional PCR test on Fuvahmulah) by contacting Wirodive with the dive center Fuvahmulah Dive School and the accommodation went smoothly!
(Text was automatically translated from german)
(Text was automatically translated from german)
Michaela und Jochen
Travelled in: 2021Products: Filitheyo Island Resort & Diving Center Werner Lau Filitheyo
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2 points:
1. in the travel documents the reference number for the flight was not specified. This created problems with online check-in (was not possible) and when booking sports luggage (40,- online was not possible) therefore had to be booked at the check-in counter for 55.-. 2.
2. for the return transport there was no schedule announcement. When inquiring at the reception, no one knew. One has then advised us to a time and that had fortunately then worked.
(Text was automatically translated from german)
1. in the travel documents the reference number for the flight was not specified. This created problems with online check-in (was not possible) and when booking sports luggage (40,- online was not possible) therefore had to be booked at the check-in counter for 55.-. 2.
2. for the return transport there was no schedule announcement. When inquiring at the reception, no one knew. One has then advised us to a time and that had fortunately then worked.
(Text was automatically translated from german)
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Perfect planning everything worked out well, flight, super accommodation, rental car ...
(Text was automatically translated from german)
(Text was automatically translated from german)
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Been with us for many years, always very satisfied. Everything works out and together we always have new ideas where it can go.
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(Text was automatically translated from german)
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Through Covid, the requirements for travel documents were "up in the air", but there Wiro can not help it - ultimately everything went smoothly. Gladly again!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Alles super!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Again and again
(Text was automatically translated from german)
(Text was automatically translated from german)
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Really excellent advice and excellent service. Unreservedly recommendable!
Our special thanks go to Mr. Schulze for the competent advice and the smooth running of our trip under the not so easy conditions of the Corona time.
The next trip will definitely be booked again through Wirodive! Many thanks for everything!
(Text was automatically translated from german)
Our special thanks go to Mr. Schulze for the competent advice and the smooth running of our trip under the not so easy conditions of the Corona time.
The next trip will definitely be booked again through Wirodive! Many thanks for everything!
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Alles Top
(Text was automatically translated from german)
(Text was automatically translated from german)
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Wirodive usual Top service from A-Z, always gladly again no matter whether diving trips or not...
(Text was automatically translated from german)
(Text was automatically translated from german)
Vera und Richard
Travelled in: 2021Products: Tesoro Los Cabos Resort & Nautilus Under Sea & Costa Baja Resort
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Flight booking was ok, only the rebooking of the changed flight has not taken place. Thus, we were downgraded from Business to Eco.
The voucher for Airomexico within the next year is worthless for us.
Travel colleagues who booked the flight elsewhere, were better off.
(Text was automatically translated from german)
The voucher for Airomexico within the next year is worthless for us.
Travel colleagues who booked the flight elsewhere, were better off.
(Text was automatically translated from german)
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The tests before the flight home were organized, but we had to remind the hotel. But that is not the fault of Wirodive. The documents were detailed and meaningful. Would be enough for me but also as a pdf. Basically, everything was very uncomplicated and even short-term changes no problem. Next trip is already in planning!
(Text was automatically translated from german)
(Text was automatically translated from german)
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Here I have to give a big praise to our group organizer, Gerd Findeisen. He communicated with you on our behalf and requested all the documents and made them available to us. For him it was almost a lottery because of Corona, whether everything runs as we imagine it. This trip was awesome and will remain unforgettable. Many thanks also to you for it.
(Text was automatically translated from german)
(Text was automatically translated from german)
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As every time excellent
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The organization and execution of the trip by was "top class".
(Text was automatically translated from german)
(Text was automatically translated from german)
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alles tip top
(Text was automatically translated from german)
(Text was automatically translated from german)
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WIRO DIVE as usual professional in preparation, implementation and advice. Due to the Corona situation, a lot of arrangements were made and everything worked out perfectly despite these complicated conditions! We have been working with WIRO DIVE for years and this tour was again a complete success! Special thanks to Bettina Kohlsdorf for her great support!
If you are looking for a successful diving holiday, you should book with WIRO DIVE.
(Text was automatically translated from german)
If you are looking for a successful diving holiday, you should book with WIRO DIVE.
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I have not been informed about the postponement or cancellation of my domestic flight. Otherwise everything very good.
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Due to the current Corona situation, the booking was quite complex, in addition, first the tours were canceled, then we had to rebook the flights several times, etc. pp. Wiro has always responded promptly to our wishes or the problems that arose and made the changes. For this a big thank you!
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Super support by Wirodive in the difficult Corona time, many thanks for it
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Robert should have seen my reports and videos on Facebook. Then you will see that this was my best diving holiday and I have seen a lot, including Socorro 2008 and Cocos 2x. But what happened here now will probably not happen again so soon. Tiger shark, whale shark, hammerhead shark school, dolphins, manta ray, Galapagos shark, silvertip, tuna. In every dive 3-7 of these highlights.
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Many thanks to Peter for the good and professional advice and organization of this trip. Very recommendable!
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A customer for years and only the best experiences.
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It's all so well organized!
Thanks a lot
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Thanks a lot
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I felt very well looked after by Anna in all the adversities at TAP Portugal
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Very good advice and support, especially in the Corona period and also during the trip. The quick accessibility at the airport was also helpful. Peter and Anna managed it very well.
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The trip was top organized!!
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Documents for the upcoming trip were not received
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Unfortunately, the documents did not arrive in Switzerland before departure. But due to Corona everything was a bit short term.
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We have been booking here for years and have never been disappointed, organisation in every detail, friendly staff, it remains our regular diving travel agency
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Always happy to work with Wirodive :-)
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Already last year, before the Corona period, we (57 yrs., ~600 dg) booked the dive safari on the "Narobla". We chose the master cabin. We had our own shower/toilet and also a little more space, which proved to be very useful.
We were looking forward to great dives with many blue sharks, mobulas, barracudas... As we had "caught" a week with wonderful Azores weather, sun, wind and current were perfect, our expectations were more than exceeded. We saw blue sharks, mobulas and barracudas "full", this experience will remain unforgettable for us.
We would like to thank the crew Bruno, Seb and Emi, for their diligent and careful work from morning till night on the ship! Their relaxed and friendly manner did us good. We enjoyed the time very much!!!
Wirodive organized everything wonderfully despite constant changes of departure times by the airlines (because of Corona), we are very grateful for that!
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We were looking forward to great dives with many blue sharks, mobulas, barracudas... As we had "caught" a week with wonderful Azores weather, sun, wind and current were perfect, our expectations were more than exceeded. We saw blue sharks, mobulas and barracudas "full", this experience will remain unforgettable for us.
We would like to thank the crew Bruno, Seb and Emi, for their diligent and careful work from morning till night on the ship! Their relaxed and friendly manner did us good. We enjoyed the time very much!!!
Wirodive organized everything wonderfully despite constant changes of departure times by the airlines (because of Corona), we are very grateful for that!
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Great communication especially in corona times where everything was possible and some things had to be rescheduled at short notice.
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I have been a loyal WIRODIVE customer for 25 years and as always I have been 100% satisfied. We caught the very last flight back home at the beginning of the Corona crisis and without the top support of Betti from the WIRODIVE team we would probably not have come home so easily. Thanks a lot!
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Not for nothing I have been booking my diving trips with WIRODIVE for 25 years, experience, top service!!!!
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Always reliable, competent, helpful and has the best travel deals in the industry.
Not the cheapest operator, but the best!
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Not the cheapest operator, but the best!
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Due to the Corona - situation we are "stranded" in Cobo/Mexico. Mrs. Simona has worked tirelessly and very well for us and made our journey home possible (at the last moment) - many thanks Mrs. Simona
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An absolutely big praise we have to give to Simona. She was in contact with us day and night almost all the time to organize a return flight in times of the Corona crisis.
many many many THANKS
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many many many THANKS
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E-ticket for flight not clear with additional sports baggage ( + 23kg main flight and +15kg to St. Helena ) Therefore often discussions at the airport.
It is absolutely necessary to bring written proof of international health insurance with 159000 pounds for possible return transport!
Insurance name, contract number, emergency number must be indicated!
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It is absolutely necessary to bring written proof of international health insurance with 159000 pounds for possible return transport!
Insurance name, contract number, emergency number must be indicated!
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Anna from Wiro Dive gave me great support and was very helpful. We had extended my trip from one with only camp, to 2 weeks with safari and I received very good support with the corresponding bookings and changes. I can warmly recommend Wiro Dive!
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It is a pity that we were not informed about the shortcomings of the expensive Papua Paradise Eco Resort, which must be known at the time of booking. We had asked for an assessment and comparison with other resorts (e.g. Raja4divers).
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very nice, very helpful and above all competent support with good suggestions by Mrs. Kohlsdorf
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Everything worked out fine!
Nice contact and smooth handling.
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Nice contact and smooth handling.
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I would like to thank the whole team, whether Wirodive or Red Sea Diving Safari for this wonderful holiday.
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Top!
Easy and fast communication with Anna.
Shortly had problems with the diving luggage has solved itself fast
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Easy and fast communication with Anna.
Shortly had problems with the diving luggage has solved itself fast
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All in all super and recommendable. The only criticism: with the suitcase discussion at the airport in Nassau we felt a little let down. Also there was no hint that you can't exchange Euros in Rocksound in the bank. The cash machines in Rocksound did not give out any money with Visa or Master.
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I never had the feeling that anything could go wrong, all additional wishes were fulfilled,
like I said I had a carefree package,
any time again.
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like I said I had a carefree package,
any time again.
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Great group offer from a very experienced diving travel agency. After a not so perfect flight and luggage booking process (airlines are more and more complicated with diving luggage), we had a perfect trip with Robert Wilpernig, CEO of Wirodive, himself at the boat and taking care of all the guests whenever needed. Top!
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Wirodive halt ;-) Great service, nice contact and top organization.
Again and again with pleasure, thanks a lot
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Again and again with pleasure, thanks a lot
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We booked with Wiro Dive for the first time and were completely satisfied. Before the first sympathetic telephone conversation we were
already convinced. They always say there's no second chance for a first impression.
It was a great fit here. All further details, offers and discussions were uncomplicated and we felt well advised.
The travel documents arrived early before the trip
and all transports and bookings worked smoothly.
We are happy to recommend Wiro Dive to others and will certainly book our next dive trip there again.
(Text was automatically translated from german)
already convinced. They always say there's no second chance for a first impression.
It was a great fit here. All further details, offers and discussions were uncomplicated and we felt well advised.
The travel documents arrived early before the trip
and all transports and bookings worked smoothly.
We are happy to recommend Wiro Dive to others and will certainly book our next dive trip there again.
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Great service, great price, communication and information top. Over and over again!
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Booking went well. I got friendly advice.
Flight surcharge compared to own internet booking was a little bit too high.
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Flight surcharge compared to own internet booking was a little bit too high.
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in terms of price to be located rather in the upper range
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It had been extremely important for me to book seats for the Munich Salar emergency exit. Although I had paid him in advance, it turned out later that this booking had not taken place. I found the communication and the handling of this problem extremely unprofessional. Only after repeated calls and queries did I get the impression that my request was being taken seriously and that I had to find a solution myself, which I had ordered and paid for in time.
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After many years and fantastic travels: Wiro Dive is doing a great job and so far everything has worked out fine, we don't book anywhere else.
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about Interdive, everything worked out fine.
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We are very satisfied with Wirodive and have booked many times before and will book again.
This time it was the following: there was a transfer from the airport included which did not come. We could not find out who was responsible. Conclusion we had to pay 50 US Dollar for the taxi ride from the airport to the hotel, which was not refunded by anybody.
(Text was automatically translated from german)
This time it was the following: there was a transfer from the airport included which did not come. We could not find out who was responsible. Conclusion we had to pay 50 US Dollar for the taxi ride from the airport to the hotel, which was not refunded by anybody.
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